地方电子口岸项目需求管理和风险分析

发布时间：2018-07-12 11:36

本文选题：电子口岸 + 需求管理　；参考：《上海交通大学》2015年硕士论文

【摘要】：随着政务信息化普及程度的增强,电子口岸开始成为推进通关便利化、提升口岸功能、扩大对外开放的有效平台,在沿海省份电子口岸的成功带动下,各省市纷纷开始进行本地电子口岸项目的建设。但是,从项目管理的角度来看,电子口岸项目与其他软件项目建设存在着非常大的差异,这是电子口岸本身的功能特征决定的。地方电子口岸项目具有跨区域、跨行业、跨部门的特点,并涉及到从中央到地方共计数十个政府单位和部门,不同的单位、部门和环节都会对项目建设提出不同要求,那就需要项目建设者做好需求管理。而地方电子口岸项目的政策性特征及功能的复杂性又给项目的实施带来了很多不确定风险。因此,综合地方电子口岸项目的特征后发现,其项目管理重点就在于需求管理和风险分析。本文以电子政务和项目管理理论为基础,采取文献分析、数据分析和案例实证分析方法,结合我国地方电子口岸项目需求管理及风险分析现状,对通用的问题做出相应的分析与评价。本文简要论述了地方电子口岸项目与其他软件项目的区别,分析了地方电子口岸项目的特点,从特点出发得出地方电子口岸项目管理的关键点在于需求管理和风险分析,在此基础上对我国地方电子口岸项目需求管理和风险分析的现状、存在问题及策略进行了分析,最后以H省电子口岸项目为例,对其需求管理存在的问题和应对策略进行阐述,并针对该项目的具体情况,运用AHP层次分析法进行风险评估,提出各类风险的具体应对策略,为地方电子口岸的项目管理及实施提供借鉴,具有重要的实践意义。
[Abstract]:With the increasing popularity of government information, e-ports have become an effective platform for facilitating customs clearance, enhancing port functions, and opening wider to the outside world, driven by the success of e-ports in coastal provinces. Provinces and cities have begun to build local e-port projects. However, from the point of view of project management, there are great differences between the electronic port project and other software projects, which is determined by the function characteristics of the electronic port itself. The local e-port projects have the characteristics of cross-regional, cross-industry and cross-sectoral, and involve dozens of government units and departments from the central to the local level. Different units, departments and links will all put forward different requirements for project construction. That requires the project builder to do a good job of demand management. However, the complexity of policy features and functions of local electronic port projects brings a lot of uncertain risks to the implementation of the projects. Therefore, it is found that the project management focuses on demand management and risk analysis. Based on the theory of E-government and project management, this paper adopts the methods of literature analysis, data analysis and case study, combined with the current situation of project demand management and risk analysis of local electronic ports in China. Analyze and evaluate the general problem. This paper briefly discusses the differences between local electronic port projects and other software projects, analyzes the characteristics of local electronic port projects, and concludes that the key points of local electronic port project management are demand management and risk analysis. On this basis, the status quo, problems and strategies of demand management and risk analysis of local electronic port projects in China are analyzed. Finally, taking the E-port project of H province as an example, the problems and countermeasures of demand management are expounded. According to the specific situation of the project, the AHP Analytic hierarchy process (AHP) is used to carry out the risk assessment and put forward the specific strategies to deal with various kinds of risks. It is of great practical significance to provide reference for the project management and implementation of the local electronic port.
【学位授予单位】：上海交通大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：F752.5

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