基于BSC的ZZ路桥公司工程项目绩效评价研究

发布时间：2019-03-16 15:19

【摘要】：本文选取了当今企业常用的平衡计分卡原理作为理论依托,在对平衡计分卡理论进行全面分析的基础上,结合ZZ路桥公司项目管理的模式,分析其绩效评价的现状和存在的问题。在此基础上根据ZZ路桥公司工程项目绩效评价指标体系的总体框架,按照平衡计分卡原理的基本内容,分析ZZ路桥公司工程项目的一般特征和维度特征,即从公司的财务维度绩效评价指标设计、客户维度绩效评价指标设计、内部流程维度绩效评价指标设计、学习与成长维度绩效评价指标设计,形成ZZ路桥公司工程项目绩效评价方法。在公司工程项目绩效评价的基础上,依照层次分析法,计算平衡计分卡四个维度的指标权重以及具体的计算步骤,并制定了绩效评价的实施原则、实施方式以及结果反馈申诉与应用机制。最后,将所构建的绩效评价体系应用于ZZ公司的ZK运河大桥项目之中,得出最终的绩效评价结果,并依此提出相应的改进建议。
[Abstract]:Based on the analysis of balanced Scorecard theory and the mode of project management of ZZ Road and Bridge Company, this paper chooses the theory of balanced Scorecard, which is commonly used in enterprises today, as the theoretical support, and on the basis of comprehensive analysis of balanced Scorecard theory, Analyze the current situation and existing problems of its performance evaluation. On this basis, according to the overall framework of the performance evaluation index system of ZZ Road and Bridge Company, according to the basic content of balanced Scorecard, the general and dimensional characteristics of the project of ZZ Road and Bridge Company are analyzed. That is from the company's financial dimension performance evaluation index design, customer dimension performance evaluation index design, internal process dimension performance evaluation index design, learning and growth dimension performance evaluation index design, Form the ZZ Road and Bridge Company project performance evaluation method. On the basis of the performance evaluation of the company's engineering projects, according to the analytic hierarchy process (AHP), the index weights of the four dimensions of the balanced scorecard and the concrete calculation steps are calculated, and the implementation principles of the performance evaluation are formulated. Implementation mode and result feedback complaint and application mechanism. Finally, the performance evaluation system is applied to the ZK Canal Bridge Project of ZZ Company, and the final performance evaluation results are obtained, and the corresponding improvement suggestions are put forward.
【学位授予单位】：河北科技大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：U415.1

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