ABC国际广场工程建设项目全面质量管理的优化研究

发布时间：2018-07-16 18:45

【摘要】：伴随着中国的发展,经济实力越来越强,市场体制机制逐渐形成,建筑业得到了前所未有的发展。质量管理是建筑工程建设最重要的部分,是决定市场影响力和竞争优势的关键。全面质量管理是指一个组织以产品质量为核心,发挥全体成员的力量,建立一套科学严密高效的体系,来满足客户的需求,实现组织全体员工及社会获益,而长时间实践的方法。不是一种简单的方法,而是集思想、观念、手段以及方法等于一体,主要强调的是“三全”,即全体成员、全过程、全企业。本文基于国内外研究现状、文献资料、ABC国际广场工程建设项目特点和工程实践经验等方面开展研究,在概述全面质量管理相关理论和深入剖析ABC国际广场工程建设项目全面质量管理现状及问题的基础上,从“三全”三个维度提出优化改进措施,达到企业工程项目建设质量和全面质量管理水平实现稳步提升的目的。论文涵盖了以下几方面研究内容:首先,简要阐述论文的研究背景和意义;阐述相关理论即概念、特点、基本原则、方法以及国际国内的运用。其次,结合ABC国际广场工程建设项目实际,对于项目的概况、主要技术规范和标准、建设目标、施工进度计划、施工特点及应对措施、项目人员编制等方面进行了简要介绍。结合项目全面质量管理人(操作者)、料(原材料)、机(机械设备)、法(工艺、方法)、环(工作环境)五方面因素进行问卷调查,得出相关数据报告。另外,从计划编制、实施、生产要素配置、控制措施制定与落实四方面剖析工程建设项目全面质量管理存在问题。再次,一是按照“以人为本”的要求,针对建立全员参与的管理机制,加强全面质量管理教育和培训,建立全面质量管理奖惩机制,提出“全员化”管理的改进策略。二是针对施工前期、施工阶段、竣工阶段,提出质量管理“全过程”改进策略。三是通过制定合理的计划实施程序、建立安全文明生产制度等手段来优化“全企业”改进措施。最后,对论文研究内容存在不足作分析,并提出结论与展望。
[Abstract]:With the development of China, the economic strength is getting stronger and stronger, the market system mechanism is gradually formed, and the construction industry has got unprecedented development. Quality management is the most important part of construction and the key to determine market influence and competitive advantage. Total quality management (TQM) refers to an organization that takes product quality as the core, exerts the strength of all members, establishes a set of scientific, strict and efficient system to meet the needs of customers, and realizes the benefits of all employees and society. And long practice of the method. It is not a simple method, but a set of ideas, means and methods equal to one, the main emphasis is the "three complete", that is, all the members, the whole process, the whole enterprise. Based on the current research situation at home and abroad, this paper studies the characteristics of ABC International Plaza construction project and engineering practice experience, etc. On the basis of summarizing the relevant theories of TQM and deeply analyzing the present situation and problems of TQM of ABC International Plaza Project, the paper puts forward the optimization and improvement measures from the three dimensions of "three complete". Achieve the enterprise project construction quality and total quality management level to achieve steady improvement. This paper covers the following aspects of research: first, briefly describes the research background and significance of the paper; describes the relevant theories, namely, concepts, characteristics, basic principles, methods and international and domestic applications. Secondly, combined with the actual construction project of ABC International Plaza, the general situation of the project, main technical specifications and standards, construction objectives, construction schedule, construction characteristics and countermeasures, project staffing and other aspects are briefly introduced. Combined with the project total quality manager (operator), material (raw materials), machine (mechanical equipment), method (process, method), ring (working environment) to carry on the questionnaire survey, get the related data report. In addition, the problems existing in the total quality management of engineering construction projects are analyzed from four aspects: plan preparation, implementation, production factor allocation, control measures formulation and implementation. Thirdly, according to the requirement of "people-oriented", aiming at establishing the management mechanism of all-staff participation, strengthening the education and training of total quality management, establishing the mechanism of reward and punishment of total quality management, and putting forward the improvement strategy of "all-staff" management. The second is to put forward the "whole process" improvement strategy of quality management aiming at the early stage of construction, the stage of construction and the stage of completion. The third is to optimize the "whole enterprise" improvement measures by making reasonable plan implementation procedures and establishing safety and civilized production system. Finally, the paper analyzes the deficiencies of the research content, and puts forward the conclusions and prospects.
【学位授予单位】：东华大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：TU712.3

【相似文献】