快递服务中财产损害赔偿问题研究

发布时间：2018-05-28 05:01

本文选题：快递服务 + 损害赔偿　；参考：《大连海事大学》2017年硕士论文

【摘要】：快递服务作为一种新兴产业极大的改变了人们的生活方式,随着电子商务的发展,快递服务成为了人们日常生活中不可或缺的一部分,给人们带来了极大的便利。但是需要注意到,我国每年因快递服务损害造成的赔偿纠纷一直呈上升趋势,除了快递服务本身基础设施不够完善的原因外,我国目前有关快递服务损害赔偿制度也存在立法缺失、效力层次不一的现状。各快递服务企业自行制定不同的损害赔偿标准,并且利用快递服务单据预先制定的各种免责条款,使得快递服务消费者在遭受损失时很难获得满意赔偿。即使消费者就快递服务企业侵害事由诉至法院,由于法律不够明确统一,司法审判的结果也各不相同,导致快递服务损害赔偿问题难以得到有效解决。为了解决这一难题,本文针对快递服务中财产损害赔偿一些最容易引起争议的问题,如赔偿标准,寄递财产赔偿价值的认定等方面进行研究,希望能够在今后的快递服务立法的修订中起到一定作用,最终达到维护消费者合法权益的目的。全文分为四个部分,主要包括以下几个方面:第一章阐述快递服务中财产损害赔偿的定义、性质以及范围,并将快递服务与传统邮政服务损害赔偿做出比较,从中总结出快递服务中财产损害赔偿问题的特殊性。第二章分析快递服务中财产损害赔偿的构成、快递服务中财产赔偿的认定标准及快递服务中财产损害赔偿的免赔情形。第三章对我国快递服务中财产赔偿在实践中所引发的问题以及导致这些问题的原因进行了分析。第四章归纳了我国对快递服务中财产损害赔偿的立法现状,总结了我国快递服务中财产损害赔偿立法所存在的问题,并提出今后在立法中完善相关立法的建议,以期能够更好的维护消费者的合法权益。
[Abstract]:Express service as a new industry has greatly changed people's way of life. With the development of electronic commerce, express service has become an indispensable part of people's daily life and brought great convenience to people. However, it should be noted that the compensation disputes caused by the damage caused by express delivery services in China have been on the rise every year, except for the reasons for the inadequate infrastructure of the express delivery service itself. China's current express service damage compensation system is also lack of legislation, the effectiveness of different levels of the current situation. Each express service enterprise sets different standards of compensation for damages and makes use of express service documents to make a variety of exemption clauses in advance, which makes it difficult for express service consumers to obtain satisfactory compensation when they suffer losses. Even if consumers appeal to the court for infringement of express service enterprises, due to the lack of clarity and unity of the law, the judicial results are different, resulting in the express service damage compensation problem is difficult to be effectively resolved. In order to solve this problem, this paper focuses on some of the most controversial issues in express delivery service, such as compensation standard, the determination of compensation value of delivery property, and so on. Hope to play a role in the future express service legislation revision, and finally achieve the purpose of safeguarding the legitimate rights and interests of consumers. The full text is divided into four parts, mainly including the following aspects: the first chapter describes the definition, nature and scope of property damage compensation in express delivery service, and makes a comparison between express delivery service and traditional postal service damage compensation. From this, the particularity of property damage compensation in express delivery service is summarized. The second chapter analyzes the composition of property damage compensation in express delivery service, the identification standard of property compensation in express delivery service and the exemption from compensation for property damage in express delivery service. The third chapter analyzes the problems caused by property compensation in China's express service and the causes of these problems. The fourth chapter summarizes the legislation status of property damage compensation in express service in our country, summarizes the problems existing in the legislation of property damage compensation in express service in China, and puts forward some suggestions to improve the relevant legislation in the future. In order to better protect the legitimate rights and interests of consumers.
【学位授予单位】：大连海事大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：D922.296

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