迁钢设备维检中心质量管理体系构建研究

发布时间：2018-01-04 21:13

本文关键词：迁钢设备维检中心质量管理体系构建研究　出处：《东北大学》2014年硕士论文　论文类型：学位论文

【摘要】：随着现代科学技术及国际贸易的发展,各种产品给人类生活带来了巨大的改变,但也伴随着更多的危险和更大的灾难,人类一直致力于研究和实践如何提高产品的质量,进而确保各类产品更好的服务于人类的发展和生活。质量管理经历了主要以产品制造过程为控制焦点的"检验质量管理"及"统计质量管理"阶段后,仍不足以确保产品的质量。随着通用公司全面质量管理概念的提出,人们逐渐意识到质量管理不仅仅和制造过程相关,与市场、产品设计、销售、服务等过程息息相关,实现这一目标必须建立一个有效的质量管理体系。国际标准化组织将这一管理思想逐渐标准化并进行持续改进,在全球得到了快速的传播和发展。质量管理体系是在质量方面指挥和控制组织的管理体系。通常包括制定质量方针、目标以及质量策划、质量控制、质量保证和质量改进等活动。任何组织都应建立符合自身的质量管理体系并持续改进,以满足顾客的要求和期望,实现组织的发展。迁钢设备维检中心为首钢迁钢公司提供主体设备的维护检修服务,该组织的服务质量直接决定着迁钢公司生产设备的稳定程度,间接影响公司高端产品的开发以及公司为下游顾客提供产品的服务能力。因此设备维检中心只有不断的提升自身的设备维护检修质量管理,才能实现组织与公司的共同发展。本论文首先介绍了选题的背景和意义,详细介绍质量管理体系相关理论,并结合理论对该组织的质量管理现状进行分析,从中找出质量管理存在的问题。在此基础上,根据质量管理体系的管理原则以及相关要求,借助过程方法和系统方法,从组织的质量方针、目标、职责与权限、资源配置、过程控制、分析和改进等方面进行组织的质量管理体系构建。最后对组织质量管理体系的建设的效果进行总结,并就该组织进一步的质量管理体系改进和发展做出思考。
[Abstract]:With the development of modern science and technology and international trade, a variety of products has brought great changes to human life, but also with more risk and greater disaster, human beings have been devoted to the research and practice of how to improve the quality of products, and to ensure that all kinds of products to better serve human development and life quality management experience. The main products for the manufacturing process control the focus of "quality inspection management" and "statistical quality management" stage, is still not enough to ensure the quality of the products. With the concept of total quality management of General Company, people gradually realized that quality management is not only related with the market and manufacturing process, product design, sales, service, etc. the process to achieve this goal, we must establish an effective quality management system. The international organization for standardization of the management gradually standardized and continuous improvement In the spread and rapid development in the world. The quality management system is to direct and control an organization with regard to quality management system generally includes establishment of the quality policy, objectives, quality planning, quality control, quality assurance and quality improvement activities. Any organization should establish its own quality management system and continuous improvement, to meet customer requirements and expectations, realize the development of the organization. Qian'gang equipment maintenance center for the relocation of Shougang steel company main equipment maintenance service, the service quality directly determines the stability of the steel company moved production equipment, indirect effects of high-end products development company and company provides products and services the ability for the downstream customers. So the equipment maintenance center only constantly improve their equipment maintenance quality management, in order to achieve the common development of the organization and the company. This paper firstly introduces the background and significance of the topic, introduces the related theory of quality management system, and analyzing the present situation of quality management of the organization theory, find out the problems of quality management from it. On this basis, according to the management principles of the quality management system and related requirements, with the process method and system method, target from the quality policy, organization, responsibility and authority, resource allocation, process control, analysis and improvement of the organization's quality management system. At the end of the organization's quality management system construction effect was carried out, and that the organization of further improvement of the quality management system and make the development of thinking.

【学位授予单位】：东北大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F273.2;F426.31

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