ERP条件下伊利集团业务流程优化研究

发布时间：2018-02-13 05:50

本文关键词： ERP 业务流程优化持续改进　出处：《华北电力大学》2014年硕士论文　论文类型：学位论文

【摘要】：为适应新的竞争环境,提高企业的竞争力,越来越多的企业建立起以ERP系统为代表的信息管理平台,提升管理的综合水平,推动企业管理的变革。企业外部环境的变化和内部规范管理的要求促使企业不断进行业务流程的优化,以提高企业的竞争实力,实现企业快速、稳定、可持续发展。ERP作为一种先进的企业管理模式,其实施必然涉及到业务流程优化及重组。 ERP系统的实施是一项复杂的系统工程,它覆盖了整个供应链上的主要业务流程。因此,利用先进且实用的业务流程建模与优化工具,对企业业务流程进行重组及优化,以提升企业管理水平,是ERP实施成功的重要因素。但是,在实施ERP的过程,我们误将其作为单纯的企业管理信息系统去对待,并安排专门的技术人员对ERP系统进行技术工作处理,这也是许多公司投入巨额资金实施ERP项目却收效甚微的原因。ERP系统的成功应用需要对企业业务处理流程进行根本性地思考与彻底地重新设计,把实施ERP的过程应看作是对企业管理的主要业务流程进行梳理、分析及优化的过程,在优化的过程中去除冗余和无效的工作环节,优化调整企业组织结构,提高管理效率和对客户的快速反应。借实施ERP系统的契机推进企业变更和管理创新。本文在了解国内外在ERP条件下业务流程优化研究状态的基础上,首先论述了ERP及业务流程优化的理论,以及ERP与业务流程优化之间的关系,其次认真分析研究了伊利集团业务流程优化的背景及其现状,然后针对伊利集团各项管理活动中的具体业务流程诸多重要的具有影响力的流程进行了全面分析,最后运用层次分析法与模糊评价法对伊利集团在ERP条件下的具体业务流程进行分析、识别、评价,用定性与定量相结合的思想,对伊利集团的业务流程优化进行了计算分析并对其进行评价,同时提出对业务流程进行持续优化的观点。
[Abstract]:In order to adapt to the new competitive environment, improve the competitiveness of enterprises, more and more enterprises to establish information management platform based on ERP system as the representative, to enhance the comprehensive management level, promote the reform of enterprise management. The internal change and external environment of the enterprise management requirements to promote enterprise to optimize business processes, to improve the enterprise the realization of enterprise competitive strength, rapid, stable and sustainable development of.ERP as an advanced enterprise management model, its implementation must involve business process optimization and restructuring.
The implementation of the ERP system is a complex system engineering, it covers the main business processes of the whole supply chain. Therefore, the use of advanced and practical business process modeling and optimization tools, restructure and optimization of business processes, to improve the management level of the enterprise, is an important factor in the success of ERP implementation. However, in the process of implementing ERP, we will miss it to be enterprise management information system is simple, and the arrangement of the specialized technical personnel of ERP system technology processing, which is why many companies invested heavily in the implementation of ERP project has little effect because of the successful application of.ERP system on business process and fundamental thinking with a thorough re design, the process of the implementation of ERP should be considered as the main business process of enterprise management analysis, process analysis and optimization, in the process of optimization to In addition to redundant and invalid work steps, we should optimize and adjust the organizational structure of enterprises, improve management efficiency and respond quickly to customers. By implementing the opportunity of ERP system, we can promote enterprise change and management innovation.
Based on the understanding of domestic and abroad under the condition of ERP business process optimization research based on, first discusses the theory of ERP and business process optimization, and the relationship between ERP and business process optimization, then analyze the Yili Group business process optimization of the background and current situation, and then analyzes the management activities for the Yili Group in the specific business process of many important and influential process, and finally the use of AHP and fuzzy evaluation method of Yili Group specific business process under ERP condition analysis, identification, evaluation, using qualitative and quantitative thinking, business process optimization of Yili Group is analyzed and evaluated the continuous optimization, and puts forward the view of the business process.

【学位授予单位】：华北电力大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F270.7;F426.82

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