基于平衡计分卡的A电子企业一线工人绩效管理的应用研究

发布时间：2018-04-27 13:03

本文选题：A企业平衡计分卡 + 绩效管理　；参考：《苏州大学》2014年硕士论文

【摘要】：随着全球经济低迷，以及企业运营、生产、人力等成本的逐年上升，A电子企业已经步入了企业生命中的低谷。为了能够提升自身竞争力，A电子企业必须对自身内部进行绩效改革，而绩效改革的重点就是对占A电子企业员工人数最多的一线工人进行绩效管理改革。本文通过对A电子企业一线工人现绩效评价体系，应用平衡计分卡四维度理论进行分析，并以公司战略为分析基础，得出基于平衡计分卡的A电子企业一线工人绩效考核体系与公司战略管理脱节的结论。除此之外，，本文应用绩效管理理论对A电子企业一线工人绩效管理过程进行分析，并且进行绩效管理问卷调查，了解一线工人的心声和意见。对于本文分析得出的一线工人现绩效评价体系问题点，笔者应用平衡计分卡四维度理论对现体系进行改进设计，并使用基于DPS数据处理系统的层次分析法对绩效评价体系指标权重进行重新计算。最后，笔者为确保改进后的绩效体系的实施，提出了一些保障措施建议。
[Abstract]:With the global economic downturn and enterprise operation, production, labor and other costs rising year by year, electronic enterprises have entered the bottom of their lives. In order to improve the competitiveness of E-enterprises, we must reform their own performance, and the focus of performance reform is to reform the performance management of the front-line workers who account for the largest number of employees in E-A enterprises. This paper analyzes the current performance evaluation system of first-line workers in A electronic enterprises, applies the four-dimensional theory of balanced scorecard, and takes the company strategy as the basis of the analysis. The paper draws the conclusion that the performance appraisal system of A electronic enterprise based on balanced scorecard is out of line with the company's strategic management. In addition, this paper applies the theory of performance management to analyze the performance management process of front-line workers in A electronic enterprises, and carries out a questionnaire survey on performance management to understand the voice and opinions of front-line workers. For the problems in the current performance evaluation system of first-line workers, the author applies the four-dimensional theory of balanced scorecard to improve the design of the present system. The index weight of performance evaluation system is recalculated by AHP based on DPS data processing system. Finally, in order to ensure the implementation of the improved performance system, the author puts forward some safeguard measures.
【学位授予单位】：苏州大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F426.63;F272.92

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