6σ方法在A企业项目质量管理的应用研究

发布时间：2018-05-06 10:55

本文选题：六西格玛 + 过程改进　；参考：《长春理工大学》2014年硕士论文

【摘要】：六西格玛质量管理方法归纳且吸收了全面质量管理的成功经验,对以顾客为核心的顾客满意理论、以人为本的现代经济管理理论等也有不同程度的吸纳,是企业提高核心竞争力,追求卓越,提高质量管理标准,保证产品质量是必然的途径,更是最为根本的解决办法。通过摩托罗拉公司的理论提出,以及通用电气公司对六西格玛管理的创新与实践,可以说六西格玛管理经过不断的理论与实际相联系的种种应用及检验,其现代质量管理理论实践体系已经逐步形成。然而,在过去的许多时间里,六西格玛很多时候仅仅被看作统计学里的一个概念,用来帮助企业发现生产过程中存在的问题,通过概念理论来指导企业生产,从而降低产品缺陷。然而对于A企业来说,六西格玛管理已然成为一种辅助企业经营管理、战略决策、甚至是组织变革的不可或缺的方法和手段。六西格玛方法在企业经营、管理决策、战略实施、过程改进、降低成本、有效减少产品缺陷等方面优势尽显,受这种先进方法的影响,人们在不断的转变自己的工作理念和方式,企业也在不断的调整、明确自己的企业文化,可以说这一有效的方法促使企业发生了一场变革。本文通过对六西格玛应用于企业质量管理的研究,阐明了六西格玛与传统质量管理的关系,明确了六西格玛的概念、起源、特点等,同时介绍了A企业目前在质量管理方面存在的问题。通过对A企业的分析,制订了合理的质量改善方案。在这一过程中明确了企业应用六西格玛管理方法在进行项目质量管理过程中的流程、项目选择方法、明确了企业应用六西格玛进行质量管理的价值和意义所在。
[Abstract]:The six Sigma quality management method induces and absorbs the successful experience of total quality management, and absorbs the customer satisfaction theory with customer as the core, the modern economic management theory with people as the center, and so on. It is an inevitable way for enterprises to improve their core competitiveness, to pursue excellence, to improve quality management standards and to guarantee product quality, and is the most fundamental solution. Through Motorola's theory, and GE's innovation and practice of six Sigma management, it can be said that six Sigma management has been continuously connected with theory and practice through various applications and tests. Its modern quality management theory practice system has gradually formed. However, for many times in the past, six Sigma has been seen only as a concept in statistics to help companies discover problems in the production process and guide their production through conceptual theory. Thus reducing product defects. However, for enterprise A, six Sigma management has become an indispensable method and means to assist enterprise management, strategic decision, and even organizational change. The advantage of six Sigma method in enterprise management, management decision, strategy implementation, process improvement, cost reduction and effective reduction of product defects is influenced by this advanced method. People are constantly changing their working concepts and methods, and enterprises are constantly adjusting their own corporate culture. It can be said that this effective method has led to a change in the enterprise. In this paper, the relationship between six Sigma and traditional quality management is clarified, and the concept, origin, characteristics of six sigma are clarified by studying the application of six sigma in enterprise quality management. At the same time, it introduces the problems existing in quality management of enterprise A at present. Through the analysis of enterprise A, a reasonable quality improvement plan is made. In this process, the process of applying six Sigma management method in the process of project quality management and the method of project selection are clarified, and the value and significance of applying six sigma in quality management are clarified.
【学位授予单位】：长春理工大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F273.2;F426.471

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