基于平衡计分卡的H供电公司绩效管理指标体系研究

发布时间：2018-05-09 22:13

本文选题：绩效管理 + 平衡计分卡　；参考：《河北经贸大学》2014年硕士论文

【摘要】：随着我国电力体制改革的不断深入以及市场化经济的快速发展，电力行业的垄断性受到了前所未有的挑战。国家电网公司在“十二五”期间提出了“三集五大”的发展战略，对各级供电公司的绩效管理工作提出了新的要求。很多县级供电公司没有构建完整的绩效管理体系，当前的绩效管理工作主要是以绩效考评为主。县级供电公司当前的绩效管理体制已经难以满足发展的要求，绩效管理体制改革迫在眉睫。平衡计分卡作为一种有效的绩效管理工具，能将企业的绩效管理工作与企业的战略目标结合起来，并且能克服传统绩效管理仅利用财务手段进行考核的弊端，不失为县级供电公司构建绩效管理指标体系的首选工具。本文将运用平衡计分卡这一工具，，确保公司战略目标的有效落实，并构建科学有效的绩效管理指标体系，以达到提升企业竞争力、促进企业发展的目的。本文首先进行了理论方面的研究，介绍了绩效管理和平衡计分卡的相关概念、绩效管理的流程、平衡计分卡的主要内容以及战略理论的相关内容。然后从理论层面介绍了县级供电公司绩效管理指标体系构建思路，首先介绍了构建原理、构建方式和构建原则，然后分别介绍了公司级、部门级、员工个人绩效管理指标构建的方式。本文以H供电公司为例，介绍了构建县级供电公司基于平衡计分卡的绩效管理指标体系的实际操作过程。首先介绍了H供电公司的基本情况、组织结构、绩效管理现状、当前绩效管理工作中存在的问题。在构建H供电公司绩效管理指标体系过程中，首先运用了SWOT战略分析方法确定H供电公司的战略目标，绘制H供电公司的战略地图，构建公司级绩效指标。在此基础之上，将公司级绩效指标进行分解，绘制电力调度控制中心的战略地图并构建绩效指标。最后，将部门级绩效指标进行分解，构建调控运行班员工个人绩效指标。在绩效指标构建完成之后，将基于平衡计分卡的绩效管理指标体系在H供电公司进行实施，得到了良好的反馈，并对当前的绩效管理进行了改进，为平衡计分卡在县级供电公司绩效管理工作中的推广提供借鉴作用。
[Abstract]:With the deepening of electric power system reform and the rapid development of market-oriented economy, the monopoly of electric power industry has been confronted with unprecedented challenges. During the 12th Five-Year Plan period, State Grid Company put forward the development strategy of "three sets and five big", and put forward new requirements for the performance management of power supply companies at all levels. Many county-level power supply companies have not constructed a complete performance management system, the current performance management work is mainly based on performance appraisal. The current performance management system of county-level power supply companies has been difficult to meet the requirements of development, performance management system reform is imminent. As an effective performance management tool, balanced Scorecard can combine the performance management of enterprises with the strategic objectives of enterprises, and overcome the drawbacks of traditional performance management only using financial means to evaluate. It is the first choice tool for county-level power supply company to construct performance management index system. This article will use the balanced scorecard to ensure the effective implementation of the company's strategic objectives, and to build a scientific and effective performance management index system, in order to enhance the competitiveness of enterprises and promote the development of enterprises. In this paper, the related concepts of performance management and balanced scorecard, the process of performance management, the main contents of balanced scorecard and the relevant contents of strategic theory are introduced. Then from the theoretical level introduced the county power supply company performance management index system construction idea, first introduced the construction principle, the construction method and the construction principle, then separately introduced the company level, the department level, The way of construction of employee's personal performance management index. Taking H power supply company as an example, this paper introduces the practical operation process of constructing the performance management index system of county power supply company based on balanced scorecard. Firstly, the paper introduces the basic situation, organization structure, current situation of performance management and the problems existing in the current performance management of H power supply company. In the process of constructing H power supply company's performance management index system, firstly, we use SWOT strategy analysis method to determine H power supply company's strategic goal, draw strategic map of H power supply company, and construct company level performance index. On this basis, the company level performance index is decomposed, the strategic map of power dispatching control center is drawn and the performance index is constructed. Finally, the department-level performance indicators are decomposed to construct individual performance indicators. After the construction of the performance indicators is completed, the performance management index system based on the balanced Scorecard is implemented in H Power supply Company, and good feedback is obtained, and the current performance management is improved. It provides a reference for the promotion of balanced scorecard in the performance management of county-level power supply companies.
【学位授予单位】：河北经贸大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F426.61;F272.92

【引证文献】