核心员工与企业间心理契约关系破裂对离职意向的影响研究

发布时间：2018-06-21 22:33

本文选题：核心员工 + 心理契约　；参考：《安徽财经大学》2014年硕士论文

【摘要】：企业中,核心员工往往占据着十分重要的地位,企业间曾经流传着著名的“二八定律”。然而,由于存在着诸多的主观、客观上的原因,核心员工也会与企业发生离职现象。毫无疑问,核心员工的“跳槽”现象对企业的损失造成的影响是巨大的。因为,核心员工在企业的经济利益生产中通常占据着顶梁柱的作用。同时,他们也掌握着企业的商业机密与稳定的客户群体。他们的离职,显然对于企业的消极影响是不容忽视的。本文正是基于此现象,从核心员工与企业之间的心理契约关系的破裂,来对离职行为所造成的影响进行的相关激励研究。本论文首先回顾了国内外相关的文献内容,同时也展开了理论模型的建构。其次,本论文以英派斯企业作为分析的案例,阐述了案例的选择理由、资料收集的过程、数据编码和信息处理的过程以及信度与效度。再次,对选择的英派斯企业案例进行分析。主要从关系型的心理契约以及交易型的心理契约两个角度,对由于核心员工与企业之间的心理契约关系的破裂而发生的离职行为及其造成的影响进行了深入的分析。最后,对研究的内容进行总结,得出相关的实践启示,分析研究中存在的不足之处以及提出未来研究的方向。
[Abstract]:In enterprises, core staff often occupy a very important position. However, due to many subjective and objective reasons, the core staff will also leave the company. There is no doubt that the core staff's "job-hopping" phenomenon on the loss of enterprises is huge. Because, the core staff in the enterprise's economic benefit production usually occupies the beam-beam column's function. At the same time, they also control the business secrets and stable customer groups. Their departure, obviously the negative impact on the enterprise is not to be ignored. This paper is based on this phenomenon, from the breakdown of the psychological contract relationship between the core staff and the enterprise, to the impact of turnover behavior to carry out a related incentive study. This paper first reviews the relevant literature at home and abroad, at the same time, the construction of theoretical model is carried out. Secondly, this paper takes the enterprise of Inpex as an analysis case, expounds the reason of case selection, the process of data collection, the process of data coding and information processing, and the reliability and validity. Thirdly, the paper analyzes the selected enterprise case of Inpaise. From the perspective of relational psychological contract and transactional psychological contract, this paper makes a deep analysis of the turnover behavior and its influence caused by the breakdown of the psychological contract relationship between the core staff and the enterprise. Finally, the contents of the research are summarized, the relevant practical enlightenment is obtained, the deficiencies in the research are analyzed, and the future research direction is proposed.
【学位授予单位】：安徽财经大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F426.4;F272.92

【参考文献】