SG乳业公司质量管理的改进研究

发布时间：2018-06-24 00:35

本文选题：乳粉生产企业 + 质量管理体系　；参考：《哈尔滨理工大学》2014年硕士论文

【摘要】：近几年，乳制品一直受到我们的社会与政府的重视，虽然政府在不断加强对乳制品企业的监管，可是乳制品质量事故，还是每隔一段时间就会出现。目前，我国的乳制品行业面临巨大的困难和挑战。SG乳业在市场萎缩与生产许可证审查条件的提高的双重压力，艰难生存。但是为满足《企业生产乳制品许可条件审查细则（2010版）》的要求购买大量的检验设备和对生产设备进行升级改造，也聘用了更多的管理与检验人员。导致SG乳业的成本也随之大幅提高，进一步压缩的利润。要想重新建立起企业的品牌，没有什么捷径可走，只能踏踏实实，把企业的管理与产品的质量做好，才可以逐渐发展起来，慢慢建立自己品牌的形象。本文以黑龙江省一家中小型乳制品企业（SG乳业）为研究原型。通过研究现有企业质量管理体系以及生产工艺与设备等硬件设施，利用全方位质量管理知识、质量控制、因果分析矩阵法、追溯制度管理方法，对这家企业现有的管理体系进行改进，力求以最小的成本代价换取最大质量收益，使企业所有者与最高管理者更积极的去进行改革。通过大量调研、比较分析，，本文为该企业建立了一整套的牧场质量管理体系。这一体系覆盖了该企业的全部产业链，它包括有牧草种植、奶牛饲养、原料奶收集与运输、乳粉生产加工、包装、库存。通过这一系列的改进，SG乳业将产品不合格率降低了75%。成本也没有像预计的那样增加，反而因为降低了质量事故的发生率成本还有小幅下降。这充分说明了通过细节上的改进、运用适当的管理方法，付出低廉的成本，也可以满足质量目标的要求。
[Abstract]:In recent years, dairy products have been attached importance to by our society and government. Although the government is constantly strengthening the supervision of dairy companies, dairy product quality accidents still occur every once in a while. At present, the dairy industry in our country is faced with great difficulties and challenges. SG dairy industry is facing the double pressure of shrinking market and improving the conditions of production license examination, which makes it difficult to survive. However, in order to meet the requirements of the detailed rules for the examination of the conditions of approval for the production of Dairy products (2010 Edition), it is necessary to purchase a large number of inspection equipment and upgrade the production equipment, so as to employ more management and inspection personnel. As a result, SG dairy industry costs also increased significantly, further compression of profits. If you want to re-establish the brand of enterprises, there is no shortcut to go, can only steadfast, the management of enterprises and the quality of products, can gradually develop, slowly establish their own image of the brand. In this paper, a small and medium dairy enterprise in Heilongjiang Province (SG dairy industry) as the research prototype. By studying the existing enterprise quality management system and hardware facilities such as production process and equipment, the paper makes use of omnidirectional quality management knowledge, quality control, causality analysis matrix method, tracing system management method, etc. The existing management system of this enterprise is improved to achieve maximum quality gains at minimum cost, so that business owners and top managers are more actively engaged in reform. Through a lot of investigation and comparative analysis, this paper establishes a whole set of ranching quality management system for this enterprise. This system covers the entire industrial chain of the enterprise. It includes forage farming, cow raising, raw milk collection and transportation, milk powder production and processing, packaging, inventory. Through this series of improvements the SG dairy industry will reduce the product nonconformity rate by 75%. Costs have not increased as expected, but have reduced the incidence of quality accidents by a small margin. This fully shows that through the details of improvement, the use of appropriate management methods, pay low cost, can also meet the requirements of quality objectives.
【学位授予单位】：哈尔滨理工大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F426.82;F273.2

【参考文献】