大型客机供应商质量管理流程优化及绩效评价研究
发布时间：2019-03-17 16:26
【摘要】：大型客机的生产是一类非常复杂的系统集成工程，相应的存在生产技术难度较大、系统组成复杂、研制周期长、投资风险大等基本特点。为了减少设计时间、缩短产品生产周期、降低生产成本、减少投资风险，以占有更多市场，大型客机的绝大部分零部件需要依靠供应商来完成。因此，大型客机的质量水平主要由供应商的质量管理水平决定，主制造商必须有一套有效的供应商质量管理流程，以严格监控其供应商的质量管理活动及其产品的质量水平，保证大型客机的整体质量水平。 本文从流程的角度对大型客机供应商质量管理展开相关研究，通过分析本领域有关流程优化和流程绩效评价等关键问题，探索其中重要的理论和方法，其相关研究内容主要包括： （1）对我国大型客机供应商质量管理流程进行了梳理和分析。在分析国外大型客机制造行业典型公司的供应商质量管理流程成功经验的基础上，对我国大型客机供应商质量管理流程进行了描述并构建了流程图。在此基础上总结了我国大型客机供应商质量管理流程目前存在的主要问题。 （2）提出了基于解释结构模型的大型客机供应商质量管理流程优化方法及其供应商质量控制优化方法。运用解释结构模型对我国大型客机供应商质量管理流程进行了分析，得出质量评审和质检两环节是流程中的核心环节，并有针对性地提出了流程优化措施以及给出两环节优化后的流程。为了提高产品合格率、避免质检环节，节省时间和成本，提出了检验制度、信息不对称双重条件下的供应商质量优化控制方法。以主制造商和供应商的总收益为目标函数，通过构建一系列的非线性约束条件，保证供应商实现收益最大化的同时选择高质量水平生产产品，以提高产品合格率，从而在一定程度上对质检环节进行了有效控制，最后通过案例进行了验证。 （3）构建了大型客机供应商质量管理流程绩效评价指标体系和考虑语义灰度的二元语义绩效评价模型。针对目前绩效评价方法的不足，提出语义灰度的概念和度量方法，用语义灰度代替灰色系统中灰度来度量决策者的信息掌握程度，通过设计考虑语义灰度的二元语义算子，建立了考虑语义灰度的二元语义评价模型，并进一步提出了针对此方法计算结果的排序方法。将此模型应用在大型客机供应商质量管理流程绩效评价方面，并通过案例进行了验证和分析。
[Abstract]:The production of large passenger aircraft is a kind of very complex system integration engineering. The corresponding production technology is difficult, the system composition is complex, the development period is long, and the investment risk is large. In order to reduce the design time, shorten the production cycle, reduce the cost of production and reduce the risk of investment in order to occupy more markets, the majority of parts and components of large airliners need to be completed by suppliers. Therefore, the quality level of large airliners is mainly determined by the quality management level of suppliers, and the main manufacturer must have an effective supplier quality management process to strictly monitor the quality management activities of their suppliers and the quality level of their products. Ensure the overall quality level of large airliners. This paper studies the quality management of large passenger aircraft suppliers from the point of view of process. By analyzing the key issues of process optimization and process performance evaluation in this field, this paper explores the important theories and methods in this field. The related research contents include: (1) carding and analyzing the quality management process of large airliner suppliers in China. On the basis of analyzing the successful experience of supplier quality management process of typical large airliner manufacturing companies in foreign countries, this paper describes the supplier quality management process of large passenger aircraft in China and constructs the flow chart. On this basis, the main problems existing in the quality management process of large passenger aircraft suppliers in China are summarized. (2) based on the interpretive structure model, the optimization method of supplier quality management process and supplier quality control optimization method for large airliner is proposed. This paper analyzes the quality management process of large airliner suppliers in China by using the explanatory structure model, and concludes that the two links of quality evaluation and quality inspection are the core links in the process. And put forward the process optimization measures and two links of optimization of the process. In order to improve the qualified rate of products, avoid the quality inspection link and save time and cost, a method of supplier quality optimization control under the condition of inspection system and asymmetric information is put forward. Taking the total income of the main manufacturer and the supplier as the objective function, by constructing a series of nonlinear constraint conditions, the supplier can realize the maximum revenue while choosing the high quality production product to improve the qualified rate of the product. Thus to a certain extent, the quality control link is effectively controlled, finally through a case to verify. (3) the performance evaluation index system of the supplier quality management process and the binary semantic performance evaluation model considering semantic grayscale are constructed. Aiming at the deficiency of current performance evaluation methods, the concept and measurement method of semantic gray scale are put forward. Using semantic gray level instead of gray level in grey system to measure the degree of decision maker's information mastery, a binary semantic operator considering semantic gray level is designed. A binary semantic evaluation model considering semantic grayscale is established, and a sorting method for calculating results of this method is further proposed. This model is applied to the performance evaluation of the supplier quality management process for large airliners, and is verified and analyzed by a case study.
【学位授予单位】：南京航空航天大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F274;F273.2;F426.5
本文编号：2442470
[Abstract]:The production of large passenger aircraft is a kind of very complex system integration engineering. The corresponding production technology is difficult, the system composition is complex, the development period is long, and the investment risk is large. In order to reduce the design time, shorten the production cycle, reduce the cost of production and reduce the risk of investment in order to occupy more markets, the majority of parts and components of large airliners need to be completed by suppliers. Therefore, the quality level of large airliners is mainly determined by the quality management level of suppliers, and the main manufacturer must have an effective supplier quality management process to strictly monitor the quality management activities of their suppliers and the quality level of their products. Ensure the overall quality level of large airliners. This paper studies the quality management of large passenger aircraft suppliers from the point of view of process. By analyzing the key issues of process optimization and process performance evaluation in this field, this paper explores the important theories and methods in this field. The related research contents include: (1) carding and analyzing the quality management process of large airliner suppliers in China. On the basis of analyzing the successful experience of supplier quality management process of typical large airliner manufacturing companies in foreign countries, this paper describes the supplier quality management process of large passenger aircraft in China and constructs the flow chart. On this basis, the main problems existing in the quality management process of large passenger aircraft suppliers in China are summarized. (2) based on the interpretive structure model, the optimization method of supplier quality management process and supplier quality control optimization method for large airliner is proposed. This paper analyzes the quality management process of large airliner suppliers in China by using the explanatory structure model, and concludes that the two links of quality evaluation and quality inspection are the core links in the process. And put forward the process optimization measures and two links of optimization of the process. In order to improve the qualified rate of products, avoid the quality inspection link and save time and cost, a method of supplier quality optimization control under the condition of inspection system and asymmetric information is put forward. Taking the total income of the main manufacturer and the supplier as the objective function, by constructing a series of nonlinear constraint conditions, the supplier can realize the maximum revenue while choosing the high quality production product to improve the qualified rate of the product. Thus to a certain extent, the quality control link is effectively controlled, finally through a case to verify. (3) the performance evaluation index system of the supplier quality management process and the binary semantic performance evaluation model considering semantic grayscale are constructed. Aiming at the deficiency of current performance evaluation methods, the concept and measurement method of semantic gray scale are put forward. Using semantic gray level instead of gray level in grey system to measure the degree of decision maker's information mastery, a binary semantic operator considering semantic gray level is designed. A binary semantic evaluation model considering semantic grayscale is established, and a sorting method for calculating results of this method is further proposed. This model is applied to the performance evaluation of the supplier quality management process for large airliners, and is verified and analyzed by a case study.
【学位授予单位】：南京航空航天大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F274;F273.2;F426.5
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