A区供电公司中层管理人员绩效考评体系重构
发布时间：2019-05-30 00:28
【摘要】：电力行业是电力交易、电力生产的市场主体,担任为其他企业生产、人民群众生活提供基础和保障的任务,具有不可替代的特殊意义。电网企业作为电力行业的重要组成部分,具有电力行业普遍具有的国家控制、技术资金密集性、产品具有特殊性的特点外,还具有绝对垄断的特性。 电力行业目前正在实施变革,目标是适度打破垄断、有效引入竞争、提高生产效率、降低企业成本。2002年将电力行业划分为发电公司、电网公司和辅业公司。国家电网为最大的电网企业,A区供电公司是其下属公司,是一家县级供电公司。在改制的道路上,发现绩效管理是提高企业竞争力的根本,而绩效考评则是绩效管理的重中之重。而中层管理人员作为企业的中坚力量,其绩效考评体系也成为企业绩效考评的试金石。A区供电公司决定从其入手,进行绩效考评重构试点,不仅试图改变中层管理人员的绩效现状,也想通过对其改革为试点,来推行全公司的绩效考评体系。 本文通过深入研究行业背景、分析研究的意义,并且对国内外相关研究现状进行了比较,理清了研究思路；通过对绩效考评相关概念,绩效考评相关方法以及指标体系的梳理后,得出了A区供电公司中层管理人员绩效考评的思路,即以往的考评体系已经不适应公司的发展,制定符合企业发展的评价体系,就得重新构建。 随后,认真的分析了A区供电公司的基本情况、人员的构成以及中层管理人员绩效考评现状,并且进行了详细的现行绩效考评体系调查,得出了现行绩效考评体系中存在的问题以及其原因。根据调查结果,重新构建了A区供电公司中层管理人员的绩效考评。以“平衡计分卡”作为设计的主体思路,认真分析企业战略并将其转化为财务、内部运营、客户和学习成长四个方面的目标、标准、指标和措施,建立考评体系框架。在选择考评主体时,运用“360度绩效考评法”的思路,广泛选取。而在具体考评指标的选定上,运用“KPI绩效考评法”,制定出符合公司要求的指标。在几种绩效考评方法的基础上,适当改进提高对县级电网企业的实用性,最终提出更加适合A区供电公司的绩效考评体系。
[Abstract]:The electric power industry is the market main body of the electric power transaction and the electric power production, which serves as the task of providing the foundation and guarantee for the production of other enterprises and the people's life, which is of irreplaceable special significance. As an important part of the power industry, power grid enterprises have the characteristics of national control, technical capital intensity, particularity and absolute monopoly in the power industry. At present, the power industry is implementing reforms, the goal is to moderately break the monopoly, effectively introduce competition, improve production efficiency and reduce enterprise costs. In 2002, the power industry was divided into power generation companies, power grid companies and auxiliary companies. State Power Grid is the largest power grid enterprise, A District Power supply Company is its subsidiary, is a county-level power supply company. On the road of reform, it is found that performance management is the foundation of improving the competitiveness of enterprises, and performance evaluation is the most important part of performance management. As the backbone of the enterprise, the performance evaluation system of the middle managers has also become the touchstone of the enterprise performance evaluation. A district power supply company decided to start with it and carry out the pilot project of performance evaluation and reconstruction. It not only tries to change the performance status of middle managers, but also wants to carry out the performance evaluation system of the whole company through the reform as a pilot project. In this paper, the background of the industry is deeply studied, the significance of the research is analyzed, and the relevant research status at home and abroad is compared, and the research ideas are clarified. Through the combing of the related concepts of performance evaluation, the related methods of performance evaluation and the index system, the idea of performance evaluation of middle managers in area A power supply company is obtained, that is, the previous evaluation system has not adapted to the development of the company. To formulate an evaluation system in line with the development of an enterprise, it must be rebuilt. Then, it carefully analyzes the basic situation of area A power supply company, the composition of personnel and the present situation of performance evaluation of middle managers, and carries on the detailed investigation of the current performance evaluation system. The problems existing in the current performance evaluation system and its causes are obtained. According to the survey results, the performance evaluation of middle managers in area A power supply company is rebuilt. Taking the "balanced scorecard" as the main idea of the design, the enterprise strategy is carefully analyzed and transformed into the goals, standards, indicators and measures of finance, internal operation, customer and learning growth, and the evaluation system framework is established. In the selection of the main body of evaluation, the use of "360-degree performance evaluation method" train of thought, widely selected. In the selection of specific evaluation indicators, the use of "KPI performance evaluation method" to formulate indicators in line with the requirements of the company. On the basis of several performance evaluation methods, we should improve the practicability of county-level power grid enterprises, and finally put forward a more suitable performance evaluation system for area A power supply companies.
【学位授予单位】：湖南师范大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F426.61;F272.92
[Abstract]:The electric power industry is the market main body of the electric power transaction and the electric power production, which serves as the task of providing the foundation and guarantee for the production of other enterprises and the people's life, which is of irreplaceable special significance. As an important part of the power industry, power grid enterprises have the characteristics of national control, technical capital intensity, particularity and absolute monopoly in the power industry. At present, the power industry is implementing reforms, the goal is to moderately break the monopoly, effectively introduce competition, improve production efficiency and reduce enterprise costs. In 2002, the power industry was divided into power generation companies, power grid companies and auxiliary companies. State Power Grid is the largest power grid enterprise, A District Power supply Company is its subsidiary, is a county-level power supply company. On the road of reform, it is found that performance management is the foundation of improving the competitiveness of enterprises, and performance evaluation is the most important part of performance management. As the backbone of the enterprise, the performance evaluation system of the middle managers has also become the touchstone of the enterprise performance evaluation. A district power supply company decided to start with it and carry out the pilot project of performance evaluation and reconstruction. It not only tries to change the performance status of middle managers, but also wants to carry out the performance evaluation system of the whole company through the reform as a pilot project. In this paper, the background of the industry is deeply studied, the significance of the research is analyzed, and the relevant research status at home and abroad is compared, and the research ideas are clarified. Through the combing of the related concepts of performance evaluation, the related methods of performance evaluation and the index system, the idea of performance evaluation of middle managers in area A power supply company is obtained, that is, the previous evaluation system has not adapted to the development of the company. To formulate an evaluation system in line with the development of an enterprise, it must be rebuilt. Then, it carefully analyzes the basic situation of area A power supply company, the composition of personnel and the present situation of performance evaluation of middle managers, and carries on the detailed investigation of the current performance evaluation system. The problems existing in the current performance evaluation system and its causes are obtained. According to the survey results, the performance evaluation of middle managers in area A power supply company is rebuilt. Taking the "balanced scorecard" as the main idea of the design, the enterprise strategy is carefully analyzed and transformed into the goals, standards, indicators and measures of finance, internal operation, customer and learning growth, and the evaluation system framework is established. In the selection of the main body of evaluation, the use of "360-degree performance evaluation method" train of thought, widely selected. In the selection of specific evaluation indicators, the use of "KPI performance evaluation method" to formulate indicators in line with the requirements of the company. On the basis of several performance evaluation methods, we should improve the practicability of county-level power grid enterprises, and finally put forward a more suitable performance evaluation system for area A power supply companies.
【学位授予单位】：湖南师范大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F426.61;F272.92
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