某商业银行基于SOA架构的柜面流程再造研究

发布时间：2018-03-09 13:11

本文选题：SOA　切入点：柜面流程再造　出处：《电子科技大学》2014年硕士论文　论文类型：学位论文

【摘要】：现代银行出于复杂的市场环境下,并经历激烈的行业竞争。在如此激烈的竞争中,各家银行都在思考如何变革如何才能更好地把握市场趋势,提升自身竞争力。本文试图通过探讨SOA技术在商业银行的柜面流程再造的实践活动回答这一问题。本论文以银行流程再造为业务核心,以SOA架构为技术中心,深入分析SOA架构的相关理论和流程银行理论,思考两者协同运作的理论基础。在此SOA架构基础上,分析如何构建并实现银行柜面业务流程再造的架构方案,同时给出了实际应用的业务案例。论文首先介绍业务流程再造、流程银行理论、SOA等相关理论基础,指出商业银行基于SOA架构的柜面流程再造的理论依据和现实基础。介绍了目前银行柜面业务流程需求,分析其存在问题。在此基础上进一步思考其改进的方向和技术支撑手段,肯定了银行需要SOA的必要性和和作为解决方案的可行性。同时用SWOT方法对柜面流程改造的内外部情况作了分析。其次论文在上述理论指导下,分析实际业务是如何在SOA架构下设计、串联和运作的,文中通过一个资金类票据签发类业务的流程再造的例子,详细介绍了资金类票据签发业务是如何在SOA框架搭建的柜面流程再造体系中运作的。通过这个实际业务流程再造案例,呼应了前面章节提到的SOA技术架构和流程银行理论,是上述理论在银行业柜面流程改造中的具体应用,有很强的现实意义。然后论文介绍了支持该业务系统的技术平台。本章没有面面俱到,而是侧重对一些关键的技术方案进行介绍。并对原有系统的集成方案作了说明。接着论文介绍了实施柜面流程再造后获得的技术成效和业务成效,肯定了实践活动对提升银行服务和核心竞争力的重要举措和显著效果。最后章节论文对该银行的未来作了展望和总结。论文立足于实际,把面向服务的架构理论(SOA)和业务流程再造理论(BPR)应用到实际银行柜面流程再造当中,既有对理论的介绍和分析,也有对实际业务的操作,对其他商业银行或者试图使用SOA来重组业务流程的企业有非常明显的借鉴意义,为他们的信息化建设提供了指导方向。
[Abstract]:Modern banks are facing fierce industry competition in a complex market environment. In such fierce competition, banks are thinking about how to change how to better grasp market trends. This paper attempts to answer this question by discussing the practical activities of SOA technology in the counter process reengineering of commercial banks. This paper takes the bank process reengineering as the core of business, and takes the SOA framework as the technical center. This paper deeply analyzes the relevant theories of SOA architecture and the theory of process banking, and thinks about the theoretical basis of their cooperative operation. On the basis of this SOA framework, this paper analyzes how to construct and realize the framework scheme of bank counter business process reengineering. At the same time, a practical business case is given. Firstly, the paper introduces the business process reengineering (BPR), the theory of process banking (BBS) and the theory of SOA, and so on. This paper points out the theoretical basis and practical basis of the reengineering of the counter business process of commercial banks based on the SOA framework, introduces the current business process demand of the bank's counter business, analyzes the existing problems, and further thinks about the direction of improvement and the technical support means on this basis. The necessity and feasibility of SOA are confirmed. At the same time, the internal and external situation of counter flow transformation is analyzed with SWOT method. Secondly, under the guidance of the above theory, This paper analyzes how the actual business is designed, connected and operated under the framework of SOA. An example of process reengineering is given in this paper. This paper introduces in detail how the issuance business of capital bills works in the cabinet process reengineering system set up by SOA framework. Through this actual business process reengineering case, it echoes the technical framework of SOA and the theory of process banking mentioned in the previous chapters. It is the concrete application of the above theory in the reformation of banking counter flow, which has very strong practical significance. Then, the paper introduces the technical platform to support the business system. It focuses on the introduction of some key technical solutions, and explains the integration scheme of the original system. Then, the paper introduces the technical and business results obtained after the implementation of counter counter process reengineering. The paper affirms the important measures and remarkable effects of practical activities in promoting banking services and core competitiveness. Finally, the paper makes a prospect and summary of the bank's future. The theory of service-oriented architecture (SOA) and the theory of business process reengineering (BPRR) have been applied to the practical bank's counter business process reengineering, both the introduction and analysis of the theory and the operation of the actual business. For other commercial banks or try to use SOA to reorganize the business process of enterprises have very obvious reference significance, for their information construction to provide a guiding direction.
【学位授予单位】：电子科技大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F832.2

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