国有商业银行县域支行绩效考核体系的设计

发布时间：2018-03-27 08:02

本文选题：县域支行　切入点：绩效考核　出处：《浙江工业大学》2014年硕士论文

【摘要】：随着我国社会主义市场经济的竞争越来越激烈以及银行利率的放开,银行员工的绩效考核在银行业日常管理中的作用和意义也越来越重要。有效的绩效考核体系的建立对激发员工工作热情、增强员工创造力,提高企业的价值产出和增值能力有着十分重要的战略意义。继四大国有银行股改完成后,我国银行业不断发展壮大,股份制银行崛起迅速,外资银行进驻国内等等这些都直接影响了国有银行的发展。国有商业银行县域支行处于总行到省行到基层网点经营链的中间地位,有着承上启下的重要作用,但近年来在激烈的竞争中面临着发展的瓶颈：员工慵懒散现象严重、管理水平落后,绩效考核体系亟需改善。因此,绩效考核体系的再设计研究对国有商业银行的发展具有十分重要的理论价值和实践意义。在现代绩效管理理论的指导下,本文立足于该国有商业银行发展的实际情况,采用实证研究和现代绩效考核理论相结合的方法,结合具体的国有商业银行县域支行现行的绩效考核体系,对其进行具体全面的研究和分析,以绩效考核体系为方向,将县域支行绩效考核体系的设计作为本文的研究主题,综合运用绩效考核体系相关知识,对县域支行绩效考核存在的障碍和不足提出改进思路。在总结分析支行绩效考核体系现状的基础上,本文基于支行不同职位个体重视自身利益的角度,综合运用目标管理法、关键绩效指标法、360度反馈法等方法,有效地对省行考核指标进行合理的调整再层层分解至网点和员工身上。笔者希望可以通过对该绩效考核的重新设计形成有地方特色的考核方案,以此提高该县域支行银行员工工作的主动性,充分调动员工工作热情,发挥其主观能动性为支行谋发展,同时也希望新设计的绩效考核体系能够为其他银行修订考核方案提供借鉴。
[Abstract]:With the increasingly fierce competition in the socialist market economy and the liberalization of bank interest rates, The function and significance of performance appraisal of bank employees in the daily management of banking is becoming more and more important. The establishment of effective performance appraisal system can stimulate the enthusiasm of employees and enhance their creativity. It is of great strategic significance to improve the value output and value-added ability of enterprises. Following the completion of the stock reform of the four state-owned banks, the banking industry of our country has continued to develop and expand, and the joint-stock banks have risen rapidly. The presence of foreign banks in the country and so on has directly affected the development of state-owned banks. The county branch of state-owned commercial banks is in the middle position from the head office to the provincial branch to the grass-roots network, which plays an important role in connecting the preceding and the following. However, in recent years, in the fierce competition, the development bottleneck is facing: the phenomenon of lazy employees is serious, the management level is backward, and the performance appraisal system needs to be improved urgently. The re-design of performance appraisal system is of great theoretical value and practical significance to the development of state-owned commercial banks. Under the guidance of modern performance management theory, this paper is based on the actual situation of the development of state-owned commercial banks. Using the method of combining empirical research with modern performance appraisal theory, combining with the current performance appraisal system of the county branch of the state-owned commercial bank, this paper makes a concrete and comprehensive research and analysis on the performance appraisal system, and takes the performance appraisal system as the direction. The design of performance appraisal system of county branch is taken as the research theme of this paper, and the relevant knowledge of performance appraisal system is used synthetically. On the basis of summing up and analyzing the present situation of the performance appraisal system of the sub-branch, this paper, based on the view that the individual in different positions of the branch attaches importance to their own interests, comprehensively applies the method of objective management, based on the analysis of the existing obstacles and shortcomings of the performance appraisal of the county branch. Key performance indicator method, 360-degree feedback method, etc., Effectively adjust the provincial bank assessment index and decompose it to the network and the staff. The author hopes that through the redesign of the performance appraisal, the assessment scheme with local characteristics can be formed. In order to improve the county branch bank staff work initiative, fully mobilize the enthusiasm of staff work, give play to its subjective initiative for the development of the branch, At the same time, we hope that the new performance appraisal system can provide reference for other banks.
【学位授予单位】：浙江工业大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F272.92;F832.33

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