国有A银行社会责任研究
本文选题:公共管理 + 国有银行 ; 参考:《广西师范大学》2014年硕士论文
【摘要】:市场经济的发展经验证明,如果没有国家对经济的适度干预,市场经济不能得到良性运行。在市场经济运行中,政府部门作为传统公共管理理论中的公共管理主体,通过实施相关政策,来维护社会正义,促进社会发展。新公共管理理论认为,公共事务的治理主体绝非只有政府一家,其他非政府公共组织、社会团体、企业、社区甚至公民个人也可以在一定的制度安排下成为公共事务的治理主体,从而真正体现公共管理之公共属性。在新公共管理理论框架下,国有银行作为国有企业,作为政府参与和干预经济的一种工具和手段,是政府针对市场失灵问题而代表社会公众利益所采取的间接干预经济的政策,是市场经济中普遍通行的国家参与经济、调控市场的一种方式方法。国有银行性质决定了其参与公共事务管理、履行社会责任的社会公共管理属性(非经济属性),是其自身的重要职责。作为整个市场经济一员的国有银行,不但要承担传统上的与其自身营利相关的责任,还要承担在信息披露、慈善公益、劳工、产品、环境保护等方面的社会责任,作为社会公共事务管理的主体部分,共同承担公共管理的社会职能。近年来金融危机等社会事件频发,社会各界对国有银行履行社会责任尤为关注。政府部门把要求企业承担社会责任提升到战略高度,并从法律上予以明确。国有银行作为我国金融行业的骨干企业,掌握着国民经济命脉,对社会经济发展起着至关重要的作用,理应积极贯彻国家宏观调控政策,自觉带头履行企业社会责任,高效配置金融资源,推进企业社会责任发展。2006年以来,各家国有银行陆续以书面形式向社会公布当年履行社会责任情况,截至目前,国有银行已全部发布社会责任报告或相关公告。本文以国有A银行实践社会责任的情况为例,通过横向对各家国有银行社会责任现状的数据分析,从公共管理角度出发,重新审视国有银行作为国有企业的非经济属性,即公共性,国有银行作为公共管理主体,在社会公共事务中应承担的管理职责。同时,深入分析现阶段国有银行社会责任存在的问题及原因,提出改进建议,以期改善在宏观层面的国有银行社会责任,引导国有银行完善内部社会责任制度建设,克服市场化进程中不断滋长的逐利冲动对国有银行的发展和社会经济进步带来的负面影响,维护社会公众利益,促进社会和谐稳定。全文共分六个部分:第一部分,论述了本文的研究背景、研究意义、研究方法,回顾了国内外对企业社会责任的理论研究历程。界定公共管理主体外延,从国有银行的国有企业性质出发,分析国有银行公共属性,以及其作为公共管理事务的主体,共同参与社会公共事务的意义,进而提出本文的创新点及不足之处。第二部分,通过国有银行自身的公共属性和履行社会责任的现实意义进行分析,充分阐述国有银行履行社会责任的必要性。第三部分,通过企业社会责任理论,对国有银行社会责任内涵进行阐述,详细描述了国有银行在信息披露、公益、产品、环境、劳工、经济六个方面的社会责任。第四部分,以国有A银行为例,分析现阶段国有银行履行社会责任的现状。国有银行履行社会责任过程中,在信息披露、贯彻宏观调控政策、社会公益事业、经济责任等方面表现较好,而在对社会责任把握、外部监管机制、内部绩效考核管理、“三农”信贷支持、社区服务、金融产品、劳工责任、环保责任等方面存在一定的问题。第五部分,分析国有银行履行社会责任问题的成因,在经济改革市场化过程中,国有银行对社会责任认识不清,而作为企业,又过度重视经济利益流入,忽视了其他责任,包括农村信贷、环保等,仅仅把履行社会责任、公布社会责任报告当做宣传手段,社会责任的内部管理和外部评价体系不健全,不能对企业社会责任履行情况进行衡量,就业形势严峻导致的对员工权益的忽视,对发展和社会经济进步造成一定的负面影响。第六部分,针对国有银行社会责任不足之处提出对策建议。在企业社会责任意识、行业统一规范、多元化监管机制、社会责任报告制度、员工合法权益、低碳环保、国际交流合作等方面提出对策建议,引导国有银行规范社会责任,维护社会和谐稳定。
[Abstract]:The experience of the development of the market economy proves that, without the moderate intervention of the state to the economy, the market economy can not get a good operation. In the operation of the market economy, the government departments, as the main body of the public management in the traditional public management theory, maintain the social justice and promote the social development by implementing the relevant policies. The governance subject of public affairs is not only one government, other non-governmental public organizations, social groups, enterprises, communities and even citizens can also be the main governance subject of public affairs under certain institutional arrangements, thus truly embodying public management of public property. Under the framework of new public management theory, state-owned banks are the state owned enterprises. As a tool and means for the government to participate in and intervene in the economy, the enterprise is a policy of indirect intervention by the government to represent the public interest in the light of the market failure. It is a way of participating in the economy in the market economy and regulating the market. The nature of the state bank determines its participation in public affairs. As a member of the whole market economy, the state-owned bank, as a member of the whole market economy, should not only bear the responsibility of its own profit related, but also bear the social responsibility of information disclosure, charity, labor, product, environmental protection and so on. As the main part of the management of social public affairs, the social functions of the public management are jointly undertaken. In recent years, the financial crisis and other social events are frequent. All walks of life are particularly concerned with the implementation of social responsibility of the state-owned banks. The government departments have promoted the social responsibility of the enterprises to the strategic high, and made clear from the law. For the backbone enterprises of our financial industry, master the lifeblood of the national economy and play a vital role in the social and economic development. We should actively carry out the national macroeconomic regulation and control policies, consciously take the lead in fulfilling corporate social responsibility, efficiently allocate financial resources, and promote the development of corporate social responsibility in.2006 years. At present, the state bank has published all the social responsibility reports or related announcements. This paper, taking the situation of the social responsibility of the state-owned A bank as an example, analyzes the status of social responsibility of the state-owned banks horizontally, and reexamines the state-owned silver from the perspective of public management. As the non economic attribute of the state-owned enterprise, namely, the public nature, the state-owned bank as the main body of the public management, the management responsibility should be undertaken in the social public affairs. At the same time, it analyzes the existing problems and causes of the social responsibility of the state-owned banks, and puts forward some suggestions to improve the social responsibility of the state-owned banks at the macro level and guide the country. There are six parts: the first part, the paper is divided into six parts: the first part, the research background and significance of this paper are discussed. Research methods, review the theoretical research process of corporate social responsibility at home and abroad, define the extension of public management subject, analyze the public property of state-owned banks from the nature of state owned enterprises of state-owned banks, as well as their role as the main body of public management affairs, and share the significance of social public and common affairs. The second part, through the analysis of the public property and the practical significance of the social responsibility of the state-owned banks, the necessity of the state bank to fulfill the social responsibility is fully expounded. The third part, through the theory of corporate social responsibility, expounds the connotation of the social responsibility of the state-owned banks, and describes the information disclosure of the state-owned banks in detail, The social responsibility of public welfare, product, environment, labor and economy in six aspects. The fourth part, taking the state-owned A bank as an example, analyzes the present state of the state bank to fulfill the social responsibility. In the process of carrying out the social responsibility of the state bank, it is better in the information disclosure, the implementation of the macro regulation policy, the social public welfare undertakings, the economic responsibility and so on. There are some problems in the aspects of responsibility assurance, external regulatory mechanism, internal performance assessment management, "three rural" credit support, community service, financial products, labor responsibility, environmental responsibility and other aspects. The fifth part analyzes the causes of the social responsibility of the state-owned banks. In the process of market-oriented economic reform, the state bank is aware of the social responsibility. It is not clear, but as an enterprise, it attaches great importance to the inflow of economic interests and neglects other responsibilities, including rural credit, environmental protection, and so on. It only regards social responsibility and social responsibility report as propaganda means, the internal management and external evaluation system of social responsibility are not sound, and can not measure the performance of corporate social responsibility, and form employment form. The neglect of employees' rights and interests caused by the severe potential has a certain negative impact on the development and social and economic progress. In the sixth part, it puts forward the countermeasures and suggestions for the lack of social responsibility of the state-owned banks. In the enterprise social responsibility consciousness, the industry unified standard, the diversified supervision mechanism, the social responsibility reporting system, the legal rights and interests of the employees, the low carbon ring In order to protect social harmony and stability, we should put forward countermeasures and suggestions in order to guide state-owned banks to standardize their social responsibilities and to maintain social harmony and stability.
【学位授予单位】:广西师范大学
【学位级别】:硕士
【学位授予年份】:2014
【分类号】:F832.33
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