B银行青岛分行人力资源流失问题研究
发布时间：2018-08-07 09:36
【摘要】：在金融全球化浪潮下，我国金融体制改革不断深化，尤其是在党的十八届三中全会后，金融改革作为经济改革的核心必将得到前所未有的重视，随之而来的一系列改革举措将彻底改变金融行业的格局，甚至使金融行业面临重新洗牌和结构性的调整，金融行业的准入机制将逐步放松直至完全放开，国有控股商业银行将面临着其他中资商业银行、民营银行和外资商业银行的多重竞争压力，而作为当今企业间竞争的核心---人才竞争将异常的惨烈（尤其是核心人才）。国有控股商业银行依靠政策优势在改革开放初期逐步积累起来的优质人才优势将会逐步丧失。B银行青岛分行就正经受着人才流失所带来的阵痛，逐年上升的人才流失率以及随之而来的成本增加、资源重置、客户流失等问题，正严重影响该分行的健康持续发展。对B银行青岛分行而言，如何稳步有序推进人力资源管理制度的改革、如何打造一个能吸引人才、用好人才、留住人才、提升人才的良好企业文化氛围已是迫在眉睫需要解决的问题。 学术界对人力资源流失的研究比较多，不同的学者从不同的角度作出了很多有价值的分析与研究，从内、外部因素进行研究的虽然也比较多，但是从人力资源的各个岗位的角度来分析研究的就相对较少，本文试图通过对B银行青岛分行内部各个岗位员工的人力资源流失的原因分析探索性地提出笔者的看法。本文通过借鉴人力资源流失的相关理论，在对B银行青岛分行历年人员流失情况调查的基础上，结合与该行离职人员的访谈资料，同时综合考虑该行人力资源多方面的构成特点及人员流失特点，深入分析该行人力资源流失的外部因素、内部因素及员工自身因素，，并进一步系统分析人力资源流失对该行成本、工作效率、客户资源、员工士气及商誉的影响。基于对B银行青岛分行人员流失的综合分析，本文有针对性地从招聘制度和方式、员工的职业发展、薪酬制度的完善、企业文化的建设等各个环节提出相对应的对策及建议，期望能改变B银行青岛分行人力资源流失的现状，提高该行员工综合素质，提升企业形象，构建出一个良好的人力资源管理运维机制。
[Abstract]:Under the tide of financial globalization, the reform of China's financial system is deepening, especially after the third Plenary session of the 18th CPC Central Committee, the financial reform as the core of economic reform will be given unprecedented attention. A series of reform measures that follow will completely change the pattern of the financial industry, and even make the financial industry face a reshuffle and structural readjustment. The access mechanism of the financial industry will be gradually relaxed until it is fully liberalized. State-owned holding commercial banks will face multiple competitive pressures from other Chinese commercial banks, private banks and foreign commercial banks. As the core of the competition among enterprises today, the competition for talents will be extremely fierce (especially for core talents). Depending on the policy advantages, the state-owned holding commercial banks will gradually lose the high-quality talent advantage gradually accumulated in the early stage of reform and opening up. The Qingdao Branch of Bank B is experiencing the labor pain brought by the brain drain. The increasing rate of talent wastage and the following problems, such as increasing cost, resetting resources and losing customers, are seriously affecting the healthy and sustainable development of the branch. For the Qingdao Branch of Bank B, how to advance the reform of the human resources management system steadily and orderly, how to create a talent that can attract, make good use of, and retain talent, It is urgent to solve the problem of promoting the good enterprise culture atmosphere of talents. There are many studies on human resources loss in academic circles. Different scholars have made a lot of valuable analysis and research from different angles. Although there are many internal and external factors, However, from the point of view of each position of human resources, this paper tries to put forward the author's opinion by analyzing the reasons for the loss of human resources in various positions in Qingdao Branch of B Bank. Based on the investigation of the turnover of human resources in Qingdao Branch of Bank B in the past years, this paper combines with the interview data with the staff of the bank, which is related to the loss of human resources. At the same time, considering the human resources of the bank in many aspects of the characteristics of the composition and staff loss characteristics, in-depth analysis of the external factors of the loss of human resources, internal factors and staff factors, Furthermore, the effects of human resource loss on the cost, efficiency, customer resources, staff morale and goodwill of the bank are systematically analyzed. Based on the comprehensive analysis of the staff loss in Qingdao Branch of Bank B, this paper puts forward corresponding countermeasures and suggestions from the aspects of recruitment system and mode, staff career development, compensation system perfection, construction of enterprise culture, etc. It is expected that the present situation of human resource loss in Qingdao Branch of Bank B will be changed, the comprehensive quality of the staff of the bank will be improved, the image of the enterprise will be promoted, and a good operation and maintenance mechanism of human resources management will be constructed.
【学位授予单位】：中国海洋大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F832.33
本文编号：2169612
[Abstract]:Under the tide of financial globalization, the reform of China's financial system is deepening, especially after the third Plenary session of the 18th CPC Central Committee, the financial reform as the core of economic reform will be given unprecedented attention. A series of reform measures that follow will completely change the pattern of the financial industry, and even make the financial industry face a reshuffle and structural readjustment. The access mechanism of the financial industry will be gradually relaxed until it is fully liberalized. State-owned holding commercial banks will face multiple competitive pressures from other Chinese commercial banks, private banks and foreign commercial banks. As the core of the competition among enterprises today, the competition for talents will be extremely fierce (especially for core talents). Depending on the policy advantages, the state-owned holding commercial banks will gradually lose the high-quality talent advantage gradually accumulated in the early stage of reform and opening up. The Qingdao Branch of Bank B is experiencing the labor pain brought by the brain drain. The increasing rate of talent wastage and the following problems, such as increasing cost, resetting resources and losing customers, are seriously affecting the healthy and sustainable development of the branch. For the Qingdao Branch of Bank B, how to advance the reform of the human resources management system steadily and orderly, how to create a talent that can attract, make good use of, and retain talent, It is urgent to solve the problem of promoting the good enterprise culture atmosphere of talents. There are many studies on human resources loss in academic circles. Different scholars have made a lot of valuable analysis and research from different angles. Although there are many internal and external factors, However, from the point of view of each position of human resources, this paper tries to put forward the author's opinion by analyzing the reasons for the loss of human resources in various positions in Qingdao Branch of B Bank. Based on the investigation of the turnover of human resources in Qingdao Branch of Bank B in the past years, this paper combines with the interview data with the staff of the bank, which is related to the loss of human resources. At the same time, considering the human resources of the bank in many aspects of the characteristics of the composition and staff loss characteristics, in-depth analysis of the external factors of the loss of human resources, internal factors and staff factors, Furthermore, the effects of human resource loss on the cost, efficiency, customer resources, staff morale and goodwill of the bank are systematically analyzed. Based on the comprehensive analysis of the staff loss in Qingdao Branch of Bank B, this paper puts forward corresponding countermeasures and suggestions from the aspects of recruitment system and mode, staff career development, compensation system perfection, construction of enterprise culture, etc. It is expected that the present situation of human resource loss in Qingdao Branch of Bank B will be changed, the comprehensive quality of the staff of the bank will be improved, the image of the enterprise will be promoted, and a good operation and maintenance mechanism of human resources management will be constructed.
【学位授予单位】：中国海洋大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F832.33
【参考文献】
相关期刊论文 前3条
1 李世新;;法兰西银行人力资源培训的经验与启示[J];人力资源管理;2008年09期
2 王翠娟;王倩;;对中国商业银行薪酬激励机制的探究——基于人才流失的视角[J];商场现代化;2008年12期
3 魏建中;张晓玲;;不同文化背景的企业人力资源管理模式探析[J];中国市场;2008年31期
本文编号：2169612
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