JZJ连锁药店员工培训体系优化研究

发布时间：2019-01-19 11:57

【摘要】：21世纪的今天,经济全球化不断深入发展,人力资源成为企业经济发展的核心要素和动力源泉。20世纪90年代中期,连锁药店经营模式由广州自国外引入中国,之后得到了迅速的发展,但因我国的零售连锁药店发展起步较晚,经营管理水平较为欠缺,尤其是在人才培训开发方面,缺乏有效的员工培训体系。随着国家相关政策的实施、现代商业环境的改变及电子商务的影响,国内连锁药店的竞争已趋白热化。本文以中国药店直营连锁十强JZJ连锁药店的员工培训体系为研究对象,以现代管理学、人力资源和培训相关理论为指导,综合应用理论与实证相结合的研究方法、调查问卷法、访谈法、文献研究法、统计分析法等方法,通过对该公司现有员工培训体系进行充分地调查研究和分析,总结归纳出JZJ连锁药店员工培训体系中存在的问题,有针对性地对现有员工培训体系进行了优化设计。优化设计后的培训体系基于JZJ公司的人力资源实际情况及连锁药店的特点,注重员工与企业的双赢,理论与实际相结合,具有较强的实操性,它将有助于JZJ连锁药店更有效的开展培训工作,提高员工的综合素质,实现不同层次员工的个人成长,增强企业的竞争能力和组织凝聚力,促进企业的人才培养开发目标和战略目标的实现,同时其员工培训体系存在的问题在行业内具有一定的代表性,也可为行业内企业培训体系优化设计提供参考和借鉴,在实际培训工作中也具有一定的启发与操作意义。
[Abstract]:Today in the 21st century, with the development of economic globalization, human resources become the core factor and power source of the economic development of enterprises. In the mid-1990s, the chain drugstore business model was introduced from Guangzhou to China from abroad. But the development of retail chain drugstores in our country is late, and the level of management is relatively deficient, especially in the development of personnel training, lack of effective staff training system. With the implementation of relevant national policies, the change of modern business environment and the influence of electronic commerce, the competition of domestic chain drugstores has become more and more intense. This paper takes the staff training system of JZJ chain drugstores directly run by Chinese drugstores as the research object, taking modern management, human resources and training related theories as the guidance, synthetically applies the research method of combining theory with empirical research, and investigates the questionnaire method. With the methods of interview, literature research, statistical analysis and so on, through the investigation and analysis of the existing staff training system of the company, the problems in the staff training system of JZJ chain drugstores are summarized. The existing staff training system has been optimized and designed. The training system after optimization design is based on the actual situation of human resources of JZJ Company and the characteristics of chain drugstores, pays attention to the win-win situation between employees and enterprises, combines theory with practice, and has a strong practical nature. It will help JZJ chain drugstores to carry out training work more effectively, improve the comprehensive quality of employees, realize the personal growth of employees at different levels, and enhance the competitiveness and organizational cohesion of enterprises. To promote the realization of the goal of talent training and development and the strategic goal of the enterprise, at the same time, the problems existing in the staff training system are representative in the industry, which can also provide reference and reference for the optimization design of the enterprise training system in the industry. In the actual training work also has certain inspiration and the operation significance.
【学位授予单位】：云南大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：F721;F272.92

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