诚信信贷公司个人贷款管理软件外包项目风险管理研究

发布时间：2019-01-30 14:56

【摘要】：当前,信息化建设迅速发展,企业对信息化建设需求随之增加,但企业往往缺乏信息化专业技术与经验,软件开发过程中,如果利用外包手段,以减少项目成本,从而使重心挪到主要业务中,因此,软件外包必然会越来越受到企业青睐。软件外包的目的是为企业带来潜在的收益,但事实证明,并不是所有软件项目都能在外包中获得成功,外包过程中充满了各种不确定性,企业通过软件项目外包所面临的风险与自己开发相比会有很多不同,然而,很多发包方和承包方又缺乏风险管理意识,因此,各种风险接踵而来,却不能得到很好的控制和管理,给软件外包项目风险升高,导致项目失败率较高。为了保障软件外包项目的成功实施,进行软件外包项目风险管理就是一条必要途径。软件外包项目风险管理可以从发包方和承包方两个角度进行研究,本文将从发包方角度出发,结合诚信信贷公司个人贷款管理软件外包项目的实际情况,对风险管理进行研究探索,从而提升外包项目的成功率。本文首先介绍了论文研究背景、国内外研究现状、研究内容及方法等。其次阐述了了有关软件外包项目的相关理论基础,为后续内容做好铺垫。第三,在诚信信贷公司个人贷款管理软件外包项目风险识别中,介绍了德尔菲法、检查表法、头脑风暴法、态势分析法等常用识别方法的特点,并说明了本文选取德尔菲法的原因。基于此列出风险因素初始清单,阐述了利用德尔菲法对风险因素进行识别的全过程,得出主要的风险因素。第四,在诚信信贷公司个人贷款管理软件外包项目风险评估中,本文结合诚信信贷公司软件外包项目风险特点,对主观分析法、决策树分析法,风险矩阵法等多种风险评估方法进行介绍,总结分析出每种评估方法的优缺点,从而选出更加适用于该项目的层次分析法和模糊数学法进行风险评估。之后从构建风险因素层次着手,分析各项风险权重和发生的概率,得出各项子风险对总风险的影响,获得最终的模糊综合评估结果。最后,本文基于上述研究提出具体的风险应对策略,为该公司有效规避风险,降低损失,更加顺利的完成软件外包工作提供保障。
[Abstract]:At present, with the rapid development of information construction, the enterprise demand for information construction increases, but enterprises often lack of information technology and experience. In the process of software development, if outsourcing means are used to reduce the cost of the project, Therefore, software outsourcing will be more and more favored by enterprises. The purpose of software outsourcing is to bring potential benefits to enterprises, but it turns out that not all software projects can succeed in outsourcing, and the process of outsourcing is full of various uncertainties. The risks faced by enterprises through software project outsourcing will be different from their own development. However, many contractors and contractors lack the awareness of risk management. However, it can not be well controlled and managed, which increases the risk of software outsourcing projects, resulting in a high project failure rate. In order to guarantee the successful implementation of software outsourcing project, risk management of software outsourcing project is a necessary way. The risk management of software outsourcing project can be studied from two angles: the contractor and the contractor. This paper will start from the point of view of the contractor and combine with the actual situation of the personal loan management software outsourcing project of the credit company. Research on risk management to enhance the success rate of outsourcing projects. This paper first introduces the research background, domestic and foreign research status, research content and methods. Secondly, the related theory foundation of software outsourcing project is expounded, which lays the groundwork for the following content. Thirdly, in the risk identification of personal loan management software outsourcing project of credit company, the paper introduces the characteristics of Delphi method, checklist method, brainstorming method, situation analysis method and so on. The reason why the Delphi method is chosen in this paper is explained. Based on the initial list of risk factors, the whole process of identifying risk factors by Delphi method is expounded, and the main risk factors are obtained. Fourth, in the credit company personal loan management software outsourcing project risk assessment, this paper combines the credit company software outsourcing project risk characteristics, subjective analysis, decision tree analysis, Several risk assessment methods, such as risk matrix method, are introduced, and the advantages and disadvantages of each method are summarized and analyzed, and the AHP and fuzzy mathematics methods, which are more suitable for the project, are selected for risk assessment. Then we analyze the weight and probability of each risk factor, and get the influence of each sub-risk on the total risk, and get the final fuzzy comprehensive evaluation result. Finally, based on the above research, this paper puts forward specific risk coping strategies for the company to effectively avoid risk, reduce losses, and more smoothly complete the software outsourcing work to provide protection.
【学位授予单位】：吉林财经大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F832.39;F270.7

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