地铁司乘管理信息系统的设计与实现

发布时间：2019-02-14 20:12

【摘要】：地铁作为城市轨道交通最主要的一部分,由于地铁技术不断创新以及城市发展的迫切需求,使得地铁规划和运营的线路不断增加,行车密度不断提高,因此地铁运营管理将变得越来越困难和复杂。司乘管理是指司机乘务信息的管理,包括司机乘务计划编制与下发、司机个人信息管理、司机出退勤管理、值乘信息统计等内容。司乘管理作为地铁运营管理中的一个重要部分,管理水平的高低将直接影响地铁正线的行车效率和安全以及企业的经济效益等。目前,地铁司乘管理基本采用人工方式,导致费时、费力、易出错等问题,因此,构建司乘管理信息化系统对于地铁运营管理具有重要作用,也将是未来地铁运营管理发展的必然趋势。本文从实际作业出发,对司机乘务作业信息化、系统化、智能化的管理进行分析研究。首先,分析相关领域司乘管理的国内外研究现状,论述了地铁司乘管理的作业概况,分析了目前主要存在的问题,并阐述了乘务计划编制的基本原理；其次,从系统角度出发,根据司乘管理相关信息分析了系统的需求,从功能、结构、数据库等方面对系统进行设计；之后,对司乘管理主要内容之一的乘务排班计划优化问题进行了研究分析,综合考虑了时间、地点、任务覆盖等约束条件,构建了以使用的司机数量最小和司机作业效率最高为目标的乘务排班多目标优化数学模型,然后基于“生成和选择”的思想,设计了树枚举和贪心算法相结合的方法对模型进行求解,通过算例分析,该算法能够较快、较好的编制出排班计划；最后采用C#开发语言开发了地铁司乘管理信息系统,系统能够实现“一键式”编制乘务排班计划、乘务计划自动生成、微信下发乘务派班通知、司机铭牌管理、司机出退勤和请销假手续办理、乘务工具管理、乘务信息自动统计以及基础信息的管理等功能。通过地铁司乘管理作业人员的测试,系统能够很好的满足现场司乘管理日常作业的需求,并且能够节省人力和物力,大大提高了司乘管理作业的工作效率,达到信息化、智能化管理的目的。
[Abstract]:Subway as the most important part of urban rail transit, due to the continuous innovation of subway technology and the urgent needs of urban development, subway planning and operation lines are increasing, driving density is increasing. Therefore, subway operation and management will become more and more difficult and complex. Steward management refers to the management of driver crew information, including driver crew planning and distribution, driver personal information management, driver exit management, value travel information statistics, and so on. As an important part of subway operation management, the level of management will directly affect the efficiency and safety of the subway main line, as well as the economic benefits of the enterprise. At present, the subway ride management basically adopts the manual method, which leads to time-consuming, laborious, error-prone and so on. Therefore, it is very important to construct the information system of the subway ride management for the subway operation management. Will also be the future subway operation and management development of the inevitable trend. This paper analyzes the information, systematization and intelligent management of the driver's crew operation from the point of view of actual operation. First of all, it analyzes the domestic and foreign research status of the related fields, discusses the general situation of subway ride management, analyzes the main problems, and expounds the basic principles of the crew planning; Secondly, from the point of view of system, according to the related information of multiplication management, the requirements of the system are analyzed, and the system is designed from the aspects of function, structure, database and so on. After that, the optimization problem of crew scheduling, which is one of the main contents of division management, is studied and analyzed. The constraints such as time, place and task coverage are considered comprehensively. The mathematical model of multi-objective optimization of crew scheduling with the goal of minimum number of drivers used and the highest efficiency of driver operation is constructed, and then based on the idea of "generation and selection", The method of combining tree enumeration and greedy algorithm is designed to solve the model. Through the example analysis, the algorithm can work out the scheduling plan quickly and better. Finally, using C # development language, the management information system of subway passenger service is developed. The system can realize "one-click" programming of crew scheduling, automatic generation of crew plan, dispatch notice of crew dispatch by WeChat, management of driver's nameplate, etc. The function of the driver to withdraw from duty and ask for leave, the management of the crew tools, the automatic statistics of the crew information and the management of the basic information, etc. The system can meet the needs of the daily operation of the on-site management well, and can save manpower and material resources, greatly improve the efficiency of the management, and achieve information, through the test of the subway passenger management staff, the system can meet the needs of the daily operation of the on-site passenger management well, and it can save manpower and material resources. The purpose of intelligent management.
【学位授予单位】：西南交通大学
【学位级别】：硕士
【学位授予年份】：2016
【分类号】：U29-39

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