西安市出租汽车行业管理问题研究

发布时间：2018-01-16 17:08

本文关键词：西安市出租汽车行业管理问题研究　出处：《长安大学》2014年硕士论文　论文类型：学位论文

【摘要】：出租汽车是城市交通系统中不可缺少的组成部分，它能为出行者提供快捷、灵活的直达运输服务，有效弥补了大容量公共交通的不足，正因为如此，它也是一个城市流动的风景线和城市的名片。近年来，随着西安城市规模的不断扩大，城市人口数量的增多，西安市出租汽车客运行业也相应地得到了迅速发展和壮大，其在保障城市居民出行方面发挥了重要的作用。但与此同时，，西安市出租汽车行业在发展中也累积了许多问题，如乘客打车难、“黑车”频显、管理部门监管不到位等引起出租汽车公司、驾驶员、乘客不满，激化了出租汽车行业矛盾，阻碍了出租行业正常有序的发展和社会的和谐稳定。为此，本文就如何搞好西安出租车客运行业的管理工作这一问题进行了研究。本文首先阐述了出租汽车行业管理的基本概念及相关理论，接着对西安市出租汽车行业发展的历程和管理变革进行梳理，对西安市出租汽车行发展现状进行了调查和分析，归纳和总结了西安市出租汽车行业存在的主要问题，并分析了产生问题的原因，在借鉴国内外一些城市出租汽车行业管理经验的基础上，提出了改善西安市出租汽车行业管理问题的对策和措施。
[Abstract]:Taxi is an indispensable part of the urban transportation system, it can provide fast and flexible direct transportation services for travelers, effectively make up for the shortage of mass public transport, which is precisely because of this. It is also a city flowing landscape and city business card. In recent years, with the continuous expansion of the size of the city in Xi'an, the number of urban population has increased. Xi'an taxi passenger transport industry has also been developed and expanded rapidly, which plays an important role in ensuring the travel of urban residents. But at the same time. Xi'an taxi industry has accumulated a lot of problems in the development, such as difficult passenger taxi, "black car" frequency, management departments are not in place to supervise taxi companies, drivers, passengers dissatisfaction. It intensifies the contradiction of taxi industry, hinders the normal and orderly development of taxi industry and social harmony and stability. Therefore, this paper makes a study on how to do a good job in the management of Xi'an taxi passenger transport industry. This paper first describes the basic concepts of taxi industry management and related theories, then the Xi'an taxi industry development process and management reform are combed. This paper makes an investigation and analysis on the present situation of taxi industry in Xi'an, summarizes the main problems existing in taxi industry in Xi'an, and analyzes the reasons for the problems. Based on the management experience of taxi industry in some cities at home and abroad, the countermeasures and measures to improve the management of taxi industry in Xi'an are put forward.
【学位授予单位】：长安大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F572.88

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