组织支持感与空管安全管理绩效的关联性研究
发布时间：2018-09-13 10:55
【摘要】：组织支持感(Perceived Organizational Support, POS)是指员工对于组织重视自己的贡献和关注其幸福感的全面看法,它反映的是组织为组织成员提供的物质和精神支持。空中交通安全管制工作具有高风险和高压力性,考察空管安全管理的工作成果主要是通过空管的安全管理绩效水平来反映,空管的安全管理绩效是指在一段时期内,发生风险事件、事故损失情况与空管安全管理系统整体运行状况的综合考评。管制员群体承担了重要的安全责任,他们的安全行为直接影响着空管的安全管理绩效。组织支持感可以直接影响管制员群体的心理状态和工作状态,从而影响他们的安全行为,对空管的安全管理绩效产生影响。本文分析了组织支持感对空管安全管理绩效产生作用的表现、过程和形态,并在实证的基础上探讨管制员的组织支持感与空管安全管理绩效的关联性,最终提出面向空管安全管理绩效的组织支持感管理策略。 本文的主要研究内容包括：首先探讨了论文的研究目的与意义,以及国内外专家学者对组织支持感和安全管理绩效的研究现状和研究的技术路线图；通过对组织支持感及空管安全管理绩效的概念界定,以及因果变量分析,提出了了组织支持感对空管安全管理绩效产生影响的作用机理；在组织支持感与空管安全管理绩效相互影响关系的概念模型基础上,进行了实证分析,通过问卷的调查与统计,对目前空管机构的组织支持感和安全绩效管理现状进行调查,根据量表统计结果通过结构方程模型对假设进行验证；最后,提出以提高空管安全管理绩效为目标的组织支持感建设策略。 本文主要的研究成果是：(1)较为系统地总结了组织支持感和空管安全管理绩效各自相应的因果变量；(2)构建了组织支持感与空管安全管理绩效关联性的概念模型；(3)通过问卷调查和结构方程的实证研究方法,得出了对组织支持感与空管安全管理绩效关联性的假设检验结果；(4)分析组织支持感对空管安全管理绩效产生影响的作用机理,并提出了面向空管安全管理绩效的组织支持感建设策略。
[Abstract]:The sense of organizational support (Perceived Organizational Support, POS) refers to the staff's overall view that the organization attaches importance to its contribution and its happiness, and it reflects the material and spiritual support provided by the organization to the members of the organization. The work of air traffic safety control is of high risk and high pressure. The results of safety management of air traffic control are mainly reflected by the performance level of safety management of air traffic control, which refers to the performance of safety management of air traffic control in a certain period of time. Comprehensive evaluation of risk events, accident losses and the overall operation of ATC safety management system. Controllers take the important responsibility of safety, their safety behavior directly affects the safety management performance of air traffic control. The sense of organizational support can directly affect the psychological state and working state of the air traffic controllers, thus affect their safety behavior and affect the safety management performance of air traffic control. This paper analyzes the performance, process and form of the effect of organizational support on the safety management performance of air traffic control, and discusses the correlation between the organizational support of controllers and the safety management performance of air traffic control on the basis of empirical analysis. Finally, an organizational support management strategy for the performance of ATC safety management is proposed. The main research contents of this paper are as follows: firstly, the purpose and significance of the thesis are discussed, and the current situation and technical roadmap of the research on organizational support and safety management performance are also discussed. By defining the concept of organizational support and safety management performance of air traffic control, and analyzing the causal variables, the paper puts forward the mechanism of the influence of organizational support on the safety management performance of air traffic control. On the basis of the conceptual model of the relationship between organizational support and safety management performance of ATC, the empirical analysis is carried out, and the current situation of organizational support and safety performance management of ATC is investigated by questionnaire survey and statistics. According to the statistical results of the scale, the hypothesis is verified by the structural equation model. Finally, an organizational support construction strategy aiming at improving the safety management performance of air traffic control is proposed. The main research results of this paper are as follows: (1) systematically summarizing the causal variables of organizational support and air traffic control safety management performance; (2) constructing a conceptual model of the correlation between organizational support sense and air traffic management performance. (3) through questionnaire survey and empirical research method of structural equation, the hypothesis test results of the correlation between organizational support and safety management performance of air traffic control are obtained. (4) the mechanism of influence of organizational support on safety management performance of air traffic control is analyzed. And put forward the construction strategy of organizational sense of support for the performance of ATC safety management.
【学位授予单位】：武汉理工大学
【学位级别】：硕士
【学位授予年份】：2012
【分类号】：V328;F562;F224
本文编号：2240975
[Abstract]:The sense of organizational support (Perceived Organizational Support, POS) refers to the staff's overall view that the organization attaches importance to its contribution and its happiness, and it reflects the material and spiritual support provided by the organization to the members of the organization. The work of air traffic safety control is of high risk and high pressure. The results of safety management of air traffic control are mainly reflected by the performance level of safety management of air traffic control, which refers to the performance of safety management of air traffic control in a certain period of time. Comprehensive evaluation of risk events, accident losses and the overall operation of ATC safety management system. Controllers take the important responsibility of safety, their safety behavior directly affects the safety management performance of air traffic control. The sense of organizational support can directly affect the psychological state and working state of the air traffic controllers, thus affect their safety behavior and affect the safety management performance of air traffic control. This paper analyzes the performance, process and form of the effect of organizational support on the safety management performance of air traffic control, and discusses the correlation between the organizational support of controllers and the safety management performance of air traffic control on the basis of empirical analysis. Finally, an organizational support management strategy for the performance of ATC safety management is proposed. The main research contents of this paper are as follows: firstly, the purpose and significance of the thesis are discussed, and the current situation and technical roadmap of the research on organizational support and safety management performance are also discussed. By defining the concept of organizational support and safety management performance of air traffic control, and analyzing the causal variables, the paper puts forward the mechanism of the influence of organizational support on the safety management performance of air traffic control. On the basis of the conceptual model of the relationship between organizational support and safety management performance of ATC, the empirical analysis is carried out, and the current situation of organizational support and safety performance management of ATC is investigated by questionnaire survey and statistics. According to the statistical results of the scale, the hypothesis is verified by the structural equation model. Finally, an organizational support construction strategy aiming at improving the safety management performance of air traffic control is proposed. The main research results of this paper are as follows: (1) systematically summarizing the causal variables of organizational support and air traffic control safety management performance; (2) constructing a conceptual model of the correlation between organizational support sense and air traffic management performance. (3) through questionnaire survey and empirical research method of structural equation, the hypothesis test results of the correlation between organizational support and safety management performance of air traffic control are obtained. (4) the mechanism of influence of organizational support on safety management performance of air traffic control is analyzed. And put forward the construction strategy of organizational sense of support for the performance of ATC safety management.
【学位授予单位】：武汉理工大学
【学位级别】：硕士
【学位授予年份】：2012
【分类号】：V328;F562;F224
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