基于平衡计分卡的Q公司绩效管理研究

发布时间：2018-05-03 14:11

本文选题：绩效管理 + 平衡计分卡　；参考：《华南理工大学》2014年硕士论文

【摘要】：在千变万化的市场环境中，随着企业间竞争的加剧，一个企业管理的成功，取决于产品的成本、质量、创新以及更新速度在同行业中是否具有优势。因此，通过改善企业整体绩效来提高这些方面的竞争力的绩效管理活动，，在企业中的所占比重日益加深。在新的时代及竞争环境下，由于原有的绩效管理滞后于企业的发展，企业需要通过运用一种新的绩效管理模式来提高企业的竞争力，而平衡计分卡是一种很好的绩效考核方法，它包含财务、顾客、内部经营流程、学习与成长四个维度。它将企业的目标和战略分解到这四个维度具体的战略目标和评估指标中，与传统的绩效评价方法相比，它的理念更先进、更科学、全面和客观。因此，对基于平衡计分卡下的企业绩效管理进行研究，具有很好的时代意义和现实意义。本文首先分析了关于平衡计分卡在国内外的发展应用及研究状况，并详细介绍了平衡计分卡和绩效管理相关的理论基础，分析了运用平衡计分卡的优势和缺陷。在对相关理论有了深入的理解后，重点分析了平衡计分卡在企业绩效管理系统中的应用，其中详细介绍了平衡计分卡绩效管理系统的构建，对企业引进平衡计分卡时有一定的参考和指导意义。最后，论文以一家具体的公司为例，形象地展示了平衡计分卡在企业应用的具体实施过程，为今后其他企业引入平衡计分卡提供一个正面积极的示范和指导。
[Abstract]:In the ever-changing market environment, with the aggravation of competition among enterprises, the success of an enterprise management depends on whether the cost, quality, innovation and renewal speed of the products have advantages in the same industry. Therefore, the performance management activities, which improve the overall performance of enterprises to improve the competitiveness of these aspects, account for a deeper proportion in the enterprises. In the new era and competitive environment, since the original performance management lags behind the development of enterprises, enterprises need to use a new performance management model to improve the competitiveness of enterprises, and balanced scorecard is a good performance evaluation method. It includes four dimensions: finance, customer, internal business process, learning and growth. It decomposes the objectives and strategies of enterprises into the specific strategic objectives and evaluation indicators of these four dimensions. Compared with the traditional performance evaluation methods, its concept is more advanced, scientific, comprehensive and objective. Therefore, the research on enterprise performance management based on balanced scorecard has a good significance of the times and reality. This paper first analyzes the development, application and research status of balanced scorecard at home and abroad, and introduces the theoretical basis of balanced scorecard and performance management in detail, and analyzes the advantages and disadvantages of using balanced scorecard. After a deep understanding of relevant theories, the application of balanced scorecard in enterprise performance management system is analyzed, and the construction of balanced scorecard performance management system is introduced in detail. For the introduction of balanced scorecard enterprises have a certain reference and guidance. Finally, taking a specific company as an example, the paper vividly demonstrates the implementation process of balanced scorecard in enterprises, and provides a positive demonstration and guidance for other enterprises to introduce balanced scorecard in the future.
【学位授予单位】：华南理工大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F426.82;F406.7

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