基于业务流程成本分析的仓储作业资源配置研究

发布时间：2018-05-06 14:00

本文选题：仓储业务 + 资源配置　；参考：《大连理工大学》2013年硕士论文

【摘要】：汽车产业的快速发展,对汽车零配件仓储物流服务能力提出了更高的要求。提高物流运作效率,优化作业资源配置,成为仓储企业控制物流成本的关键问题。本文围绕仓储作业资源配置问题,从企业实际出发,通过仓储业务流程分析与建模,深入探讨流程、作业与资源之间的定性及定量关系,对影响仓储作业资源配置的关键参数进行求解,进而构建资源配置模型及资源作业效率优化模型,最终达到合理配置作业资源、提升物流运作效率并节约仓储作业成本的目的。解决企业实际问题的同时,为研究作业资源配置问题提供了新思路。通过对汽车零配件仓储企业业务的调研,发现业务流程直接影响仓储作业资源配置。因此,本文对业务流程自身特点进行深度挖掘,采用流程分级的办法研究业务流程不同层级作业之间、同级作业之间的联系,并借助IDEFO流程建模方法进一步明确流程、作业及资源之间的关系。在此基础上,构建业务流程二维表数据模型,应用ABC法对仓储作业成本进行定性分析,并构建定量模型求解资源作业效率、资源成本及标准化的作业任务量等关键参数。最终,构建仓储作业资源配置线性规划模型及逆优化模型,优化资源数量的同时,对资源作业效率进行优化,并给出了逆优化模型在企业实际运营中基于现有资源进行优化配置的两种典型应用。实例分析结果验证了模型的有效性和实用性,解决了企业实践中的现实问题。综合以上研究,本文对仓储业务流程的深入讨论,对作业成本的定性、定量研究结果及对资源作业效率的优化,有助于企业设计更加合理、符合实际需要的资源配置方案,具有一定的理论借鉴意义和较好的实际应用价值。
[Abstract]:With the rapid development of automobile industry, higher requirements are put forward for the service ability of automobile spare parts storage and logistics. To improve the efficiency of logistics operation and optimize the allocation of operational resources are the key issues for warehouse enterprises to control logistics costs. This paper focuses on the problem of resource allocation of warehousing operations, starting from the actual situation of enterprises, through the analysis and modeling of warehousing business processes, deeply discusses the qualitative and quantitative relationship between processes, activities and resources. The key parameters affecting the allocation of storage resources are solved, and then the resource allocation model and the resource operation efficiency optimization model are constructed to achieve the purpose of reasonably allocating the operational resources, improving the efficiency of logistics operation and saving the cost of warehouse activities. At the same time, it provides a new way to study the problem of job resource allocation. Through the investigation of automobile spare parts storage business, it is found that business process directly affects storage resource allocation. Therefore, this paper carries on the deep mining to the business process itself characteristic, uses the process classification method to study the business process between different levels of jobs, the relationship between the same level of jobs, and with the help of IDEFO process modeling method to further clarify the process, The relationship between operations and resources. On this basis, the two-dimensional data model of business process is constructed, and the qualitative analysis of warehouse activity cost is carried out by using ABC method, and a quantitative model is constructed to solve the key parameters, such as resource efficiency, resource cost and standardized task volume. Finally, a linear programming model and an inverse optimization model are constructed to optimize the resource efficiency while optimizing the quantity of resources. Two typical applications of inverse optimization model based on existing resources are given. The results of example analysis verify the validity and practicability of the model and solve the practical problems in enterprise practice. Synthesizing the above research, this paper discusses the warehouse business process deeply, the qualitative and quantitative research results of the activity cost and the optimization of the resource operation efficiency, which is helpful for the enterprise to design more reasonable and meet the actual needs of the resource allocation scheme. It has certain theoretical reference significance and better practical application value.
【学位授予单位】：大连理工大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：F253.7

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