旅游目的地旅游公共服务体系建设研究

发布时间：2018-02-26 18:32

本文关键词： 旅游目的地旅游公共服务秦皇岛市　出处：《燕山大学》2012年硕士论文　论文类型：学位论文

【摘要】：随着我国经济的快速发展，旅游活动日益呈现大众化、散客化、常态化的趋势，人们对旅游目的地的旅游公共服务的需求不断提升，强化旅游公共服务职能已成为提高旅游产业效率最重要的手段。旅游目的地旅游公共服务建设是建设服务型政府的必然要求，是我国建设旅游强国的必然选择，目的地旅游公共服务建设研究不仅对增强旅游目的地竞争力和影响力具有积极作用，也对旅游公共服务科学建设具有重要的意义。然而，当前我国旅游目的地旅游公共服务建设存在认识偏差，供给数量不足，结构不够合理，服务体系不完善，，保障和评价体系不健全等问题，严重制约了我国旅游业的发展进程。本文从旅游目的地视角出发，通过对旅游公共服务体系的分析，探讨提升目的地旅游公共服务的具体措施，旨在促进和提高旅游目的地旅游公共服务水平。首先，论文阐述了研究的背景、意义、研究综述、内容和方法；然后界定了旅游公共服务的相关概念，阐述了旅游公共服务的相关理论，为旅游公共服务建设研究提供了理论支撑。其次，论文首先阐述了我国当前旅游公共服务建设发展状况，然后对旅游公共服务体系的供给和运行模式进行分析，最后指出了旅游目的地公共服务体系建设中存在的主要问题。再次，论文首先分析了旅游目的地旅游公共服务体系构建的影响因素，然后提出了旅游目的地旅游公共服务体系构建的原则，最后对旅游目的地旅游公共服务体系的内容进行详细的论述，指出旅游公共服务体系因包含信息、交通、安全、管理和环境5大方面。论文在总结国内外旅游公共服务建设经验的基础上，提出了旅游目的地旅游公共服务建设的思路和对策。最后，论文进行了个案研究，通过对秦皇岛旅游公共服务建设的问卷调查和现状分析，指出了秦皇岛旅游公共服务建设成绩和存在的问题，从政府职能、投入支持、旅游公共服务体系建设和旅游公共服务系统建设等方面提出了相应的对策。
[Abstract]:With the rapid development of our country's economy, tourism activities are becoming more popular, individualized and regular, and the demand for tourism public services of tourism destinations is increasing. Strengthening the function of tourism public service has become the most important means to improve the efficiency of tourism industry. The research on the construction of tourism public service not only plays a positive role in enhancing the competitiveness and influence of tourism destination, but also plays an important role in the scientific construction of tourism public service. At present, there are some problems in the construction of tourism public service of tourism destination in China, such as understanding deviation, insufficient quantity of supply, unreasonable structure, imperfect service system, imperfect guarantee and evaluation system, etc. This paper, from the perspective of tourism destination, analyzes the tourism public service system, and discusses the specific measures to promote the destination tourism public service. To promote and improve tourism destination tourism public service level. First of all, the paper describes the background, significance, research review, content and methods of the study, and then defines the related concepts of tourism public service, expounds the related theory of tourism public service. It provides theoretical support for the study of tourism public service construction. Secondly, the paper first expounds the current situation of tourism public service construction in China, and then analyzes the supply and operation mode of tourism public service system. Finally, the paper points out the main problems in the construction of tourism destination public service system. Thirdly, the paper first analyzes the factors influencing the construction of tourism public service system of tourism destination, and then puts forward the principles of the construction of tourism public service system of tourism destination. Finally, the content of tourism public service system of tourism destination is discussed in detail, and it is pointed out that tourism public service system contains information, traffic and security. On the basis of summing up the experience of tourism public service construction at home and abroad, the paper puts forward the ideas and countermeasures of tourism public service construction in tourism destination. Finally, the paper carries on the case study, through the questionnaire survey and the present situation analysis to the Qinhuangdao tourism public service construction, points out the Qinhuangdao tourism public service construction achievement and the existence question, from the government function, inputs the support, The construction of tourism public service system and tourism public service system are put forward.
【学位授予单位】：燕山大学
【学位级别】：硕士
【学位授予年份】：2012
【分类号】：F592.7

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