W市招商引资项目审批流程优化研究

发布时间：2018-10-25 15:32

【摘要】：行政审批工作是当前时期党和政府工作的重点,近几年来中央对行政审批体制改革高度重视。尤其是在经济快速发展的新时代背景下,再加上三期叠加的作用,W市加大了招商引资的力度,行政审批流程精简优化问题已成为W市的重点工作。但是我国目前企业签约的过程复杂、严重影响了签约的效率,导致项目迟迟难以开工,企业满意度很低。因此,如何优化W市招商引资项目审批流程成为当下急需解决的重要问题。全国各地针对审批流程优化也已经有了一些积极探索,应当对其经验加以总结和延伸推广,这些是本文选题的出发点。论文运用项目管理及流程管理相关理论,对W市招商引资项目审批流程进行优化研究。首先,本文回顾了国内外业务流程相关文献和理论基础。然后,结合W市的实例,从业务流程优化这一崭新视角,通过访谈及问卷调查的方法深入研究分析了W市项目审批流程过程中存在的问题,归纳起来主要有:审批流程中介组织缺乏有效规范;审批部门争权避责;审批流程环节多;审批项目递交材料多工作量大;审批周期长;审批工作人员服务意识差;招商企业抱怨多。其次,针对审批流程现存的典型问题进行原因分析,总结出主要原因有:审批部门之间的利益诉求冲突、权力配置不均衡、缺乏有机衔接、审批流程不合理等。接着,本文作者在现有审批流程基础上,结合业务流程优化的方法,探索出具体的优化方案:对流程重排设计,实现流程组织结构设计扁平化改革,在原来的串联式审批制度的基础上,采用杠杆瞄准法对审批方式进行了优化和更新,发明了并联式审批方式,借鉴沈阳、广州经验,逐渐开展互联网+时代的服务型审批。最后,提出了优化方案的实施的原则、难点及建议,以确保上述优化方法发挥作用。本文提出的招商项目审批流程的优化方案及实施建议,不仅对W市的审批工作具有指导意义,对其他地区的行政审批制度的进一步发展也具有着重要的促进作用。
[Abstract]:The work of administrative examination and approval is the focus of the party and government work in the current period. In recent years, the central government has attached great importance to the reform of the administrative examination and approval system. Especially under the background of the rapid development of economy and the effect of the superposition of three phases, W city has increased the intensity of attracting investment, and the streamlining and optimization of administrative examination and approval process has become the key work of W city. However, the process of signing a contract in our country is very complicated, which seriously affects the efficiency of the contract, resulting in the project being difficult to start, and the enterprise satisfaction is very low. Therefore, how to optimize the approval process of investment attracting projects in W City has become an important problem that needs to be solved. There have been some positive explorations for the optimization of the approval process all over the country, which should be summarized and extended. These are the starting points of this paper. Based on the theory of project management and process management, this paper optimizes the approval process of investment attracting projects in W city. First of all, this paper reviews the domestic and foreign business process related literature and theoretical basis. Then, combining with the example of W city, from the perspective of business process optimization, through the method of interview and questionnaire, this paper deeply studies and analyzes the problems existing in the process of project approval in W city. To sum up, there are: the lack of effective standards for the intermediary organizations of the approval process; the examination and approval departments scramble for power and avoid the responsibility; the examination and approval process has many links; the large workload of submitting materials for the examination and approval projects; the long examination and approval period; the poor service awareness of the examination and approval staff; The business enterprise complains a lot. Secondly, according to the analysis of the existing typical problems in the examination and approval process, the main reasons are as follows: the conflict of interest demands between the examination and approval departments, the imbalance of power allocation, the lack of organic connection, the unreasonable approval process and so on. Then, on the basis of the existing approval process, combined with the method of business process optimization, the author explores the specific optimization scheme: rearranging the process design, realizing the flattening reform of the process organization structure design. On the basis of the original series examination and approval system, the method of leverage aiming was adopted to optimize and renew the examination and approval method, and the parallel examination and approval method was invented. The service type examination and approval in the Internet era was gradually carried out with the experience of Shenyang and Guangzhou. Finally, the principles, difficulties and suggestions for the implementation of the optimization scheme are put forward to ensure that the above optimization methods play a role. The optimization scheme and implementation suggestions of the approval process of the investment promotion project put forward in this paper are not only of guiding significance to the examination and approval work in W city, but also play an important role in promoting the further development of the administrative examination and approval system in other regions.
【学位授予单位】：西安理工大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F127

【参考文献】