服务型制造企业综合平台发展成熟度研究

发布时间：2018-12-26 11:42

【摘要】：制造业是实体经济的主体,是国民经济的支柱,是人民幸福安康的物质基础,也是今后我国经济“创新驱动、转型升级”的主战场。当前全球经济正在向服务型经济转变,制造企业的经营管理、生产模式等都在发生改变,由单纯提供产品向提供系统服务转变,制造业服务不断增加。在互联网技术快速发展的背景下,互联网技术与各个行业相结合,实现了平台化转型。平台的发展具有动态性,平台能力不同决定了平台处于哪个发展阶段,平台推广和持续发展存在问题。尽管学术界研究成熟度模型基本趋于成熟,但是服务型制造企业综合平台成熟度的研究尚处于起步阶段。因此,目前企业平台发展能力、发展阶段以及如何持续发展还需要进行深入研究。本文以我国服务型制造企业为研究对象,对国内外的相关文献和理论进行分析,基于成熟度理论,运用变权层次分析法对服务型制造企业综合平台发展成熟度进行研究。首先,本文在对国内外现有服务型制造企业平台采样分析和对比研究的基础上,确定了服务型制造企业综合平台的发展定位;其次,本文通过文献梳理归纳出成熟度评价指标体系,构建综合平台的成熟度阶段,采用变权层次分析法对综合平台成熟度进行评价。然后,运用海尔综合平台的案例验证成熟度评价模型。最后,基于综合平台发展系统的难度自增殖特性,利用旋进原则及旋进方法探索了综合平台发展策略,分析了综合平台旋进策略的选择时机以及综合平台能力提升的多螺旋式旋进对策。本文提出的服务型制造企业综合平台成熟度模型为企业综合平台发展评价提供了方法,也为企业综合平台能力的提高提出对应发展对策,同时也为其他行业企业综合平台发展成熟度提供一定的借鉴。
[Abstract]:The manufacturing industry is the main body of the real economy, the pillar of the national economy, the material foundation of the people's well-being and well-being, and the main battlefield of the "innovation drive, transformation and upgrading" of our country's economy in the future. At present, the global economy is changing to the service-oriented economy, the management of manufacturing enterprises and the mode of production are all changing, from simply providing products to providing system services, manufacturing services continue to increase. Under the background of rapid development of Internet technology, Internet technology is combined with various industries to realize platform transformation. The development of the platform is dynamic, and the ability of the platform determines which stage the platform is in. There are some problems in the promotion and sustainable development of the platform. Although the academic research maturity model tends to mature basically, the research of the service manufacturing enterprise integrated platform maturity is still in its infancy. Therefore, at present, the enterprise platform development ability, development stage and how to continue to develop still need to carry on the thorough research. Based on the maturity theory and the variable weight Analytic hierarchy process (WAHP), this paper studies the development maturity of the service manufacturing enterprises' comprehensive platform based on the analysis of the domestic and foreign literature and theories on the service-oriented manufacturing enterprises in China. Firstly, on the basis of sampling analysis and comparative study on the existing service manufacturing enterprise platform at home and abroad, this paper determines the development orientation of the service manufacturing enterprise integrated platform. Secondly, this paper summarizes the maturity evaluation index system by combing the literature, constructs the maturity stage of the integrated platform, and evaluates the maturity of the integrated platform by using the variable weight Analytic hierarchy process (WAHP). Then, using Haier comprehensive platform case verification maturity evaluation model. Finally, based on the difficulty self-proliferation characteristics of the integrated platform development system, the development strategy of the integrated platform is explored by using the precession principle and the precession method. This paper analyzes the timing of the integrated platform spinning strategy and the multi-helical spiral advance strategy for the comprehensive platform capability enhancement. The comprehensive platform maturity model proposed in this paper not only provides a method for evaluating the development of enterprise integrated platform, but also provides corresponding development countermeasures for improving the capability of enterprise integrated platform. At the same time for other industries and enterprises comprehensive platform development maturity to provide certain reference.
【学位授予单位】：西安理工大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F426.6

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