云计算视角下企业协同知识管理研究

发布时间：2018-07-31 11:34

【摘要】：知识经济时代的到来使得知识成为企业核心竞争力必不可少的组成部分。知识正逐步成为社会经济运行的决定性生产要素。在当前及未来的环境条件下，企业管理，尤其是高科技企业管理，在本质上就是知识管理。知识存在于企业的各个分系统和子系统中，使得企业的知识体系变得异常复杂。目前企业的知识管理仍然存在一些问题，如知识资源部门化、知识不能高度共享、隐性知识不能有效转化、体制性障碍约束知识重用度和传统组织机构形式不利于实施知识管理。作为网络资源的共享新兴模式的云计算能够有效地辅助解决这些问题。与传统技术相比，云计算能够更好的存储和处理非结构化的知识数据。云计算能够为知识资源的管理提供一个良好的管理平台，，降低知识管理者的工作复杂度，提高知识管理的效率，更大程度的实现知识共享，并实现协同知识管理。论文对企业协同知识流进行了分析，建立了知识智能推送模型；通过对企业协同知识流的分析，从知识源、协同知识管理交互云平台、企业云知识库和企业的业务流程这四个部分给出了协同知识管理的逻辑框架，并从支撑层、业务层、表示层、分析层和应用层这几个方面对协同知识管理的逻辑框架进行了分层描述；提出一种基于知识流的FHG科技公司的协同知识管理系统的总体框架。相对于其他企业协同知识管理研究，论文有以下两个创新点：（1）构建了基于知识流的协同知识管理云框架，并分层描述了该框架；（2）构建了FHG科技公司基于知识流的协同知识管理系统总体框架。
[Abstract]:With the coming of knowledge economy, knowledge becomes an indispensable part of the core competence of enterprises. Knowledge is gradually becoming the decisive factor of social economic operation. In the present and future environment, enterprise management, especially high-tech enterprise management, is essentially knowledge management. Knowledge exists in every subsystem and subsystem of enterprise, which makes the knowledge system of enterprise become very complex. At present, there are still some problems in the knowledge management of enterprises, such as the division of knowledge resources, the inability to share knowledge highly, and the inability to transform tacit knowledge effectively. Institutional barriers constrain the degree of knowledge reuse and traditional organizational forms are not conducive to the implementation of knowledge management. Cloud computing, as a new model of network resource sharing, can effectively help solve these problems. Compared with traditional technology, cloud computing can better store and process unstructured knowledge data. Cloud computing can provide a good management platform for the management of knowledge resources, reduce the work complexity of knowledge managers, improve the efficiency of knowledge management, achieve greater knowledge sharing, and achieve collaborative knowledge management. This paper analyzes the enterprise collaborative knowledge flow, establishes the knowledge intelligence push model, through the enterprise collaborative knowledge flow analysis, from the knowledge source, collaborative knowledge management interaction cloud platform, The four parts of enterprise cloud knowledge base and enterprise business process give the logical framework of collaborative knowledge management, and from the support layer, business layer, presentation layer, The logical framework of collaborative knowledge management is described hierarchically in analysis layer and application layer, and a general framework of collaborative knowledge management system of FHG technology company based on knowledge flow is proposed. Compared with other enterprise collaborative knowledge management research, this paper has the following two innovations: (1) A knowledge flow-based collaborative knowledge management cloud framework is constructed, and the framework is described hierarchically; (2) the framework of collaborative knowledge management system based on knowledge flow in FHG Technology Company is constructed.
【学位授予单位】：武汉纺织大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：TP3;F272

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