APP软件使用质量属性度量方法研究与实现

发布时间：2018-01-30 21:22

本文关键词： 使用质量 APP软件用户评论 ISO/IEC25010　出处：《昆明理工大学》2017年硕士论文　论文类型：学位论文

【摘要】：随着科技的进步,互联网的发展给人们带来了许多便利。移动智能手机的开发更使人们的生活趋于便捷化,随之而来的是APP软件的广泛应用。根据人们各行各业的需要,不同类别的APP软件已经被批量开发出来,这些APP软件已经被应用到人们的实际生活当中。然而,APP软件的应用在给人们带来便利的同时,也带来了许多潜在的危害,例如许多APP软件会读取用户的个人信息,导致用户个人信息的泄露等。由于目前APP软件的开发没有统一的流程,并且市场上对APP软件质量的监控没有严格的标准。因此,对APP软件质量的研究成为当今时代的重要课题。在2011年3月发布的ISO/IEC 25010质量标准中,对传统软件的内部质量和外部质量进行了详细的定义,其中把内部质量分为五个一级指标,分别是满意度,效率,有效性,上下文,风险规避和9个二级指标。目前已有的软件质量模型都是针对传统软件的,由于APP软件是一个新兴的产物,并对人们的生活影响至关重要,因此需要我们研究ISO/IEC 25010标准中新增的软件质量评价指标是否也适用于APP软件,APP软件是否存在特有的质量属性。本文基于ISO/IEC 25010中传统软件使用质量模型,构建了一个针对于APP软件的使用质量模型,并使用此模型对常见的APP软件进行使用质量属性的划分。本文工作主要包括以下内容:1)从使用质量属性的角度出发,对常见的APP软件进行归类,得到了 13类常见的APP软件;同时通过网页爬虫的方式得到常见APP软件的用户评论信息,再对用户评论进行人工标注,最后得到基于用户评论的APP软件使用质量特点。2)基于ISO/IEC 25010的软件使用质量特性、APP软件和传统软件之间的区别,在ISO/IEC25010软件质量模型的基础上并结合APP软件使用质量特点,提出一个三层APP软件使用质量模型。3)基于上述APP软件使用质量模型,通过参考传统软件质量评价模型和度量指标,总结出所提出模型的特性和子特性的度量方法,并在大量实验的基础上对模型度量指标进行验证和调整;4)利用三角模糊数层次分析法确定了 APP软件使用质量模型中一级指标、二级指标与度量指标的初始主观权重,使用简单线性加权法和功效系数法,对APP软件使用质量进行了相关评价;最终验证了所提出的APP软件使用质量模型与评价方法的有效性。
[Abstract]:With the development of science and technology, the development of Internet has brought a lot of convenience to people. The development of mobile smartphone makes people's life more convenient. Followed by the widespread use of APP software. According to the needs of various industries, different types of APP software has been developed in batches. These APP software have been applied to people's real life. However, the application of app software not only brings convenience to people, but also brings a lot of potential harm. For example, many APP software will read the personal information of the user, resulting in the disclosure of personal information, etc. Because of the current development of APP software there is no unified process. And there is no strict standard for monitoring the quality of APP software in the market. The research on the quality of APP software has become an important topic in the era. In March 2011, the ISO/IEC 25010 quality standard was issued. The internal quality and external quality of traditional software are defined in detail, in which the internal quality is divided into five first-level indicators, namely satisfaction, efficiency, effectiveness, context. The existing software quality models are all aimed at traditional software, because APP software is a new product, and it is very important to people's life. Therefore, we need to study whether the new software quality evaluation index in ISO/IEC 25010 standard is also applicable to APP software. Based on the traditional software use quality model in ISO/IEC 25010, this paper constructs a quality model for APP software. This paper mainly includes the following contents: 1) from the point of view of using quality attributes, the common APP software is classified. 13 kinds of common APP software are obtained. At the same time, through the way of web crawler, the user comment information of common APP software is obtained, and then the user comments are annotated manually. Finally, the characteristics of APP software usage quality based on user comment. 2) the difference between app software and traditional software based on ISO/IEC 25010. On the basis of ISO/IEC25010 software quality model and combined with APP software use quality characteristics. A three-tier APP software usage quality model. 3) based on the above APP software use quality model, by referring to the traditional software quality evaluation model and metrics. The measurement methods of the characteristics and sub-characteristics of the proposed model are summarized, and the model metrics are verified and adjusted on the basis of a large number of experiments. 4) using triangular fuzzy analytic hierarchy process (AHP) to determine the initial subjective weight of the first class index, the second class index and the measure index in the APP software usage quality model, and to use the simple linear weighting method and the efficacy coefficient method. The quality of APP software is evaluated. Finally, the effectiveness of the proposed APP software usage quality model and evaluation method is verified.
【学位授予单位】：昆明理工大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：TP311.56

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