基于智慧城市的直通联办平台的设计与实现

发布时间：2018-06-28 14:28

本文选题：智慧城市 + 直通联办　；参考：《吉林大学》2017年硕士论文

【摘要】：随着打造智慧杭州“十二五”整体规划的提出,杭州市政府需要进一步提高信息化建设水平。目前杭州服务热线号码很多,服务渠道也多样化,群众进行咨询和投诉没有统一的平台,没有形成规范统一的登记、受理、分派、处理、办结、审核和归档程序,各级政府之间缺乏联动机制,存在服务效率低下问题。本课题正是基于这样的背景下提出的。本文对直通联办平台的实施过程进行研究,文章分析了在政府受理群众投诉和咨询方面存在的问题,提出了课题研究背景,指出了课题研究需要达到的目的,并指明了课题研究带来的重要意义;然后分析了系统业务现状和功能需求,并从总体框架、业务流程、业务架构、技术架构等方面对系统进行了总体设计。最后对系统进行功能模块的详细设计与编码实现。本文研究的直通联办平台主要包括服务受理系统、指挥调度系统、办理处理子系统等系统。通过系统功能测试和数据完整性测试,确定系统功能正常、性能稳定。本文重点从需求分析、总体设计、详细设计与实现等几个方面进行了研究。系统主要采用十分成熟稳定的J2EE开发技术,集成了Spring MVC框架,使用了Weblogic中间件,提供了编程模型、架构、安全性和事务支持。用户可以通过B/S模式访问系统,本平台能够利用Webservice接口与外部应用系统进行对接,实现数据资源和基础功能的共享。杭州市直通联办平台采用当前比较成熟稳定的技术进行开发,基本满足了政府部门在这方面的信息化管理需要,提高了政府工作效率,提高了智慧政务信息化管理水平和信息化配套建设水准,满足了政府部门对信息化系统及运营管理的需求,提升了整个政府的信息化配套服务水平。
[Abstract]:With the development of the "12th Five-Year Plan" of Hangzhou, Hangzhou government needs to improve the level of information construction. At present, there are many service hotlines in Hangzhou, and the service channels are also diversified. There is no unified platform for the masses to consult and complain, and no standardized procedures for registration, acceptance, distribution, handling, completion, examination and filing have not been formed. There is a lack of linkage mechanism among governments at all levels, and there is a problem of inefficient service. This subject is based on this background. This paper studies the implementation process of the platform, analyzes the problems in accepting complaints and consulting from the masses, puts forward the background of the research, and points out the purpose of the research. It also points out the significance of the research, and then analyzes the current situation and functional requirements of the system, and designs the overall system from the overall framework, business process, business architecture, technical architecture, and so on. At last, the function module of the system is designed and coded in detail. The platform of this paper mainly includes service acceptance system, command and dispatch system, processing subsystem and so on. Through the system function test and the data integrity test, determines the system function to be normal, the performance is stable. This paper focuses on requirements analysis, overall design, detailed design and implementation of several aspects. The system mainly adopts very mature and stable J2EE development technology, integrates Spring MVC framework, uses WebLogic middleware, and provides programming model, architecture, security and transaction support. Users can access the system through the B / S mode. The platform can use the Web service interface to connect with the external application system to realize the sharing of data resources and basic functions. Hangzhou through the United Office platform using the current more mature and stable technology to develop, basically meet the needs of government departments in this area of information management, improve the efficiency of government work. It improves the level of intelligent government information management and the level of information supporting construction, meets the needs of government departments for information system and operation management, and promotes the whole government information supporting service level.
【学位授予单位】：吉林大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：TP311.52

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