面向移动终端的餐饮管理系统的设计与实现

发布时间：2018-09-10 08:10

【摘要】：餐饮业作为劳动密集型的传统行业,如何利用新技术控制成本,提高工作效率,挖掘新的效益增长方式是一个亟待解决的问题。基于餐饮业的业务模式,利用计算机技术、网络技术、移动终端技术组成信息管理平台,除辅助完成工作流程,提高工作效率外,还通过对经营中产生的大量数据进行分析,找出客户的潜在需求和新的利润增长点,即是本系统设计和建立的初衷。本系统采用面向服务的架构设计,采用.NET技术作为服务端及各业务子系统的主要技术,采用安卓技术作为移动终端技术,装有安卓系统的手机或平板电脑作为移动终端替代传统的纸制菜单,实现用户在移动端的注册与登录,菜品和饮品的查看与实时更新,使得开台、点菜、下单、服务呼叫等业务全部通过手机或平板电脑完成。服务端以.NET技术和SQL Server后台数据库为基础,实现了收银台管理、移动终端管理、会员管理、财务端管理、打印管理、基础信息管理六大功能模块,采用多层分布式系统架构设计,通过WebService技术与移动终端及其它客户端子系统对接,使用SOAP协议进行消息传递,实现了各子系统的业务流程统一及数据共享。同时,本系统接入了第三方移动支付平台—支付宝,作为电子支付手段,提高了用户的结款效率与体验;使用消息推送功能将店铺优惠、订单通知等信息通知到用户的邮箱、手机短信、手机客户端App,从而深度挖掘用户的二次消费习惯,增加用户的粘性与活跃度。经实践检验,本系统在提高餐饮管理工作的工作效率,规范餐饮行业的服务体系,提高整体服务质量和管理水平方面取得了一定的成果,并为规模化经营打下了坚实的技术基础。
[Abstract]:As a labor-intensive traditional industry, how to use the new technology to control the cost, improve the working efficiency and tap the new way of benefit growth is an urgent problem to be solved. Based on the business model of catering industry, the information management platform is composed of computer technology, network technology and mobile terminal technology. In addition to supporting the completion of work flow and improving work efficiency, it also analyzes a large number of data generated in operation. To find out the customer's potential demand and new profit growth point is the original intention of the system design and establishment. This system adopts the service-oriented architecture design, uses .NET technology as the main technology of the service side and each service subsystem, and adopts the Android technology as the mobile terminal technology. Android phones or tablets serve as mobile devices instead of traditional paper menus, allowing users to register and log in on the mobile side, view and update dishes and drinks in real time, and open, order and order. Service calls and other services are done through mobile phones or tablets. Based on .NET technology and SQL Server backstage database, the server realizes six function modules: register management, mobile terminal management, member management, financial end management, print management and basic information management. The multi-layer distributed system architecture is adopted, and the WebService technology is used to connect with the mobile terminal and other client subsystem, and the SOAP protocol is used to carry out the message transmission, which realizes the unification of business process and the sharing of data among the subsystems. At the same time, the system connects the third-party mobile payment platform-Alipay, as an electronic payment means, improves the user's payment efficiency and experience, uses the message push function to notify the user of the information such as shop discount, order notification and other information to the user's mailbox. Mobile phone short message, mobile phone client App, so as to dig into the user's secondary consumption habits, increase the user's stickiness and activity. It has been proved by practice that the system has achieved some achievements in improving the efficiency of catering management, standardizing the service system of catering industry, and improving the overall service quality and management level. And for the scale of business to lay a solid technical foundation.
【学位授予单位】：河北科技大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：TP311.52

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