民用建筑设计院知识管理信息系统的设计与实现
发布时间：2018-10-22 09:30
【摘要】：随着互联网技术的发展,企业信息化建设的互联网特点也日益明显,博客、微博、圈子、社区等应用功能越来越受到企业用户的关注和接受,用户体验更为信息化建设者所重视。随着知识管理的实践探索,企业对知识管理的理解更深入,应用需求已不局限于知识仓库、知识地图等常规工具,如何挖掘、提炼专家头脑中的经验技巧,并进一步显性化呈现,规范化使用,成为知识管理发展中的新趋势。本文针对民用建筑设计院对知识管理的需求,从民用建筑设计院自身特点出发,研发具有特色的知识管理系统。以天津大学建筑设计院为例,分析其基本要求,即知识分类、知识流动、知识传承、核心知识培训。进而在系统中设置相应的模块,系统以知识仓库、知识社区、关键岗位知识、核心业务知识、知识咨询的基本设计思想展开。在设计过程中,分析了传统的知识管理在这些方面所存在的问题,并针对这些问题提出了基于网络及数据库技术的解决方案。在具体实现过程中,这些基本设计思想被改装成知识仓库、知识问答、专家网络、专用资料、知识专辑及调查管理。在用户层面,系统将设计院中注册用户分为领导/专家、知识维护者以及普通用户。系统中知识仓库很好的解决了目前民用建筑设计院中知识分类杂乱,知识传承困难,知识共享率低的问题;模仿目前民用建筑设计院中普遍存在的熟练员工指导新进员工的策略,在系统中设置知识问答及专家网络模块,解决新同事工作中遇到的问题;而专用资料则保证公司核心的业务知识可以随时被公司的员工取用,解决了已往核心知识系统性不强,获取困难的问题;知识专辑倾向于个人对知识的偏好,满足了不同部门员工的对知识的不同需求;调查管理则有效的为公司事物决策提供了一体化的平台。总体上,采取Web2.0技术实现了天津大学建筑设计院知识管理系统,各模块配合良好使新的知识管理系统具有更好的适应性,进一步提出新的完善措施,如系统优化、系统拓展等,可在最大化民用建筑设计院利益的同时,增强民用建筑设计院的核心竞争力。
[Abstract]:With the development of Internet technology, the Internet features of enterprise information construction are increasingly obvious. The application functions of blog, Weibo, circle, community and so on have been paid more and more attention and acceptance by enterprise users. User experience is more information-based builders pay attention to. With the practical exploration of knowledge management, enterprises have a deeper understanding of knowledge management. The application requirements are no longer limited to conventional tools such as knowledge warehouse, knowledge map, etc. Furthermore, it is a new trend in the development of knowledge management to present and standardize the use of knowledge management. According to the demand of civil architecture design institute for knowledge management, this paper develops a characteristic knowledge management system based on the characteristics of civil architecture design institute. Taking Tianjin University Architectural Design Institute as an example, this paper analyzes its basic requirements, including knowledge classification, knowledge flow, knowledge transmission and core knowledge training. Then the corresponding modules are set up in the system. The system is based on the basic design ideas of knowledge warehouse, knowledge community, key position knowledge, core business knowledge and knowledge consultation. In the process of design, the problems of traditional knowledge management in these aspects are analyzed, and the solutions based on network and database technology are put forward. In the process of implementation, these basic design ideas are converted into knowledge warehouse, knowledge question and answer, expert network, special information, knowledge album and investigation management. At the user level, the system divides the registered users of the design institute into leaders / experts, knowledge maintainers and ordinary users. The knowledge warehouse in the system has solved the problems of disorderly classification of knowledge, difficulty of knowledge transmission and low rate of knowledge sharing in the current civil architecture design institute. In order to solve the problems encountered in the work of new colleagues, this paper imitates the common strategy of skilled employees in civil architecture design institutes to guide new employees, and sets up knowledge question answering and expert network modules in the system to solve the problems encountered in the work of new colleagues. The special information ensures that the company's core business knowledge can be accessed by the company's employees at any time, and solves the problem that the core knowledge is not systematic and difficult to obtain in the past; the knowledge album tends to be personal preference for knowledge. It meets the different needs of the employees of different departments for knowledge, and the investigation management provides an integrated platform for the company to make decisions. In general, the knowledge management system of Tianjin University Architectural Design Institute is realized by adopting Web2.0 technology. The new knowledge management system has better adaptability with each module, and further puts forward new perfect measures, such as system optimization, system expansion and so on. At the same time, it can enhance the core competitiveness of the civil architecture design institute.
【学位授予单位】：天津大学
【学位级别】：硕士
【学位授予年份】：2016
【分类号】：TP311.52
[Abstract]:With the development of Internet technology, the Internet features of enterprise information construction are increasingly obvious. The application functions of blog, Weibo, circle, community and so on have been paid more and more attention and acceptance by enterprise users. User experience is more information-based builders pay attention to. With the practical exploration of knowledge management, enterprises have a deeper understanding of knowledge management. The application requirements are no longer limited to conventional tools such as knowledge warehouse, knowledge map, etc. Furthermore, it is a new trend in the development of knowledge management to present and standardize the use of knowledge management. According to the demand of civil architecture design institute for knowledge management, this paper develops a characteristic knowledge management system based on the characteristics of civil architecture design institute. Taking Tianjin University Architectural Design Institute as an example, this paper analyzes its basic requirements, including knowledge classification, knowledge flow, knowledge transmission and core knowledge training. Then the corresponding modules are set up in the system. The system is based on the basic design ideas of knowledge warehouse, knowledge community, key position knowledge, core business knowledge and knowledge consultation. In the process of design, the problems of traditional knowledge management in these aspects are analyzed, and the solutions based on network and database technology are put forward. In the process of implementation, these basic design ideas are converted into knowledge warehouse, knowledge question and answer, expert network, special information, knowledge album and investigation management. At the user level, the system divides the registered users of the design institute into leaders / experts, knowledge maintainers and ordinary users. The knowledge warehouse in the system has solved the problems of disorderly classification of knowledge, difficulty of knowledge transmission and low rate of knowledge sharing in the current civil architecture design institute. In order to solve the problems encountered in the work of new colleagues, this paper imitates the common strategy of skilled employees in civil architecture design institutes to guide new employees, and sets up knowledge question answering and expert network modules in the system to solve the problems encountered in the work of new colleagues. The special information ensures that the company's core business knowledge can be accessed by the company's employees at any time, and solves the problem that the core knowledge is not systematic and difficult to obtain in the past; the knowledge album tends to be personal preference for knowledge. It meets the different needs of the employees of different departments for knowledge, and the investigation management provides an integrated platform for the company to make decisions. In general, the knowledge management system of Tianjin University Architectural Design Institute is realized by adopting Web2.0 technology. The new knowledge management system has better adaptability with each module, and further puts forward new perfect measures, such as system optimization, system expansion and so on. At the same time, it can enhance the core competitiveness of the civil architecture design institute.
【学位授予单位】：天津大学
【学位级别】：硕士
【学位授予年份】：2016
【分类号】：TP311.52
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