面向地接旅行社的散客管理系统的研究与实现

发布时间：2018-11-09 17:31

【摘要】：随着国民经济的快速增长,人民的生活水平不断提高,出行旅游已经成为许多人的一种生活方式。伴随旅游市场的发展,游客的自主意识也在不断增强,早期单一的跟团游已不能满足当前游客的需求,游客开始呈散客化的发展,趋向于选择自由行、目的地拼团的方式安排自己的旅游活动。由于散客具有规模小、批次多、预定期短、要求多、变化多的特点,给地接旅行社在管理散客信息以及安排散客出团等方面带来了挑战。本系统正是针对这一问题进行研究开发,满足地接旅行社在散客管理方面的需求。主要工作如下:(1)设计实现了面向地接旅行社的散客管理系统,采用面向对象的思想和MVC框架对系统进行解耦,实现视图层和业务层分离。基于Microsoft.NET Framework 4.0环境,使用C#、JavaScript、HTML等语言进行开发,主要实现功能包括:基础信息管理、订单管理、计调安排、财务结算、单据打印等,满足地接旅行社日常工作中的业务需求。(2)对系统开发过程中的关键问题进行研究:a)对计调操作(安排游客出团)中最费时的组团派车操作进行建模,结合贪心算法和分支界限算法设计了自动组团派车算法,能够快速给出可行的组团派车方案,大大减少了业务人员在计调操作上花费的时间和精力,提高了旅行社工作效率。b)为保证散客系统出现意外故障时的可用性,对系统的高可用性进行了研究,从高可用的服务和高可用的数据两方面进行了设计。c)为提高系统的安全性,针对当前的主流Web攻击(XSS攻击和SQL注入攻击),通过“过滤消毒”的手段提高系统的防范能力。该系统已经应用于实际中,很好地满足了旅行社的需求,提高了旅行社的工作效率和服务质量。
[Abstract]:With the rapid growth of national economy and the improvement of people's living standard, travel and tourism has become a way of life for many people. Along with the development of tourism market, tourists' consciousness of autonomy is also increasing. The early single group tour can no longer meet the needs of current tourists. Tourists begin to develop in individualized form and tend to choose to travel freely. Arrange your own travel activities in the form of destination groups. Because of the characteristics of small scale, many batches, short reservation period, many demands and many changes, it brings challenges to local travel agencies in managing the information of individual customers and arranging individual groups. This system is aimed at this problem research and development to meet the needs of travel agencies in the management of individual customers. The main work is as follows: (1) the paper designs and implements the bulk passenger management system of ground connection travel agency. The system is decoupled by object-oriented idea and MVC framework, and the view layer and business layer are separated. Based on Microsoft.NET Framework 4. 0 environment, it is developed with the language of Microsoft.NET Framework. The main functions include: basic information management, order management, calculation arrangement, financial settlement, bill printing, etc., the main functions include: basic information management, order management, calculation and adjustment arrangement, financial settlement, bill printing, etc. (2) study the key problems in the process of system development. (2) study the key problems in the development of the system. (2) the modeling of the most time-consuming group dispatching operation in the planning and dispatching operation (arranging the tourists out of the tour) is carried out by: a). Combined with greedy algorithm and branch boundary algorithm, the automatic group dispatching algorithm is designed, which can quickly give the feasible group dispatching scheme, and greatly reduce the time and energy that the business personnel spend in planning and dispatching operation. In order to ensure the availability of the bulk passenger system in the event of unexpected failure, the high availability of the system is studied in order to ensure the availability of the system, which improves the working efficiency of the travel agency. In order to improve the security of the system,. C) is designed from the two aspects of high availability service and high availability data, aiming at the current mainstream Web attacks (XSS attack and SQL injection attack). The prevention ability of the system is improved by the means of "filtering and disinfection". The system has been applied in practice, which can meet the needs of travel agencies and improve the efficiency and service quality of travel agencies.
【学位授予单位】：西安理工大学
【学位级别】：硕士
【学位授予年份】：2016
【分类号】：TP311.52

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