迁安市政务服务业务系统的设计与实现

发布时间：2019-06-08 16:55

【摘要】：政府进行网上服务业务系统的建设有利于增加为社会公众服务的渠道,改善公共服务的质量,从而高效率、低耗费地实现“为人民服务”。通过网络进行服务,不仅可以减少政府服务的中间环节,而且避免了传统服务业务多部门受理,而部门之间互不相知,公众只能费尽周折一个个部门跑的现象发生,提高了服务效率。具备上网条件的企业或个人,在家或者办公室就可直接将所有项目所需的材料经互联网传送给相关部门办理。即使不具备网络条件的企业或个人,可以到任一个政府服务机构,通过统一的“服务门户”,即可得到相关的服务。综合以上信息,本文结合迁安市政务服务的实际情况,针对目前在政务服务上存在的问题,对迁安市政务服务业务系统进行了详细的研究。本系统采用C#作为开发语言,采用ASP.NET技术,并且使用了 B/S三层结构,选择了 Visual Studio 2008作为系统的而开发环境。数据库则选择了安全性高,运行稳定的SQL Server 2008数据库。在功能上分别研究了政务宣传功能、办事服务大厅功能、民意交流功能和系统管理功能,其中政府宣传功能包括政府新闻、法规政策、公示公告、今日动向四个子功能;办事服务大厅功能包括个税申报,出入境申请工商许可申办、人资资源保障、办事进度查询、下载中心子功能五个子功能;民意交流功能包括民意征集、民意调查、公开意见箱、监督投诉四个子功能;系统管理包括账户信息管理、密码管理、权限设置、系统日志四个子功能。这些功能的研究能够使系统更好的为群众服务。本文以迁安市政府为对象,进行网上服务业务系统建设优化了行政管理的组织结构,提高了信息传递的速度和效率,使得行政运作成本遵循边际成本递减规律,有利于降低政府管理运行成本。
[Abstract]:The construction of online service business system by the government is conducive to increasing the channels of serving the public and improving the quality of public services, so as to achieve "serving the people" with high efficiency and low cost. The service through the network can not only reduce the middle link of government service, but also avoid the acceptance of traditional service business by many departments, and the public can only go through a lot of trouble and run away from each other. The service efficiency is improved. Enterprises or individuals with Internet access conditions can directly transmit all the materials needed for the project to the relevant departments through the Internet at home or in the office. Even if the enterprise or individual who does not have the network condition, can go to any government service organization, through the unified "service portal", can obtain the related service. Based on the above information, combined with the actual situation of government service in Qian'an City, this paper makes a detailed study on the business system of government service in Qian'an City in view of the problems existing in the service at present. In this system, C # is used as the development language, ASP.NET technology is used, and the B / S three-tier structure is used. Visual Studio 2008 is selected as the development environment of the system. The database chooses the SQL Server 2008 database with high security and stable operation. In terms of function, this paper studies the function of government propaganda, the function of service hall, the function of public opinion exchange and the function of system management, among which the function of government propaganda includes four sub-functions: government news, regulation and policy, publicity announcement and today's trend. The function of the service hall includes five sub-functions: tax declaration, application for industrial and commercial license for entry and exit application, guarantee of human resources, inquiry of service progress and download of the sub-function of the center. The function of public opinion exchange includes four sub-functions: public opinion collection, public opinion box, supervision and complaint; system management includes four sub-functions: account information management, password management, authority setting and system log. The research of these functions can make the system better serve the masses. In this paper, taking Qian'an Municipal Government as the object, the construction of online service business system optimizes the organizational structure of administrative management, improves the speed and efficiency of information transmission, and makes the administrative operation cost follow the law of decreasing marginal cost. It is beneficial to reduce the operation cost of government management.
【学位授予单位】：东北大学
【学位级别】：硕士
【学位授予年份】：2016
【分类号】：TP311.52

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