呼和浩特移动用电缴费系统设计与实现

发布时间：2019-07-10 14:07

【摘要】：在传统的电力行业中,面向电力消费者的服务基本都采取人工服务的形式,比如缴纳电费、查询用电情况、查看通知和电力新闻等等。消费者需要用户前往营业站、银行或者邮政等部门进行人工办理。这种基于人工的传统方式不仅消耗了大量的人力和时间,同时还可能会产生许多人为的失误,从而影响电力部门的服务效率和质量。本课题的研究目的在于利用先进的互联网和信息技术及理论,设计实现了一款移动缴费系统,向电力使用者提供更为便利、精确以及快速的电力服务,从根本上提高电力行业的服务质量和效率。针对电力行业用户服务复杂度高以及用户需求多样等特点,以为电力用户提供完善的服务为基本原则,设计了一种为电力用户提供完整的在线服务的软件框架,使得电力用户可以在线使用电费缴纳、用电查询、查看通知或新闻等电力服务,从而提高了用户的使用体验,同时降低了电力行业提供服务的成本。系统基于安卓平台和JSP开发,设计了完善的人机交互逻辑,保证了系统的功能完整性和易用性;采用目前主流的移动端、服务器架构,设计了电力客户关系管理系统的服务器端和客户端,满足了用户随时随地使用服务的需求;使用实时数据和历史数据分离的方式设计了数据库,保证了数据的安全性和查询效率;在实现在线缴费功能时,集成了了支付宝、微信支付、网上银行等多种支付方式,为用户提供了多样化的选择;最后,对系统进行了功能和性能测试,验证了系统的安全性和稳定性。本课题旨在通过电力客户关系管理系统这个具体实例,探索计算机和互联网技术在传统电力行业的实际应用问题,为新兴的信息科学技术在传统行业领域的应用提供一种可以借鉴的实施方案。
[Abstract]:In the traditional power industry, the services for power consumers are basically in the form of manual services, such as paying electricity bills, querying electricity consumption, viewing notices and power news, and so on. Consumers need users to go to business stations, banks or postal departments for manual processing. This traditional method based on labor not only consumes a lot of manpower and time, but also may produce many human mistakes, thus affecting the service efficiency and quality of the power sector. The purpose of this paper is to design and implement a mobile payment system by using advanced Internet and information technology and theory, to provide more convenient, accurate and rapid power services to power users, and to fundamentally improve the service quality and efficiency of the power industry. In view of the high complexity of user service and diverse user demand in power industry, this paper designs a software framework to provide complete online service for power users, so that power users can use electricity payment, electricity inquiry, viewing notification or news and other power services online, thus improving the user's use experience. At the same time, it reduces the cost of providing services in the power industry. Based on Android platform and JSP development, the system designs a perfect human-computer interaction logic to ensure the functional integrity and ease of use of the system. Using the current mainstream mobile end and server architecture, the server and client of the power customer relationship management system are designed to meet the needs of users to use the service anytime and anywhere. The database is designed by separating real-time data from historical data to ensure the security of data and query efficiency. In the realization of online payment function, a variety of payment methods, such as Alipay, WeChat Pay, online banking and so on, are integrated to provide users with a variety of choices. Finally, the function and performance of the system are tested to verify the security and stability of the system. The purpose of this paper is to explore the practical application of computer and Internet technology in the traditional power industry through the concrete example of power customer relationship management system, and to provide a reference implementation scheme for the application of new information science and technology in the traditional industry.
【学位授予单位】：大连理工大学
【学位级别】：硕士
【学位授予年份】：2016
【分类号】：TP311.52

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