业务流程再造视角下工业4.0系统在制造业中的价值创造研究
发布时间：2023-04-25 22:59
尽管“工业4.0”较少用于学术性文献中,但因其常被信息系统专业人员用于指代诸如工业互联网(loT)以及商务智能(BI)等技术,近年来逐渐成为一大热门话题。实际上,工业互联网以及商务智能这类技术在企业中已经得到普遍应用,各生产企业几乎都拥有其“智慧工厂”系统,但实施此类工业4.0系统所具有的附加价值尚未明确。因此,本文试图解决这一根本性的研究问题,即“智慧工厂”为其应用企业带来了何种价值。一般而言,信息系统(IS)与业务流程价值创造之间的联系很难得到证实,但可以明确的是,信息系统的目的是通过采用有效的任务完成方式来改变人们的工作方式。因此,系统的附加价值(如果存在)可通过该系统对其相关人员在思维方式、实践以及工作流程等方面产生的影响来评估。本文价值创造的主要文献基础是业务流程再造(BPR)。之所以选择业务流程再造,是因为“工业4.0”和“业务流程再造”具有相互重叠的范畴。“业务流程再造”描述了如何利用信息系统开发公司内部运营的新流程、新方式;而工业4.0系统则通过利用先进的数字化信息系统来改变制造流程,这两条定义的相似性验证了从业务流程再造角度来考察工业4.0系统的合理性。不过,必须承认...
【文章页数】：93 页
【学位级别】：硕士
【文章目录】：
摘要
ABSTRACT
1 INTRODUCTION
1.1 Aim of this thesis
1.2 Research question and research problem
1.3 Prior IS literature
1.4 Research method
1.5 Study design
1.6 Expected results and contribution
1.7 Structure of the thesis
2 THEORETICAL BACKGROUND
2.1 Term definition
2.2 The first industrial revolution
2.3 The second industrial revolution
2.4 The third industrial revolution
2.5 The fourth industrial revolution and industry 4.0
2.6 Value creation
3 BENEFITS OF BPR
3.1 BPR and value creation
4 CASE DESCRIPTION
4.1 Company history and description
4.2 Case focus
5 METHODOLOGY
6 RESULTS
6.1 Measurable process improvement
6.2 Process efficiency and process creation
6.2.1 Process efficiency and work roles
6.2.2 New processes
6.3 Organizational reaction to the system
6.3.1 Reasons for system implementation
6.3.2 Feelings towards the system
6.3.3 IT organization's role
6.4 Mindset, goal setting and the nature of goals
7 ANALYSIS
7.1 Results gained
7.2 Process creation
7.3 Measurable process improvement
7.4 Organizational reaction to the system
7.5 Mindset
7.6 Case system and value creation through BPR
8 CONCLUSIONS
REFERENCES
APPENDIXES
Appendix 1: Technical system description
Appendix 2: Organization chart of Stera and Turku's business area (2019)
Appendix 3: Interview questions
Appendix 4: Process changes table
Appendix 5
本文编号：3801228
【文章页数】：93 页
【学位级别】：硕士
【文章目录】：
摘要
ABSTRACT
1 INTRODUCTION
1.1 Aim of this thesis
1.2 Research question and research problem
1.3 Prior IS literature
1.4 Research method
1.5 Study design
1.6 Expected results and contribution
1.7 Structure of the thesis
2 THEORETICAL BACKGROUND
2.1 Term definition
2.2 The first industrial revolution
2.3 The second industrial revolution
2.4 The third industrial revolution
2.5 The fourth industrial revolution and industry 4.0
2.6 Value creation
3 BENEFITS OF BPR
3.1 BPR and value creation
4 CASE DESCRIPTION
4.1 Company history and description
4.2 Case focus
5 METHODOLOGY
6 RESULTS
6.1 Measurable process improvement
6.2 Process efficiency and process creation
6.2.1 Process efficiency and work roles
6.2.2 New processes
6.3 Organizational reaction to the system
6.3.1 Reasons for system implementation
6.3.2 Feelings towards the system
6.3.3 IT organization's role
6.4 Mindset, goal setting and the nature of goals
7 ANALYSIS
7.1 Results gained
7.2 Process creation
7.3 Measurable process improvement
7.4 Organizational reaction to the system
7.5 Mindset
7.6 Case system and value creation through BPR
8 CONCLUSIONS
REFERENCES
APPENDIXES
Appendix 1: Technical system description
Appendix 2: Organization chart of Stera and Turku's business area (2019)
Appendix 3: Interview questions
Appendix 4: Process changes table
Appendix 5
本文编号：3801228
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