基于风险理论的承包方案索赔管理研究

发布时间：2018-06-11 16:29

本文选题：承包方 + WBS-RBS　；参考：《青岛理工大学》2013年硕士论文

【摘要】：近年来，随着我国建设项目规模的扩大和复杂性的增加，对项目管理提出了更高的要求。而且，项目复杂性和不确定性越来越大，导致工程索赔事件也越来越多。不少专家学者愈发意识到索赔管理在项目管理中越来越重要。建设项目在实施的每一个阶段都可能发生索赔事件，而每一个索赔事件的发生都是由不确定的风险因素引起的。对承包方来讲，索赔风险的出现意味着索赔机会的出现，因此为了使承包方在项目管理中更加顺利的维护自身合法利益，很有必要从索赔风险的角度对承包方建设项目施工索赔管理进行研究。本文首先对索赔及风险的相关理论进行阐述，主要介绍索赔的分类、索赔依据、索赔程序、索赔风险概念、特点以及索赔风险分析管理的过程与内容等。其次对索赔风险相关因素的识别进行了研究，提出了采用工作分解结构-风险分解结构（WBS-RBS）来识别索赔风险因素的方法，并构建基于WBS-RBS的索赔风险因素识别模型。然后运用模糊层次分析法（FAHP）和模糊综合评价的数学方法，针对索赔风险的评价问题进行了研究，由之前的索赔风险识别结果总结提出了索赔风险评价的指标体系，并建立了索赔风险的FAHP及模糊综合评价模型。之后在以上研究的基础上，针对承包方索赔管理的措施与对策进行了探讨，提出了索赔管理的组织结构、索赔程序泳道图、索赔矩阵以及业主与承包方共同延误下总时差分配的计算公式。通过这些对策措施，可以使索赔管理更加有效。最后以X大型水利枢纽工程为例进行了案例分析研究，验证以上所提的索赔风险识别方法和评价模型在实际项目中应用的适用性和可行性。
[Abstract]:In recent years, with the expansion of the scale and complexity of construction projects in China, higher requirements for project management have been put forward. Moreover, the complexity and uncertainty of the project is increasing, resulting in more and more engineering claims. Many experts and scholars increasingly realize that claim management is becoming more and more important in project management. Claims may occur at every stage of construction project implementation, and each claim event is caused by uncertain risk factors. For the contractor, the emergence of claim risk means the emergence of claim opportunities, so in order to enable the contractor to more smoothly maintain their legitimate interests in project management, It is necessary to study the construction claim management of contractor construction project from the angle of claim risk. Firstly, this paper expounds the theory of claim and risk, mainly introduces the classification of claim, the basis of claim, the procedure of claim, The concept and characteristics of claim risk, the process and content of claim risk analysis and management, etc. Secondly, the identification of claim risk related factors is studied. A method of identifying claim risk factors using WBS-RBS-based WBS-RBS is put forward, and a claim risk factor identification model based on WBS-RBS is constructed. Then the fuzzy analytic hierarchy process (FAHP) and the mathematical method of fuzzy comprehensive evaluation are used. In this paper, the problem of claim risk evaluation is studied, and the index system of claim risk evaluation is put forward by summarizing the results of claim risk identification. The FAHP and fuzzy comprehensive evaluation model of claim risk are established. Based on the above research, the measures and countermeasures of contractor claim management are discussed, and the organization structure of claim management and the swimming lane chart of claim procedure are put forward. Claim matrix and calculation formula of total time difference distribution under joint delay between employer and contractor. Through these countermeasures, the claim management can be made more effective. Finally, taking X large water conservancy project as an example, the case study is carried out. The applicability and feasibility of the above mentioned claim risk identification method and evaluation model in practical projects are verified.
【学位授予单位】：青岛理工大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：TU712

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