社区护士的工作内容与工作满意度研究

发布时间：2018-01-23 06:15

本文关键词： 社区护士工作内容工作满意度　出处：《中国全科医学》2017年07期 　论文类型：期刊论文

【摘要】：目的了解四川省社区护士的工作内容与工作满意度情况。方法采用便利抽样法,通过四川省护理学会社区护理专委会委员在省会城市和11个地级城市联系愿意配合完成本次调查的社区卫生服务中心56家;采用整群抽样法,将这56家社区卫生服务中心的全部护士作为研究对象。于2014年3—11月,采用调查问卷进行调查。调查问卷的主要内容包括社区护士的基本情况、目前工作内容及工作满意度情况。共发放问卷1 015份,回收有效问卷969份,有效回收率为95.5%。结果 969例社区护士中,工作内容为公共卫生护理和基本医疗护理323例(33.4%),基本医疗护理290例(29.9%),公共卫生护理280例(28.9%),管理工作61例(6.3%),非护理工作15例(1.5%)。969例社区护士的工作满意度得分为(3.39±0.41)分;各维度得分由高到低依次为同事关系(4.03±0.63)分,工作被认可(3.83±0.59)分,家庭工作平衡(3.79±0.66)分,机构管理(3.66±0.76)分,工作负荷(3.12±0.45)分,个人成长与发展(3.05±0.68)分,工作本身(3.03±0.53)分、工资与福利(2.32±0.81)分。单因素方差分析结果显示,不同工作内容的社区护士的总体满意度得分及工资与福利、机构管理、同事关系、个人成长与发展维度得分比较,差异有统计学意义(P0.05);家庭工作平衡、工作负荷、工作本身、工作被认可维度得分比较,差异无统计学意义(P0.05)。结论四川省社区护理服务具有综合性,但其服务内容仍然有扩展空间;社区护士的工作满意度水平不高。有必要探讨社区专科护理,提高社区护士尤其是仅提供公共卫生护理和从事管理工作的社区护士的工作满意度水平。
[Abstract]:Objective to understand the job content and job satisfaction of community nurses in Sichuan province. Through the Sichuan Provincial Nursing Association community nursing committee members in the provincial capital cities and 11 prefectural cities willing to cooperate with the completion of the survey of 56 community health service centers; All the nurses in 56 community health service centers were studied by cluster sampling method from March to November, 2014. The main contents of the questionnaire include the basic situation of community nurses, the current job content and job satisfaction. A total of 1,015 questionnaires were issued, and 969 valid questionnaires were collected. Results out of 969 community nurses, the contents of work were public health care and basic medical care in 323 cases (33.4%). There were 290 cases of basic medical care, 280 cases of public health care, and 61 cases of management. The job satisfaction scores of 15 non-nursing workers and 969 community nurses were 3.39 卤0.41; The scores of each dimension were 4.03 卤0.63, 3.83 卤0.59 and 3.79 卤0.66, respectively. The organizational management score was 3.66 卤0.76, the workload was 3.12 卤0.45, and the personal growth and development was 3.05 卤0.68). The work itself was 3.03 卤0.53) and the wages and benefits were 2.32 卤0.81. The results of univariate ANOVA showed that: 1. The scores of total satisfaction, salary and welfare, organization management, colleague relationship, personal growth and development of community nurses with different job contents were significantly different (P 0.05). The scores of family work balance, work load, work itself and the dimension of work acceptance were not significantly different (P 0.05). Conclusion Community nursing service in Sichuan Province is comprehensive. But its service content still has the expansion space; The level of job satisfaction of community nurses is not high. It is necessary to probe into community specialized nursing and improve the level of job satisfaction of community nurses, especially those who only provide public health care and are engaged in management work.
【作者单位】：四川大学华西医院/华西护理学院;
【基金】：美国中华医学基金会(CMB)项目(11-085)
【分类号】：R473.2
【正文快照】： 随着社区卫生服务内涵建设的不断推进,对社区护理在促进“人人享有健康”和基本卫生服务均等化方面提出了越来越高的要求,社区护士需承担融公共卫生护理和基本医疗护理为一体的多种职能。以往文献显示,社区护士的工作偏重于对患者实施基本医疗护理服务,其角色功能未能充分显现

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