献血者血液检测不合格结果告知情况分析及改进对策

发布时间：2018-03-21 06:51

本文选题：无偿献血者　切入点：血液检测　出处：《中国输血杂志》2017年04期 　论文类型：期刊论文

【摘要】：目的为了更好地做好献血者血液检测不合格结果告知工作,促进本地区无偿献血健康持续发展。方法献血后1月内,由中心工作人员,使用现代血站管理信息系统SHINOW9.0,对ALT、HBs Ag、抗-HCV、抗-HIV、抗-TP血液检测不合格的献血者进行电话反馈,除空号、错号、非本人,未留联系方式等一次性联系不上外,其余3次不同时间段联系不上者,视为告知失败,采取邮寄挂号信件处理。结果 2015年2月1日-2016年1月31日献血者血液检测不合格共计3 695人,告知成功3 302人,告知成功率为89.36%;告知失败393人,告知失败率为10.64%,失败原因为停机、关机、未接听,空号、错话、非本人,未留联系方式等。结论确保献血者献血信息的准确性和完整性,从源头把好告知成功率;加强实验室建设,排除人为干扰;提高告知方法和技巧,增强献血者满意,减少医疗纠纷的发生。
[Abstract]:Objective to better inform blood donors of the unqualified results of blood testing, and to promote the healthy and sustainable development of free blood donation in the region. Methods within January after blood donation, the staff of the center, Using SHINOW9.0, a modern blood station management information system, blood donors who were not qualified for alt HBs Ag, anti-HCV, anti--HIVand anti-TP blood tests were given telephone feedback, except empty number, wrong number, non-self, no contact method and so on. Those who could not be contacted at the other 3 times in different time periods were regarded as failure of notification, and were treated by mail registered mail. Results from February 1st 2015 to January 31st 2016, a total of 3 695 blood donors failed to pass the blood test, and 3 302 were successfully informed. The successful rate of informing was 89.36, the failure rate of informing was 10.64, the reason of failure was downtime, shutdown, unanswered, empty number, wrong words, non-self, no contact method, etc. Conclusion the accuracy and completeness of blood donors' blood donation information should be ensured. The success rate should be informed from the source, laboratory construction should be strengthened, artificial interference should be eliminated, methods and techniques of informing should be improved, blood donors should be satisfied, and medical disputes should be reduced.
【作者单位】：陕西省血液中心;
【分类号】：R446.6

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