X服装有限公司基层管理人员职业倦怠成因及对策研究

发布时间：2017-12-31 15:05

本文关键词：X服装有限公司基层管理人员职业倦怠成因及对策研究　出处：《安徽大学》2015年硕士论文　论文类型：学位论文

【摘要】：改革开放30多年来,我国中小企业经过一段时间的快速发展,现已成为推动我国国民经济发展的重要力量。随着国内国际经济形势的变化,我国进入到经济增长阶段的转型期。整体的经济放缓,成本上升、使得中小企业的发展必然受到了一定影响,随着经营压力加大,市场竞争激烈,中小企业面临着很多的困难。面对日益剧烈的竞争压力,各行各业的员工或多或少都出现了职业倦怠现象。在现实中我们会发现很多中小企业的基层管理人员在工作中会出现职业倦怠,他们不仅在身体上感到疲倦,更在心理上对工作或多或少产生逃避或者厌恶的情绪。这一问题已经影响到这一群体的身心健康和企业的发展,对他们的家庭和事业都产生了不小的负面作用。作为中小企业人员组成中重要的一部分,基层管理人员对企业的生产、销售等经营活动第一线执行管理职能。基层管理人员的工作积极性和效率的高低直接关系到企业的运营效率和发展。因此如何消除和减轻这些基层管理者的职业倦怠现象,对增加中小企业的竞争力,提高中小企业的管理水平和效率都有着非常重要的意义。本文以中小企业x服装有限公司的基层管理人员作为研究对象,就其职业倦怠成因及对策进行研究。首先梳理国内外的研究情况,其次对x服装有限公司基层管理人员的职业倦怠情况进行访谈和问卷调查。通过访谈和问卷调查得知X服装公司基层管理人员普遍存在职业倦怠的现象,在生理和情绪维度表现已较为突出。然后通过相关数据的分析比对和职业倦怠相关影响因素的分析,找出该公司基层管理人员产生职业倦怠的原因。从分析结果我们得知X公司基层管理人员职业倦怠的发生主要与员工工作态度、年龄、学历和公司的管理制度等因素相关,因而可以针对这些因素及时采取有效的措旋,缓解基层管理人员的职业倦怠。最后从个人、组织和社会三方面有针对性地提出了缓解职业倦怠的对策。希望以此为我国中小企业基层管理人员职业倦怠问题的解决提供一些理论上的借鉴。本文共由五个部分组成：第一部分为绪论,介绍了研究背景及问题的提出、研究目的与意义、国内外研究现状、研究思路与方法以及有可能的创新之处。第二部分是职业倦怠理论概述,主要包括职业倦怠的相关定义、形成机制、表现形式及产生的一系列消极影响。第三部分是X服装公司基层管理人员职业倦怠的现状及成因,首先介绍了X服装公司的基本情况,然后介绍所采用的调查方法、问卷设计、并对问卷结果进行数据分析。通过分析得出该公司基层管理人员存在职业倦怠现状,并通过对比性别、婚姻状况、年龄、学历等方面对职业倦怠情况的不同影响。结合相关文献研究的结论和职业倦怠的影响因素,提出X服装公司基层管理人员职业倦怠产生的原因。第四部分针对X服装公司基层管理人员产生职业倦怠产生的原因,分别从个人层面、组织层面和社会层面提出解决职业倦怠问题的相关对策和建议,以此缓解职业倦怠现象。第五部分为研究结论和展望。对本文的研究成果进行了总结,对研究存在的不足和未来需要开展的研究工作和注意事项进行了说明。
[Abstract]:30 years of reform and opening up, China's small and medium enterprises through a period of rapid development, has become an important force to promote the development of our national economy. With the change of domestic and international economic situation, China has entered the transition stage of economic growth. The overall economic slowdown, the rise, the development of small and medium-sized enterprises inevitable have a certain influence, as the operating pressure increases, the fierce market competition, the small and medium-sized enterprises are facing many difficulties. Facing the increasingly fierce competition pressure, all employees are more or less there are occupation burnout phenomenon. In reality we will find a lot of small and medium-sized enterprise managers will appear in the work of occupation burnout, they not only to in physically tired, more psychologically to work more or less to avoid or aversion. This problem has affected the physical and mental health of this group Health and the development of enterprises, have negative effects on their family and career. As a part of the small and medium-sized enterprise staff in important grass-roots management personnel of enterprises, production, sales and other business activities of the first line of management functions. The grass-roots management work enthusiasm and efficiency is directly related to the operational efficiency of enterprises and development. Therefore how to eliminate and mitigate these grassroots managers occupation burnout, to increase the competitiveness of small and medium-sized enterprises, and has a very important significance to improve the management level and efficiency of small and medium-sized enterprises. This paper takes SMEs x Garment Co. Ltd of grass-roots management personnel as the research object, the paper studied on the occupation burnout causes and countermeasures. First combed the research situation at home and abroad, interviews and questionnaire of grass-roots management of X Clothing Co. Ltd. occupation burnout The investigation. That the grass-roots management of X clothing company common occupation burnout phenomenon through interviews and questionnaires, in physiological and emotional dimension of performance has become more prominent. Then through the analysis of factors influencing occupation burnout and comparative analysis of related data, and find out the reason for the company management personnel occupation burnout. From the results of our analysis that occurred and work attitude, X grassroots management occupation burnout age, educational background and the company's management system and other factors, so we can take timely measures to solve these factors effectively, alleviate the grass-roots management of occupation burnout. Finally, from the individual, organizational and social three aspects put forward the countermeasures to ease the occupation burnout. Hope to provide some theoretical reference to solve the problem of China's grass-roots management of small and medium enterprises occupation burnout. This paper consists of five parts: the first part is the introduction, introduces the research background and the research purpose and significance, research status, research ideas and methods and possible innovations. The second part is the occupation burnout theory, including the definition of occupation burnout, formation mechanism, form and produced a series of negative effects. The third part is the present situation and causes of the X clothing company grass-roots management of occupation burnout, first introduced the basic situation of X company, and then introduces the investigation method, the questionnaire design, and the results of the questionnaire data analysis. Through the analysis of the grass-roots management of the company exist occupation burnout the status quo, and through the comparison of gender, marital status, age, education and other aspects of the different effects of occupation burnout. Combined with the literature research conclusion and occupation tired The influence factors to cause, proposed the X clothing company managers occupation burnout generated. In the fourth part, reasons of occupation burnout generated for the grass-roots management of X clothing company, respectively, from the individual level, puts forward relevant countermeasures and suggestions to solve the problem of occupation burnout, organizational level and social level, in order to alleviate the occupation burnout phenomenon. The fifth part is the research conclusion and prospect. The research results of this paper are summarized, for the shortcomings of the research and the future research work carried out and the matters described.

【学位授予单位】：安徽大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：F272.92;F426.86

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