GE公司零售高管人才培养体系研究

发布时间：2018-02-25 16:38

本文关键词： 零售行业高层管理人才培养　出处：《南京大学》2015年硕士论文　论文类型：学位论文

【摘要】：随着我国市场化程度的不断提高,我国零售业的发展已经进入百花齐放、百家争鸣的阶段。地域扩张、业态丰富、连锁发展引发零售业关注风潮,加之零售业与民生息息相关,因此该行业已成为现时代变化最快、市场化程度最高、竞争最为激烈的行业之一。人才的竞争已然成为零售业白热化的现象,具有丰富零售管理经验的高管人才的供不应求,已经成为零售领域不争的事实。能否科学、合理、有效地挑选人才、培养、使用人才,将决定企业在未来竞争中的地位。在企业求贤若渴的今天,对企业人才队伍的培养与发展,尤其是企业高管人才的培养,探究其中的潜在关联、创新之术与解决之道,以解决企业快速发展中出现的问题和面临的困难,将极大促进企业乃至整个社会的发展。企业的持续经营,是个复杂而长期的进程,依赖于各种能力的组合。优秀的员工与管理者正成为“稀缺资源”,而承载着组织能力的核心人才,更是难以从外部获取,这必然催生企业内部培养人才的提速。如何开展企业内化的人才培养,增强“自我造血”功能,提升组织核心竞争力,从而达到战略目标,是每个企业所关注的焦点。正如杰克.韦尔奇说过的那样：没有对的人,就没有对的战略。本文所介绍的GE公司,属于典型的传统零售百货行业,也属于服务密集型企业。其中高管人才的老化、优秀人才的屡被挖角、成熟高管的培养速度低下等问题,一直困扰和影响着企业的连锁发展和业绩提升。那么,如何加速GE公司人才培养,以更加充足而高质的高管人才储备,满足企业的快速发展呢?本文拟通过对人才培养方面相关先进理论的分析,结合GE公司实际案例,对其内部高管人才培养情况进行深入调查研究。旨在提高企业对高管人才培养的重视,帮助找到科学可行的方法和工具,建立人才选拔、评估、培训、任用与激励等环节的人力资源管理机制,加速高管人才培养进度,有效改善高管人才的老化、优秀人才的被挖角等问题,加速高管人才的培养与成熟,从而促发企业的连锁发展和业绩提升。本文首先介绍了在零售行业大背景下,有关人才、人才培养等概念定义、人才培养模式的构成；其次,对GE公司所属零售行业特点和发展趋势、零售业高管人才特征、GE公司基本情况和发展前景等情况进行阐述与分析；再次,介绍GE公司高管人才培养体系现状,就存在的问题及其产生原因进行剖析；最后,提出GE公司高管人才培养体系的优化与实施方案,以期解决GE公司在高管人才培养方面的问题,搭建更优化的GE公司高管人才培养体系。
[Abstract]:With the development of marketization in our country, the development of retail industry in our country has entered the stage of a hundred flowers blooming and a hundred schools of thought contending. The regional expansion, the rich form of business, the chain development triggered the retail industry to pay close attention to the trend, in addition, the retail trade is closely related to the people's livelihood. Therefore, this industry has become one of the industries with the fastest change, the highest degree of marketization and the fiercest competition in the present era. The competition for talents has become a phenomenon of intense retail trade, and the supply of senior executives with rich experience in retail management is in short supply. It has become an indisputable fact in the field of retailing. Whether we can select, train and use talents scientifically, rationally and effectively will determine the position of enterprises in the future competition. In order to solve the problems and difficulties in the rapid development of enterprises, the cultivation and development of enterprise talents, especially the training of senior managers, the potential connections, innovative techniques and solutions are explored, so as to solve the problems and difficulties encountered in the rapid development of enterprises. Will greatly promote the development of enterprises and society as a whole. The continuing operation of enterprises is a complex and long-term process. Good employees and managers are becoming "scarce resources", and the core talents who carry organizational capabilities are even more difficult to obtain from outside. This will inevitably speed up the training of talents within the enterprise. How to develop the internalized talent training, enhance the function of "self-hematopoiesis", enhance the core competitiveness of the organization, and thus achieve the strategic goal, Is the focus of every business. As Jack Welch has said: there is no right person, there is no right strategy. GE, as described in this article, belongs to a typical traditional retail department store. It is also a service-intensive enterprise. Among them, the aging of senior managers, the repeated tapping of outstanding talents, the low training speed of mature executives, and so on, have been puzzling and affecting the chain development and performance improvement of enterprises. How to speed up GE company talent training, in order to more adequate and high-quality senior personnel reserves, to meet the rapid development of enterprises? Based on the analysis of relevant advanced theories of talent training and the actual cases of GE Company, this paper makes a deep investigation and study on the internal training of senior executives in order to enhance the attention of enterprises to the cultivation of senior executives. Help to find scientific and feasible methods and tools, establish human resource management mechanism in the aspects of talent selection, evaluation, training, appointment and encouragement, accelerate the progress of the training of senior executives, and effectively improve the aging of senior managers. In order to promote the chain development and performance improvement of enterprises, this paper first introduces the definition of talent and talent training under the background of retail industry. The composition of talent training model; secondly, the characteristics and development trend of retail industry, retail executive talent characteristics GE company basic situation and development prospects are expounded and analyzed; third, This paper introduces the present situation of GE Company's executive talent training system, analyzes the existing problems and its causes, and finally, puts forward the optimization and implementation scheme of GE company's executive talent training system. In order to solve the problem of GE company in the training of senior executives, set up a more optimized GE executive talent training system.
【学位授予单位】：南京大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：F416.6;F272.92

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