利欣公司业务流程再造研究

发布时间：2018-03-01 18:39

本文关键词： 业务流程再造技术服务供应商采购 ASME　出处：《天津财经大学》2015年硕士论文　论文类型：学位论文

【摘要】：随着现代社会的快速发展,市场信息也瞬息万变,导致市场的竞争日益加剧,在这种大环境下,一种具有管理和实践的指导方法即业务流程再造也随之产生。业务流程再造方法主要是通过对企业业务流程进行分析找到关键的流程,然后对这些关键的流程实施再造,从而将企业的各种资源按照再造的流程进行整合,从而实现企业运营效率的提高和经营业绩的增加,使企业能够在快速发展的社会中立于不败之地。利欣公司是一家成立很久的民营企业,很多思想都停留在不发达阶段,现在正面临着业绩增长缓慢、运营效率低下、组织结构臃肿等多方面的压力。在这些压力下,利欣公司要想走出困境,继续发展,需要进行业务流程的再造,从而解决运营效率低下、组织结构臃肿等问题。本文主要运用流程优先矩阵对利欣公司目前现有的所有业务流程进行识别分析,从而找出其中较为关键的几个业务流程,利用业务流程再造的相关方法进行分析和研究。从而预期最终达到企业在产品成本、产品质量、发货进货速度和技术服务等能充分反应企业市场的竞争力这些要素上取得好的效果。全论文共分五章对利欣公司业务流程进行研究再造。第一章是绪论,主要包括选题的背景意义以及国内外研究现状和论文研究的内容、方法及架构。第二章是流程再造的理论以及方法概述。主要介绍业务流程的相关理论以及业务流程再造的一些方法。第三章是对利欣公司业务流程现状及存在问题的研究,主要是研究利欣公司现存的业务流程的描述及该业务流程中存在的问题。第四章是对业务流程再造的方案的设计,主要包括设计的原则、目的、具体方案及流程再造中需要注意的问题。第五章是对利欣公司进行流程再造后的效果分析,主要是对原有的流程及改造后的流程进行比较。最后提出本论文研究的结论。
[Abstract]:With the rapid development of modern society, the market information is also changing rapidly, which leads to the increasing competition in the market. Business process Reengineering (BPR), a guiding method with management and practice, is mainly to find the key processes by analyzing the business processes, and then reengineering these key processes. In order to integrate all kinds of resources of the enterprise according to the reengineering process, so as to achieve the improvement of the operational efficiency of the enterprise and the increase of the business performance. The company is a long-established private enterprise, many of which remain in the underdeveloped stage. Now it is faced with slow performance growth and low operational efficiency. Under these pressures, if we want to get out of the predicament and continue to develop, we need to reengineer the business process to solve the operational inefficiency. This paper mainly uses the process priority matrix to identify and analyze all the existing business processes of Rehin Company, so as to find out some of the key business processes. Using the relevant methods of business process reengineering (BPR) to analyze and study, so as to achieve the final product cost, product quality, Good results have been achieved on the factors such as the speed of delivery of goods and technical services, which can fully reflect the competitiveness of the enterprise market. The whole paper is divided into five chapters to study and reengineer the business process of Rehin Company. The first chapter is an introduction. It mainly includes the background significance of the topic, the current research situation at home and abroad and the content of the thesis. Chapter two introduces the theory of business process reengineering and some methods of business process reengineering. This paper mainly studies the description of the existing business process and the existing problems in the business process. Chapter 4th is the design of the business process reengineering scheme, mainly including the design principles, purposes, Chapter 5th is about the analysis of the effect of the process reengineering in Rehin Company, mainly the comparison of the original process and the reformed process. Finally, the conclusion of this paper is put forward.
【学位授予单位】：天津财经大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：F426.4

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