石油技术服务企业员工援助计划实施评价及完善对策
发布时间：2018-12-14 04:37
【摘要】：石油技术服务企业是我国石油工业的重要组成部分,在油田的勘探开发与生产过程中起到了非常重要的作用。此类企业主要负责钻井、测井、录井、井下作业等业务,工作一般具有工期长、风险高、野外活动频繁、迁移范围广、工程任务压力大、工作节奏紧张、长期背井离乡以及生活环境单调等特点,员工承受的工作压力、家庭责任和社会责任较大,这在很大程度上影响到员工的心理健康状况,并可能导致他们情绪异常,从而影响生产效率,损害企业的长期竞争力。因此,如何通过加强员工的心理健康管理,搭建组织与员工共同成长的双赢平台,从而确保员工“健康、幸福、高效”的工作与生活,提升组织的人力资本收益,实现可持续发展已成为石油技术服务企业人力资源管理的一个重要课题。员工援助计划(E A P)起源于美国,是企业和社会组织专门为员工开展的一项系统的福利援助计划,是当今处理员工压力管理、情绪管理和心理危机干预行之有效的方法之一。本文在分析国内外相关研究成果的基础上,对石油技术服务企业员工援助计划的实施及评价问题作进一步的探索,为石油技术服务企业增强员工援助计划实施的针对性和有效性提供参考依据,同时为其它已经或即将实施的员工援助计划项目评价提供理论参考。本文首先回顾和梳理了国内外员工援助计划的研究现状和相关基本理论,介绍了有代表性的理论观点,为开展研究夯实了理论基础;在分析了石油技术服务企业的行业特点、员工压力状况和实施员工援助计划的有利条件后,介绍了其员工援助计划实施的现状,从五个方面指出了员工援助计划在认知、技术、质量、机制及效果评价等方面存在的问题;在前文对石油技术服务企业员工援助计划实施现状及问题分析的基础上,针对员工援助计划实施效果评价体系不健全和评价指标较难核算的问题,构建了综合评价指标体系,说明了指标计算方法,借助心理学量表测试的方法,解决了一些指标较难量化的问题,以模糊综合评价法和层次分析法进行了量化评价与实证分析,评价结果也从微观验证了石油技术服务企业员工援助计划存在的问题;在前文论述与评价的基础上,从加大宣传与支持力度、提高服务的专业化水平、建立长效机制和保证实施效果评价的客观与准确四个方面对石油技术服务企业员工援助计划的完善提出了对策。最后,总结提炼了全文观点。
[Abstract]:Petroleum technology service enterprise is an important part of petroleum industry in China and plays a very important role in the exploration and production of oil fields. This kind of enterprise is mainly responsible for drilling, logging, downhole operation and other operations. The work is generally characterized by long construction period, high risk, frequent field activities, wide migration scope, high engineering task pressure and tight work rhythm. The characteristics of long-term displacement and monotonous living environment, such as the work pressure, family responsibility and social responsibility of employees, to a large extent, affect the mental health of employees, and may lead to their emotional abnormalities. Thus affecting production efficiency, damage to the long-term competitiveness of enterprises. Therefore, how to strengthen the management of employees' mental health, build a win-win platform for organizations and employees to grow together, so as to ensure employees'"healthy, happy and efficient" work and life, and enhance the human capital income of the organization. The realization of sustainable development has become an important subject of human resource management in petroleum technology service enterprises. The employee Assistance Program (E A P), which originated in the United States, is a systematic welfare assistance program developed by enterprises and social organizations for employees. It is now dealing with employee stress management. One of the effective methods of emotional management and psychological crisis intervention. Based on the analysis of related research results at home and abroad, this paper makes a further exploration on the implementation and evaluation of employee assistance plan in petroleum technology service enterprises. It provides reference basis for petroleum technical service enterprises to enhance the pertinence and effectiveness of employee assistance plan implementation, and also provides theoretical reference for the evaluation of other employee assistance plan projects that have been or will soon be implemented. Firstly, this paper reviews and combs the research status quo and related basic theories of employee assistance plan at home and abroad, introduces the representative theoretical viewpoints, and lays a solid theoretical foundation for carrying out the research. After analyzing the characteristics of petroleum technology service enterprises, the situation of employee pressure and the favorable conditions of implementing employee assistance plan, this paper introduces the present situation of implementation of employee assistance plan, and points out the cognition and technology of employee assistance plan from five aspects. Problems in quality, mechanism and effect evaluation; Based on the analysis of the present situation and problems of the implementation of employee assistance plan in petroleum technical service enterprises, a comprehensive evaluation index system is constructed to solve the problems of imperfect evaluation system of employee assistance plan implementation and difficult accounting of evaluation index. This paper explains the method of index calculation, solves the problem of some indexes difficult to quantify by means of psychological scale test, and makes quantitative evaluation and empirical analysis by fuzzy comprehensive evaluation and analytic hierarchy process. The evaluation results also verify the existing problems in the employee assistance plan of petroleum technology service enterprises. On the basis of the previous discussion and evaluation, we should increase publicity and support to improve the professional level of service. Four aspects of establishing long-term effect mechanism and ensuring the objective and accurate evaluation of implementation effect put forward countermeasures to improve the employee assistance plan of petroleum technology service enterprises. At last, the thesis summarizes and abstracts the full text viewpoint.
【学位授予单位】：东北石油大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：F272.92;F426.22
本文编号：2377937
[Abstract]:Petroleum technology service enterprise is an important part of petroleum industry in China and plays a very important role in the exploration and production of oil fields. This kind of enterprise is mainly responsible for drilling, logging, downhole operation and other operations. The work is generally characterized by long construction period, high risk, frequent field activities, wide migration scope, high engineering task pressure and tight work rhythm. The characteristics of long-term displacement and monotonous living environment, such as the work pressure, family responsibility and social responsibility of employees, to a large extent, affect the mental health of employees, and may lead to their emotional abnormalities. Thus affecting production efficiency, damage to the long-term competitiveness of enterprises. Therefore, how to strengthen the management of employees' mental health, build a win-win platform for organizations and employees to grow together, so as to ensure employees'"healthy, happy and efficient" work and life, and enhance the human capital income of the organization. The realization of sustainable development has become an important subject of human resource management in petroleum technology service enterprises. The employee Assistance Program (E A P), which originated in the United States, is a systematic welfare assistance program developed by enterprises and social organizations for employees. It is now dealing with employee stress management. One of the effective methods of emotional management and psychological crisis intervention. Based on the analysis of related research results at home and abroad, this paper makes a further exploration on the implementation and evaluation of employee assistance plan in petroleum technology service enterprises. It provides reference basis for petroleum technical service enterprises to enhance the pertinence and effectiveness of employee assistance plan implementation, and also provides theoretical reference for the evaluation of other employee assistance plan projects that have been or will soon be implemented. Firstly, this paper reviews and combs the research status quo and related basic theories of employee assistance plan at home and abroad, introduces the representative theoretical viewpoints, and lays a solid theoretical foundation for carrying out the research. After analyzing the characteristics of petroleum technology service enterprises, the situation of employee pressure and the favorable conditions of implementing employee assistance plan, this paper introduces the present situation of implementation of employee assistance plan, and points out the cognition and technology of employee assistance plan from five aspects. Problems in quality, mechanism and effect evaluation; Based on the analysis of the present situation and problems of the implementation of employee assistance plan in petroleum technical service enterprises, a comprehensive evaluation index system is constructed to solve the problems of imperfect evaluation system of employee assistance plan implementation and difficult accounting of evaluation index. This paper explains the method of index calculation, solves the problem of some indexes difficult to quantify by means of psychological scale test, and makes quantitative evaluation and empirical analysis by fuzzy comprehensive evaluation and analytic hierarchy process. The evaluation results also verify the existing problems in the employee assistance plan of petroleum technology service enterprises. On the basis of the previous discussion and evaluation, we should increase publicity and support to improve the professional level of service. Four aspects of establishing long-term effect mechanism and ensuring the objective and accurate evaluation of implementation effect put forward countermeasures to improve the employee assistance plan of petroleum technology service enterprises. At last, the thesis summarizes and abstracts the full text viewpoint.
【学位授予单位】：东北石油大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：F272.92;F426.22
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，本文编号：2377937
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