社会转型期我国警察公共关系危机管理研究

发布时间：2017-12-27 20:01

本文关键词：社会转型期我国警察公共关系危机管理研究　出处：《南京农业大学》2013年硕士论文　论文类型：学位论文

【摘要】：当前,我国正处于经济发展的特殊时期,社会矛盾日益增多,各类突发事件时有发生。警察作为一个特殊性质的组织,本身就容易受公众和媒体的关注,加上一些因素的刺激,警察公共关系危机事件也经常发生,对公安机关执法工作和警察形象造成了一定影响。一方面,我国警察公共关系日益显示出其重要性；另一方面,我国警察公共关系危机管理起步晚、研究比较滞后。因此,必须探索研究积极高效的警察公共关系危机管理,最大程度地预知危机到来、减少危机损失、解决危机尤显重要。本文针对这一现状,结合具体案例,对近年来发生的警察公共关系危机的类型进行了分类,深入分析了警察公共关系危机管理的现状、问题和问题存在的主、客观原因。同时,借鉴了国外警察公共关系危机管理经验,得出对我国警察公共关系危机管理的启示,并以政府公共关系理论、危机管理理论为基础和指导,结合案例对当前开展警察公共关系危机管理对策提出了建议,即从创新管理意识和理念、把握总体原则出发,着力建立完善预警、处置、恢复保障机制。
[Abstract]:At present, our country is in the special period of economic development, the social contradictions are increasing, and all kinds of emergencies occur. As a special organization, the police itself is easy to be concerned by the public and the media. With the stimulation of some factors, police public relations crisis often happens, which has a certain impact on the work of the public security organs and the image of the police. On the one hand, the public relations of the police in China are becoming more and more important; on the other hand, the crisis management of the police public relations in China is late and the research is lagging behind. Therefore, we must explore and study the active and effective crisis management of public relations. It is especially important for us to predict the coming of the crisis, reduce the loss and solve the crisis. Aiming at this situation, combined with specific cases, this paper classifies the types of public relations crisis in recent years, and analyzes the current situation, problems and main reasons of the public relations crisis management. At the same time, draw lessons from the foreign police public relations crisis management experience, come to China's police public relations crisis management, and to the government public relations theory and crisis management theory as the basis and guidance, combined with the case and puts forward some suggestions for the current development of police public relations crisis management countermeasures, namely from innovation management consciousness and concept, grasp the overall principle, strive to establish a sound protection mechanism of early warning, disposal and recovery.
【学位授予单位】：南京农业大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：D631.1

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