警察公共关系学视角下网络警务公开研究

发布时间：2018-06-13 02:09

本文选题：网络 + 公共关系　；参考：《上海交通大学》2012年硕士论文

【摘要】：公安机关警务公开是在行使国家公权力的过程中,除法律规定的特殊情况外,依照法定程序,向社会公众公布与警察职权有关的事务和活动并置于社会、权利人关注和监督之下的一种制度。自1999年10月份开始在全国公安机关实行,从启动到逐渐完善,历经10年时间,已经成为促进公安队伍正规化建设,执法规范化建设的重要措施。但是,就全国警务公开工作运行情况看,还存在许多不足,也面临着不同的困境。互联网作为一种新兴媒体,具有传输速度快、容量大、互动性强等特点,影响力已经超过其他任何一种媒体。网络技术的发展已经给公共关系建设带来了新变化,网络信息传播消除了警察与公众的信息地位不对等,出现了结构性互动,公众的权利与警察权利原有平衡被打破,这些变化使网络传播对警察组织、警察个体的不利影响逐步扩大,甚至对警察组织队伍的稳定性和基层警察组织的正常工作带来了冲击。从这个意义上说,如何利用网络开展公安警务公开工作,应对警民公共危机、改进警民关系、提高警务效率,全面提升公安形象已成为迫切需要解决的新课题。本文以五个章节构建了研究的框架,第一章为绪论,说明了本文的选题意义、国内外对警务公开的研究现状及本文的研究方法、研究框架；第二章着重写网络警务公开的发展现状,在列举网络警务公开的发展历程的同时,找出网络警务公开的优势所在,对网络警务公开的主要形式进行了剖析,比较了公安门户网站、警务博客、警务人员在线答疑、QQ群等网络警务公开的利弊；第三章从传播学与警察公共关系相结合的角度提出了网络警务公开面临的挑战,用成功与失败案例相比较的研究方法寻找原因；第四章对国外警务公开方面的经验进行了简要介绍,并作评价。第五章为对策部分,提出了网络警务公开未来发展的策略以及对公安警务公开工作的现实指导意义,为塑造良好警察形象和构建和谐社会提供参考。
[Abstract]:In the process of exercising the public power of the state, the public security organs make public affairs and activities related to the powers and functions of the police to the public in accordance with the legal procedures, except under the special circumstances prescribed by law, and place them in the society. A system under which the obligee is concerned and supervised. It has been put into practice in the public security organs of the whole country since October 1999. After 10 years, it has become an important measure to promote the normalization of the public security team and the standardization of law enforcement. However, there are still many shortcomings in the operation of the public work of the national police, and they also face different difficulties. As a new media, Internet has many advantages, such as fast transmission speed, large capacity, strong interaction and so on. The development of network technology has brought new changes to the construction of public relations. The communication of network information eliminates the unequal information status between the police and the public, there is structural interaction, and the balance between the rights of the public and the rights of the police has been broken. These changes make the network spread to the police organization, the police individual adverse influence gradually expanded, even to the police organization troop stability and the basic level police organization normal work has brought the impact. In this sense, how to make use of the network to carry out the public work of police affairs, to deal with the public crisis, to improve the relationship between the police and the people, to improve the police efficiency, and to promote the public security image in an all-round way has become a new issue that needs to be solved urgently. The first chapter is the introduction, which explains the significance of the topic, the current situation of the research on the public policing at home and abroad, the research methods of this paper, and the research framework; The second chapter focuses on the development of network policing openness, enumerates the development process of network policing openness, finds out the advantages of network policing openness, and analyzes the main forms of network policing openness. This paper compares the advantages and disadvantages of the network policing openness, such as public security portal, police blog, police personnel online answer, QQgroup, etc. Chapter three puts forward the challenges of network policing openness from the angle of the combination of communication and police public relations. The fourth chapter briefly introduces and evaluates the experience of foreign countries in the field of police service publicity. The fifth chapter is the countermeasure part, puts forward the strategy of the future development of the network policing publicity and the practical guiding significance to the public work of the police affairs of public security, and provides the reference for shaping the good police image and constructing the harmonious society.
【学位授予单位】：上海交通大学
【学位级别】：硕士
【学位授予年份】：2012
【分类号】：D631.1

【参考文献】