基于平衡计分卡的公安机关绩效评估研究

发布时间：2018-06-13 22:40

本文选题：绩效评估 + 平衡计分卡　；参考：《浙江大学》2005年硕士论文

【摘要】：公安绩效评估是公安管理中的热点和难点。绩效评估对于克服公安管理的瓶颈,实现管理机制创新,改进公安绩效有着现实的意义。而在我国,有关公安机关绩效评估的理论研究和实践探索都与现实要求有很大的差距。为了解决公安机关绩效评估存在的问题,本研究采用平衡计分卡这一先进的绩效评估系统来设计公安机关的绩效评估体系。本论文的研究内容如下: 首先探讨了公安机关绩效评估的内涵、绩效评估体系的要素,总结和回顾了国内外公安机关绩效评估的理论研究现状。接着阐述了企业和政府机关平衡计分卡的理论和实践,指出平衡计分卡既是先进的绩效评估系统,也是先进的战略管理工具,它不仅在私人部门可以获得成功,在政府机关同样也有成功的机会和可能性。随后在分析了我国公安机关目前绩效评估体系、存在的问题及原因的基础上,引入平衡计分卡的理论和评估模型,结合我国公安机关的特点和实际情况,构建了平衡计分卡绩效评估系统,从而为公安机关绩效评估提供了可操作性的管理工具。并分析了平衡计分卡的四个方面的具体要素和应用步骤,以及我国公安机关应用平衡计分卡的意义和应具备的条件。然后,本文将该绩效评估模型应用于杭州市某公安机关的绩效评估中,明确了个案机关的使命,并建立了各项具体评估指标和应用于该机关的为期三年的战略规划,从而对平衡计分卡在我国应用的可行性和实效性进行了探讨。最后,在总结个案机关平衡计分卡的实践基础上,提出了平衡计分卡在我国公安机关实施过程中可能遇到的障碍及解决方案。
[Abstract]:Public security performance evaluation is a hot and difficult point in public security management. Performance evaluation has practical significance for overcoming the bottleneck of public security management, realizing the innovation of management mechanism and improving public security performance. In our country, there is a big gap between the theoretical research and practical exploration of performance evaluation of public security organs. In order to solve the problems existing in the performance evaluation of public security organs, this study adopts the balanced Scorecard, an advanced performance evaluation system, to design the performance evaluation system of the public security organs. The research contents of this thesis are as follows: firstly, the connotation of performance evaluation of public security organs, the elements of performance evaluation system are discussed. Summarized and reviewed the domestic and foreign public security organ performance appraisal theory research present situation. Then the paper expounds the theory and practice of balanced Scorecard for enterprises and government agencies, and points out that balanced Scorecard is not only an advanced performance evaluation system, but also an advanced strategic management tool, and it can not only succeed in the private sector. There are also opportunities and possibilities for success in government agencies. Then, on the basis of analyzing the current performance evaluation system, existing problems and reasons of our country's public security organs, this paper introduces the theory and evaluation model of balanced Scorecard, and combines the characteristics and actual conditions of our country's public security organs. A balanced scorecard performance evaluation system is constructed, which provides an operational management tool for performance evaluation of public security organs. It also analyzes the specific elements and application steps of the four aspects of the balanced scorecard, as well as the significance and conditions of the application of the balanced scorecard by the public security organs in our country. Then, this paper applies the performance evaluation model to the performance evaluation of a public security organ in Hangzhou, clarifies the mission of the case organ, and establishes various specific evaluation indicators and a three-year strategic plan applied to the organization. The feasibility and effectiveness of balanced scorecard application in China are discussed. Finally, on the basis of summing up the practice of the balanced scorecard of individual organs, the paper puts forward the obstacles and solutions that may be encountered in the implementation of the balanced scorecard in the public security organs of our country.
【学位授予单位】：浙江大学
【学位级别】：硕士
【学位授予年份】：2005
【分类号】：D631.1

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