大数据背景下社区对口服务平台建设探索

发布时间：2018-02-27 23:55

本文关键词： 大数据社区服务社区对口服务平台　出处：《新疆大学》2017年硕士论文　论文类型：学位论文

【摘要】：大数据时代,人们生活节奏感加快,城市社区服务需要跟上城市生活的节奏,变得更加高效、便捷。随着大数据在我国城市治理层面各个方面的应用,大中城市纷纷建立自己的服务平台,以方便居民生活。当前,社区服务平台建设处于飞速发展期,目前为止,我国已有38个大中型城市建立统一的城市社区服务平台,尽管各地的社区服务平台建设的侧重点不同,其基本体系大致相同,即整合资源、开放电话热线和网络端口、个人申请等,然而,在调查已有的社区服务平台建设中发现,各城市在社区服务平台建设方面存在大数据应用水平较低、缺少统一的社区服务平台建设体系导致个人数据隐私的泄露、社区服务平台的服务原则达到了“一门式”、“一站式”服务却缺少“对口服务”。笔者结合大数据在其他领域的应用,探索大数据应用与社区服务平台建设的结合点,同时提出由社区服务平台上升为社区对口服务平台的建议,寻找社区服务平台建设中如何更好的利用大数据技术的方式与方法,即“三社联动”共建社区对口服务平台数据库,社区对口服务平台由智慧社区承载,并在服务方式上采取“一对一”、“面对面”式的服务,在平台产生的数据变现上,充分利用大数据分析技术,以完善社区服务平台建设,达到“动态监测,服务共享”的目的。
[Abstract]:The era of big data, people life rhythm accelerate, city community service city need to keep up with the pace of life, more efficient and convenient. With the application of big data in every city of our country governance level, large and medium-sized city have set up their own service platform, to facilitate the lives of the residents. At present, the construction of community service platform in rapid development period so far, China has 38 large and medium-sized city to establish a unified city community service platform, although the construction of community service platform around the different emphases, the basic system is roughly the same, namely the integration of resources, open telephone hotlines and network ports, individual application, however, we found that the construction of community service platform in the investigation in each city in the construction of community service platform has big data application level is low, leading to the lack of personal data privacy community service platform for the construction of a unified system of The disclosure principle of service of community service platform to achieve the "one door", "one-stop" service but the lack of "counterpart service". Based on the large data applications in other fields, explore the combination of construction and application of community service platform for big data, at the same time raised by community service platform for community service counterparts the platform for the construction of community service platform, how to better use of big data technology and methods, namely "three social interaction" to build community service platform to the database community service platform by the intelligence community counterparts bearing, and in the service mode to take "one to one", "face to face" type of service. In the realization of data platform, make full use of big data analysis techniques, to improve the construction of community service platform, to achieve the "dynamic monitoring, service sharing".

【学位授予单位】：新疆大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：D669.3

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