政府服务项目招标化管理模型研究
发布时间:2018-05-09 00:25
本文选题:模型设计 + 招标化管理 ; 参考:《西安建筑科技大学》2012年硕士论文
【摘要】:随着西方国家行政改革的推进,公共服务市场化管理成为政府职能转变和行政改革的关键,鉴于我国近年来政务水平的快速提高,政府和民众对政府服务项目有了新的认识,也对政府服务项目的服务质量和管理方法提出了更高的要求。 本文以此为研究背景,结合国内外政府服务的相关研究,分析了我国政府服务项目管理的成果与问题,通过运用边际效应递减规律找出实现管理最大化效用的关键点,并通过SWOT分析,确定政府服务项目管理的战略选择,从而构建政府服务项目招标化管理模型,实现相对完善、公平、高效的流程化管理。该模型以法律政策为基础,通过第三方招标机构组织实施,依靠专家能力和民众参与管理,落实政府服务权责,提升服务质量。 根据模型的设计目标和要求,找出模型构建的重点和难点,进行业务流程图和数据流程图的设计,确定模型的核心节点;并对核心节点采用潜在语义分析法进行信息处理,构建评估数据矩阵,进行SVD分解和分析。继而结合实际,利用西北国际招标公司的管理信息系统和中央投资项目业绩上报系统进行数据收集,将收集数据通过SVD方法和SPSS进行计算分析,确定模型的可行性;最后,利用PEST分析方法,从政治、经济、社会和技术论证模型的适用性。 本文主要结论如下:1、利用边际效应递减规律找出实现政府服务项目管理最大化效用的关键点,,通过SWOT分析,确定了政府服务项目的管理需要流程化改革,并找出了改革优化的重点和难点所在。提出政府服务招标化管理模型的概念,该模型有效的将成熟的招标投标管理模式带入政府服务项目之中,对现有资源进行整合,按照时间节点和工作顺序,实现了政府服务项目管理的流程化和科学化。2、设计出政府服务项目招标化管理模型的业务流程和数据流程,确定了模型的核心节点,并进行相关设计,完成了政府服务项目招标化管理模型的设计工作。3、利用有效的信息和数据对模型进行核心节点的共识性分析,并通过SPSS进行数据计算加以证明,完成了模型的数据分析工作。4、利用PEST分析方法,对模型进行了宏观分析,确定了模型在宏观环境下的适用性,为模型的应用奠定了理论基础。 本文有三个主要创新点,第一,将边际效应递减规律和SWOT分析用于我国的政府服务项目管理的分析之中,提出政府服务管理的流程化模式。第二,提出政府服务项目招标化管理模型的概念,并进行设计建模。第三,利用LSA分析方法和SPSS分析软件分析模型的可行性和适应性,得出正向结论。
[Abstract]:With the promotion of administrative reform in western countries, the market-oriented management of public services has become the key to the transformation of government functions and administrative reform. In view of the rapid improvement of the level of government affairs in China in recent years, the government and the public have a new understanding of government service projects. Also put forward higher request to the service quality and management method of the government service project. This paper takes this as the research background, unifies the domestic and foreign government service related research, has analyzed our country government service project management achievement and the question, through the use of the marginal effect decline rule to find the key point which realizes the management maximizes the utility. Through the analysis of SWOT, this paper determines the strategic choice of government service project management, and then constructs the bidding management model of government service project, and realizes the relatively perfect, fair and efficient process management. The model is based on the law and policy and is implemented by the third party bidding organization. It relies on the expert ability and the participation of the public to implement the government service right and responsibility and to improve the service quality. According to the design objectives and requirements of the model, this paper finds out the key points and difficulties of the model construction, designs the business flow chart and the data flow chart, determines the core node of the model, and uses the latent semantic analysis method to process the information. The evaluation data matrix is constructed, and the SVD decomposition and analysis are carried out. Then, combining with the practice, the management information system of Northwest International bidding Company and the Central Investment Project performance reporting system are used to collect data, and the collected data are calculated and analyzed by SVD method and SPSS to determine the feasibility of the model. Using the PEST analysis method, the applicability of the model is demonstrated from the political, economic, social and technical aspects. The main conclusions of this paper are as follows: 1. By using the law of diminishing marginal effect, we find out the key point of maximizing the utility of government service project management. Through the SWOT analysis, we determine that the management of government service project needs to be reformed by process. And found out the key and difficult point of reform optimization. This paper puts forward the concept of the government service bidding management model, which effectively brings the mature bidding and bidding management model into the government service project, and integrates the existing resources, according to the time node and the work order. The workflow and scientization of government service project management are realized, the business process and data flow of the government service project bidding management model are designed, the core node of the model is determined, and the related design is carried out. The design of the bidding management model of the government service project is completed. The consensus analysis of the core node of the model is carried out by using effective information and data, and the data calculation by SPSS is used to prove it. The data analysis work of the model. 4. By using the PEST analysis method, the model is analyzed macroscopically, and the applicability of the model in the macro environment is determined, which lays a theoretical foundation for the application of the model. There are three main innovations in this paper. Firstly, the law of marginal effect decline and the analysis of SWOT are applied to the analysis of government service project management in China, and the process mode of government service management is put forward. Secondly, the concept of bidding management model of government service project is put forward, and the design model is built. Thirdly, using the LSA analysis method and the feasibility and adaptability of the SPSS analysis software, the forward conclusion is drawn.
【学位授予单位】:西安建筑科技大学
【学位级别】:硕士
【学位授予年份】:2012
【分类号】:F284;D035
【参考文献】
相关期刊论文 前10条
1 王洪杰;田克勤;;执政理念转变视角下的政府服务精神培育[J];东北师大学报(哲学社会科学版);2010年04期
2 周洪敬;服务行政——公共行政的新方向[J];党政论坛;2002年03期
3 盛明科;刘贵忠;;政府服务的公众满意度测评模型与方法研究[J];湖南社会科学;2006年06期
4 陈毅;;政府服务理念的根源探究[J];广东行政学院学报;2009年04期
5 洪威雷,黄华;服务行政——21世纪中国行政管理的方向选择[J];湖北大学学报(哲学社会科学版);2001年02期
6 刘祖云;“服务型政府”价值实现的制度安排[J];江海学刊;2004年03期
7 郭峰,徐艳;政府服务有效性评估及其指标要素设计[J];中共济南市委党校学报;2004年04期
8 钟华军;张慧寅;;构建公民导向型的政府服务模式[J];经济导刊;2009年Z1期
9 王春业;;区域经济一体化与地方行政立法模式的变革[J];科技与法律;2007年03期
10 吴敬琏;建设一个公开、透明和可问责的服务型政府[J];领导决策信息;2003年25期
相关硕士学位论文 前1条
1 林文锋;我国招投标法律制度完善的若干建议[D];厦门大学;2008年
本文编号:1863761
本文链接:https://www.wllwen.com/shekelunwen/zhengzx/1863761.html