高血压管理移动APP产品开发策略研究

发布时间：2018-03-15 00:22

本文选题：移动医疗　切入点：高血压管理APP　出处：《东华大学》2017年硕士论文　论文类型：学位论文

【摘要】：随着中国逐渐步入老龄化社会,慢性病逐渐影响着人们的身体健康,在慢性病中尤其以高血压最为常见,是多种疾病的诱发因素,基于我国目前高血压慢病管理以被动医疗方式为主,往往患者发生发现了肾衰、中风等严重并发症才会意识到血压控制的重要性,因此,高血压患者需要及时了解自身血压状况,能够让医生进行有效的慢病管理。本研究基于对相关领域的文献研究以及对现有高血压管理类APP的深入分析,发现目前高血压管理类APP都是以数据处理功能为主,无法和专业医生及时沟通,造成患者的体征数据不能被有效利用的,形成信息孤岛的问题。然后根据设计思维(Design Thinking)的实施步骤对高血压管理APP产品进行设计:首先是移情步骤,对目标用户进行深度访谈,结合Kano模型分析,获取了高血压管理APP用户在使用中所需的主要功能,再进行典型用户角色的构建,也就是定义步骤的实施,把所需要解决的问题进行具体呈现。然后再进行设想步骤,即高血压管理APP产品系统构建:利用智能血压计的血压数据持续提供,结合血压异常波动的预警设置,通过搭建的家庭医生、患者及其家人沟通平台,三方能够实时了解病情,能让患者及时获得诊疗和健康管理,使得患者能够真正得到具有个性化的诊疗服务,弥补了其他高血压管理类APP在使用过程中,与医生联系薄弱的缺陷。再进入原型设计步骤,即高血压管理APP平台系统框架的构建以及主要功能设置。针对不同用户群的使用,设计了医生专业版和患者及其家人的家庭版,进行原型的设计并实施测试步骤。本文的创新之处,主要还在于:从服务设计的角度出发,根据设计思维的移情、定义、设想、原型及测试共五个步骤进行产品设计。设计搭建签约家庭医生、患者、患者家人的交互平台,解决了以往高血压管理类APP以数据管理为主,与医生联系薄弱,没有线下交流,导致无法进行并发症的预防等问题。为移动医疗慢病管理类APP的发展提供了有参考价值的建议。
[Abstract]:As China gradually steps into an aging society, chronic diseases gradually affect people's health. Among the chronic diseases, hypertension is the most common one, which is the leading factor of many diseases. Because the current management of chronic hypertension in China is based on passive medical treatment, patients often find renal failure, stroke and other serious complications will realize the importance of blood pressure control, therefore, Patients with hypertension need to know their blood pressure status in a timely manner so that doctors can effectively manage chronic diseases. This study is based on literature research in related fields and in-depth analysis of existing hypertension management APP. It is found that at present, APP of hypertension management is based on data processing function, and can not communicate with professional doctors in time, resulting in the patient's physical signs data cannot be effectively used. Then according to the implementation steps of design thinking, the APP products of hypertension management are designed: first, the empathy step, in-depth interview with the target users, combined with the analysis of Kano model, The main functions needed by APP users in hypertension management are obtained, and then the typical user roles are constructed, that is, the implementation of the definition steps is defined, the problems that need to be solved are presented concretely, and then the tentative steps are carried out. Namely hypertension management APP product system construction: use intelligent blood pressure meter blood pressure data to provide continuously, combine the early warning setting of blood pressure abnormal fluctuation, through the family doctor, patient and their family communication platform, the three parties can understand the condition in real time. It can enable patients to get timely diagnosis and treatment and health management, so that patients can really get personalized diagnosis and treatment services, and make up for other hypertension management APP in the use of the process of weak contact with doctors, and then into the prototype design steps. For the use of different user groups, the professional edition of doctors and the family version of patients and their families are designed. The innovation of this paper mainly lies in: from the point of view of service design, according to the empathy of design thinking, definition, assumption, Design and build an interactive platform for signing family doctors, patients and patients' families, which solves the problem that hypertension management APP is based on data management, weak contact with doctors, and no offline communication. It provides valuable suggestions for the development of mobile medical chronic disease management APP.
【学位授予单位】：东华大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：TP311.56;R544.1

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