A公司软件项目风险管理研究

发布时间：2017-12-27 11:00

本文关键词：A公司软件项目风险管理研究　出处：《华东理工大学》2017年硕士论文　论文类型：学位论文

【摘要】：软件技术更新非常快,复杂程度也越来越大,客户对产品的要求也在不断的提高,随之而来的是软件开发项目给软件企业带来的巨大风险。没有软件一开始的设计就是完美的,需要不断的改进和迭代以最终满足客户需求。以上特点会使项目存在各种各样的风险：需求风险、过程风险、技术风险、管理风险等等。这些风险都会导致整个软件项目的失败,或者成为烂尾项目。但是,很多国内的软件企业目前都不注重软件项目的风险管理,没有做好风险识别和控制,结果造成软件项目延期甚至失败。如果对项目风险进行管理,就会极大的减少风险发生的概率和降低损失。因此任何一个系统开发项目都应将风险管理作为软件项目管理的重要内容。本文根据项目风险管理的理论,对A公司软件项目风险管理的问题进行案例研究。首先,对A公司软件项目存在的风险管理问题进行了分析,使用头脑风暴法和专家判断法建立WBS-RBS矩阵,对软件项目中可能遇到的风险进行识别,得到需求、技术、过程、团队管理四大风险要素,对这些风险要素进行定性分析；然后,利用层次分析法对识别出的四大风险因素进行定量分析和风险评价；最后,通过制定针对四大风险要素的应对措施实现风险控制和监控,从而为其他软件公司和企业提供有效的可供借鉴参考的风险管理案例。
[Abstract]:Software technology update is very fast, and the complexity is also increasing. Customers' demand for products is also improving. The design without software is perfect and requires continuous improvement and iteration to eventually meet customer needs. The above features will make a variety of risks in the project: demand risk, process risk, technical risk, management risk and so on. These risks can all cause the failure of the entire software project, or become a rotten project. However, many domestic software companies do not pay much attention to risk management of software projects, and do not do well in risk identification and control, which results in software project extension or even failure. If the project risk is managed, it will greatly reduce the probability of risk occurrence and reduce the loss. Therefore, any system development project should take risk management as an important part of software project management. According to the theory of project risk management, this paper makes a case study on the problem of A company's software project risk management. First of all, the risk management problems of software project in A company were analyzed using brainstorming method and expert judgment method to establish the WBS-RBS matrix to identify the possible risk in software project, obtained the demand, technology, process, team management of four major risk factors, the qualitative analysis of these risk factors; then, by quantitative analysis and risk assessment of the four major risk factors identified by AHP; finally, through the development of four major risk factors for the implementation of risk control measures and monitoring, so as to provide effective reference for risk management case for other software companies and enterprises.
【学位授予单位】：华东理工大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F49;F274

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